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#1
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Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. |
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#2
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"edthanet" wrote in message
... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. From http://www.fjsmjs.com/OE/blnkmess.htm Several possible causes and therefore several possible fixes: 1. Go to Start | Run and type regsvr32 inetcomm.dll and press Enter If this doesn't work carry out step 6 and then repeat this step. 2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the default. 3. Clear Temporary Internet Files and the Temp folder. 4. Turn off email scanning in your anti-virus. 5. Someone else reported that re-installing OE using the last method in this article fixed the problem: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/?kbid=318378 Method 2 works on earlier versions of Windows. 6. Eliminate any scumware. See Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm especially http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available he http://www.kellys-korner-xp.com/regs...cwshredder.zip **Post your HijackThis log to http://forums.spywareinfo.com/ or the Spyware forum at http://forum.aumha.org/ for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. If trying everything at that site does not fix the problem try step one (regsvr32 inetcomm.dll) again. -- Frank Saunders, MS-MVP OE/WM Do not send mail. |
#3
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You mention anti-virus software; is it possible that interaction with Windows
Live OneCare could cause the problem with OE6? I'm also experiencing problems with OneCa it displays a red status prompting me to turn on virus and spyware monitoring. When trying to turn it on, an error message stating "Cannot change virus and spyware protection settings at this time" pops up. "Frank Saunders, MS-MVP OE/WM" wrote: "edthanet" wrote in message ... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. From http://www.fjsmjs.com/OE/blnkmess.htm Several possible causes and therefore several possible fixes: 1. Go to Start | Run and type regsvr32 inetcomm.dll and press Enter If this doesn't work carry out step 6 and then repeat this step. 2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the default. 3. Clear Temporary Internet Files and the Temp folder. 4. Turn off email scanning in your anti-virus. 5. Someone else reported that re-installing OE using the last method in this article fixed the problem: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/?kbid=318378 Method 2 works on earlier versions of Windows. 6. Eliminate any scumware. See Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm especially http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available he http://www.kellys-korner-xp.com/regs...cwshredder.zip **Post your HijackThis log to http://forums.spywareinfo.com/ or the Spyware forum at http://forum.aumha.org/ for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. If trying everything at that site does not fix the problem try step one (regsvr32 inetcomm.dll) again. -- Frank Saunders, MS-MVP OE/WM Do not send mail. |
#4
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I don't see where I mentioned anto-virus software and all I know about
OneCare is that others don't consider it very good. -- Frank Saunders, MS-MVP OE/WM Do not send mail."edthanet" wrote in message news ![]() You mention anti-virus software; is it possible that interaction with Windows Live OneCare could cause the problem with OE6? I'm also experiencing problems with OneCa it displays a red status prompting me to turn on virus and spyware monitoring. When trying to turn it on, an error message stating "Cannot change virus and spyware protection settings at this time" pops up. "Frank Saunders, MS-MVP OE/WM" wrote: "edthanet" wrote in message ... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. From http://www.fjsmjs.com/OE/blnkmess.htm Several possible causes and therefore several possible fixes: 1. Go to Start | Run and type regsvr32 inetcomm.dll and press Enter If this doesn't work carry out step 6 and then repeat this step. 2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the default. 3. Clear Temporary Internet Files and the Temp folder. 4. Turn off email scanning in your anti-virus. 5. Someone else reported that re-installing OE using the last method in this article fixed the problem: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/?kbid=318378 Method 2 works on earlier versions of Windows. 6. Eliminate any scumware. See Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm especially http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available he http://www.kellys-korner-xp.com/regs...cwshredder.zip **Post your HijackThis log to http://forums.spywareinfo.com/ or the Spyware forum at http://forum.aumha.org/ for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. If trying everything at that site does not fix the problem try step one (regsvr32 inetcomm.dll) again. |
#5
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Presumably in para 4 of your quote from
http://www.fjsmjs.com/OE/blnkmess.htm : "4. Turn off email scanning in your anti-virus." ? -- David Biddulph "Frank Saunders, MS-MVP OE/WM" wrote in message ... I don't see where I mentioned anto-virus software ... Do not send mail."edthanet" wrote in message news ![]() You mention anti-virus software; is it possible that interaction with Windows Live OneCare could cause the problem with OE6? I'm also experiencing problems with OneCa it displays a red status prompting me to turn on virus and spyware monitoring. When trying to turn it on, an error message stating "Cannot change virus and spyware protection settings at this time" pops up. "Frank Saunders, MS-MVP OE/WM" wrote: "edthanet" wrote in message ... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. From http://www.fjsmjs.com/OE/blnkmess.htm Several possible causes and therefore several possible fixes: 1. Go to Start | Run and type regsvr32 inetcomm.dll and press Enter If this doesn't work carry out step 6 and then repeat this step. 2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the default. 3. Clear Temporary Internet Files and the Temp folder. 4. Turn off email scanning in your anti-virus. 5. Someone else reported that re-installing OE using the last method in this article fixed the problem: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/?kbid=318378 Method 2 works on earlier versions of Windows. 6. Eliminate any scumware. See Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm especially http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available he http://www.kellys-korner-xp.com/regs...cwshredder.zip **Post your HijackThis log to http://forums.spywareinfo.com/ or the Spyware forum at http://forum.aumha.org/ for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. If trying everything at that site does not fix the problem try step one (regsvr32 inetcomm.dll) again. |
#6
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Durn. And I read my (canned) reply three (3) times and missed it.
