All of a sudden, the address book won't load. I've emptied all msgs &
emails to cut down on storage limits. I've reset my outlook by going
back a few days. This works for a short time, but if the computer is
on for a while, and I try to open my email, the address books fails to
load, which means I can't send any email or open attachments. Every
time I have reset the computer and turn it off/on, it won't load

Windows version?

Is MS Outlook (or MS Office) also installed?...

If so, do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

wrote:
All of a sudden, the address book won't load. I've emptied all msgs &
emails to cut down on storage limits. I've reset my outlook by going
back a few days. This works for a short time, but if the computer is
on for a while, and I try to open my email, the address books fails to
load, which means I can't send any email or open attachments. Every
time I have reset the computer and turn it off/on, it won't load

On Sep 6, 7:02 pm, "PA Bear" wrote:
Windows version?

Is MS Outlook (or MS Office) also installed?...

If so, do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf.http://www.insideoe.com/files/wab.ht...m/?kbid=191946

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org



wrote:
All of a sudden, the address book won't load. I've emptied all msgs &
emails to cut down on storage limits. I've reset my outlook by going
back a few days. This works for a short time, but if the computer is
on for a while, and I try to open my email, the address books fails to
load, which means I can't send any email or open attachments. Every
time I have reset the computer and turn it off/on, it won't load- Hide quoted text -

- Show quoted text -

yes it is installed & I Have the key

wrote:
All of a sudden, the address book won't load. I've emptied all msgs &
emails to cut down on storage limits. I've reset my outlook by going
back a few days. This works for a short time, but if the computer is
on for a while, and I try to open my email, the address books fails to
load, which means I can't send any email or open attachments. Every
time I have reset the computer and turn it off/on, it won't load
paste
On Sep 6, 7:02 pm, "PA Bear" wrote:
Windows version?

Is MS Outlook (or MS Office) also installed?...

If so, do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of
Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing
was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
/paste

yes it is installed & I Have the key

Does the key have a DWORD named UseOutlook (NB: no space) and is its value
set to 1 (one)? If so, follow the rest of the instructions in my first
reply above.
--
~PA Bear