I use OE6 to successfully send and receive e-mails to and from all my
contacts APART from those ending in @sky.com.

OE6 was working before I went on holiday 3 weeks ago but when I returned and
tried to send two friends an e-mail (both have @sky.com addresses) they
didn't receive them and I can't receive anything they send and belive it or
not I can't even send myself anything!!

When I create an e-mail for myself and hit the send button - no problem. The
message is sent and a copy is stored in my SENT folder but the message never
arrives - HELP!!

I have contacted SKY who say it's a problem with OE6?

If a message you sent goes to Sent Items, then it was received by your ISP
and the problem is from that point on.

The only thing that can make OE /think/ the message was sent, when it wasn't
is e-mail scanning.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Also, confirm that your account settings are correct.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Dixie" wrote in message
...
I use OE6 to successfully send and receive e-mails to and from all my
contacts APART from those ending in @sky.com.

OE6 was working before I went on holiday 3 weeks ago but when I returned
and
tried to send two friends an e-mail (both have @sky.com addresses) they
didn't receive them and I can't receive anything they send and belive it
or
not I can't even send myself anything!!

When I create an e-mail for myself and hit the send button - no problem.
The
message is sent and a copy is stored in my SENT folder but the message
never
arrives - HELP!!

I have contacted SKY who say it's a problem with OE6?

For the messages that you are not receiving (including ones that you
send to yourself), it could be either a Blocked Sender or Message Rule
on your part. Look at Tools, Message Rules.

It could also be spam filtering at your ISP. If they offer web mail
interface check that out. Look in any Trash, Spam, Bulk, etc folder as
well as any filtering options.

As for messages that you send to others, see Bruce's reply. It could
also be filtering on their end.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Dixie" wrote in message
...
I use OE6 to successfully send and receive e-mails to and from all my
contacts APART from those ending in @sky.com.

OE6 was working before I went on holiday 3 weeks ago but when I
returned and
tried to send two friends an e-mail (both have @sky.com addresses)
they
didn't receive them and I can't receive anything they send and belive
it or
not I can't even send myself anything!!

When I create an e-mail for myself and hit the send button - no
problem. The
message is sent and a copy is stored in my SENT folder but the message
never
arrives - HELP!!

I have contacted SKY who say it's a problem with OE6?