Email scanning should be turned off in any anti-virus. Also exclude EML files from the scan. It provides no protection not provided by the regular resident protection. Besides that, McAfee and Norton are not compatible with Windows Mail and Outlook Express and should be uninstalled. -- Frank Saunders, MS-MVP OE/WM Do not send mail. "David Biddulph" groups [at] biddulph.org.uk wrote in message ... Presumably in para 4 of your quote from http://www.fjsmjs.com/OE/blnkmess.htm : "4. Turn off email scanning in your anti-virus." ? "Frank Saunders, MS-MVP OE/WM" wrote in message ... I don't see where I mentioned anto-virus software ... Do not send mail."edthanet" wrote in message news ![]() You mention anti-virus software; is it possible that interaction with Windows Live OneCare could cause the problem with OE6? I'm also experiencing problems with OneCa it displays a red status prompting me to turn on virus and spyware monitoring. When trying to turn it on, an error message stating "Cannot change virus and spyware protection settings at this time" pops up. "Frank Saunders, MS-MVP OE/WM" wrote: "edthanet" wrote in message ... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. From http://www.fjsmjs.com/OE/blnkmess.htm Several possible causes and therefore several possible fixes: 1. Go to Start | Run and type regsvr32 inetcomm.dll and press Enter If this doesn't work carry out step 6 and then repeat this step. 2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the default. 3. Clear Temporary Internet Files and the Temp folder. 4. Turn off email scanning in your anti-virus. 5. Someone else reported that re-installing OE using the last method in this article fixed the problem: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/?kbid=318378 Method 2 works on earlier versions of Windows. 6. Eliminate any scumware. See Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm especially http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available he http://www.kellys-korner-xp.com/regs...cwshredder.zip **Post your HijackThis log to http://forums.spywareinfo.com/ or the Spyware forum at http://forum.aumha.org/ for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. If trying everything at that site does not fix the problem try step one (regsvr32 inetcomm.dll) again. |
#7
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I ran the regsvr32 inetcomm.dll command and got a "DllRegisterServer
inetcomm.dll succeeded" message but no change; still the bottom pane will not load the e-mail message body in any folder. This is a refurbished newly reformatted computer that had only been in service for a few weeks malware and viruses shouldn't be an issue but I ran Windows Live OneCare scan anyway and it couldn't find anything. The computer is running extremely slow and its XP OS is probably struggling with the 128MB memory and 1300MHz processor and the OE6 decides to hang now when an e-mail need to be opened although for the first couple weeks of operation it was fine. "Frank Saunders, MS-MVP OE/WM" wrote: Durn. And I read my (canned) reply three (3) times and missed it. Email scanning should be turned off in any anti-virus. Also exclude EML files from the scan. It provides no protection not provided by the regular resident protection. Besides that, McAfee and Norton are not compatible with Windows Mail and Outlook Express and should be uninstalled. -- Frank Saunders, MS-MVP OE/WM Do not send mail. "David Biddulph" groups [at] biddulph.org.uk wrote in message ... Presumably in para 4 of your quote from http://www.fjsmjs.com/OE/blnkmess.htm : "4. Turn off email scanning in your anti-virus." ? "Frank Saunders, MS-MVP OE/WM" wrote in message ... I don't see where I mentioned anto-virus software ... Do not send mail."edthanet" wrote in message news ![]() Windows Live OneCare could cause the problem with OE6? I'm also experiencing problems with OneCa it displays a red status prompting me to turn on virus and spyware monitoring. When trying to turn it on, an error message stating "Cannot change virus and spyware protection settings at this time" pops up. "Frank Saunders, MS-MVP OE/WM" wrote: "edthanet" wrote in message ... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. From http://www.fjsmjs.com/OE/blnkmess.htm Several possible causes and therefore several possible fixes: 1. Go to Start | Run and type regsvr32 inetcomm.dll and press Enter If this doesn't work carry out step 6 and then repeat this step. 2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the default. 3. Clear Temporary Internet Files and the Temp folder. 4. Turn off email scanning in your anti-virus. 5. Someone else reported that re-installing OE using the last method in this article fixed the problem: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/?kbid=318378 Method 2 works on earlier versions of Windows. 6. Eliminate any scumware. See Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm especially http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available he http://www.kellys-korner-xp.com/regs...cwshredder.zip **Post your HijackThis log to http://forums.spywareinfo.com/ or the Spyware forum at http://forum.aumha.org/ for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. If trying everything at that site does not fix the problem try step one (regsvr32 inetcomm.dll) again. |
#8
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A 1.3 GHz is plenty, but 128 MB of RAM really isn't enoigh for WinXP to
perform decently. -- Frank Saunders, MS-MVP OE/WM Do not send mail. "edthanet" wrote in message ... I ran the regsvr32 inetcomm.dll command and got a "DllRegisterServer inetcomm.dll succeeded" message but no change; still the bottom pane will not load the e-mail message body in any folder. This is a refurbished newly reformatted computer that had only been in service for a few weeks malware and viruses shouldn't be an issue but I ran Windows Live OneCare scan anyway and it couldn't find anything. The computer is running extremely slow and its XP OS is probably struggling with the 128MB memory and 1300MHz processor and the OE6 decides to hang now when an e-mail need to be opened although for the first couple weeks of operation it was fine. "Frank Saunders, MS-MVP OE/WM" wrote: Durn. And I read my (canned) reply three (3) times and missed it. Email scanning should be turned off in any anti-virus. Also exclude EML files from the scan. It provides no protection not provided by the regular resident protection. Besides that, McAfee and Norton are not compatible with Windows Mail and Outlook Express and should be uninstalled. "David Biddulph" groups [at] biddulph.org.uk wrote in message ... Presumably in para 4 of your quote from http://www.fjsmjs.com/OE/blnkmess.htm : "4. Turn off email scanning in your anti-virus." ? "Frank Saunders, MS-MVP OE/WM" wrote in message ... I don't see where I mentioned anto-virus software ... Do not send mail."edthanet" wrote in message news ![]() Windows Live OneCare could cause the problem with OE6? I'm also experiencing problems with OneCa it displays a red status prompting me to turn on virus and spyware monitoring. When trying to turn it on, an error message stating "Cannot change virus and spyware protection settings at this time" pops up. "Frank Saunders, MS-MVP OE/WM" wrote: "edthanet" wrote in message ... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. From http://www.fjsmjs.com/OE/blnkmess.htm Several possible causes and therefore several possible fixes: 1. Go to Start | Run and type regsvr32 inetcomm.dll and press Enter If this doesn't work carry out step 6 and then repeat this step. 2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the default. 3. Clear Temporary Internet Files and the Temp folder. 4. Turn off email scanning in your anti-virus. 5. Someone else reported that re-installing OE using the last method in this article fixed the problem: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/?kbid=318378 Method 2 works on earlier versions of Windows. 6. Eliminate any scumware. See Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm especially http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available he http://www.kellys-korner-xp.com/regs...cwshredder.zip **Post your HijackThis log to http://forums.spywareinfo.com/ or the Spyware forum at http://forum.aumha.org/ for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. If trying everything at that site does not fix the problem try step one (regsvr32 inetcomm.dll) again. |
#9
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"edthanet" wrote in message
... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. Please clarify if this symptom occurs only with the Preview pane. E.g. what do you see if you open the message in its own window? (Use Ctrl-o for example.) If the Preview pane is the cause you should try making changes to your Layout... (Alt-V,L). In addition you could try dragging on the various dividers to change the size of panes you leave showing. (I just noticed the "forwarded e-mails lack the message body" symptom.) Verify that there is something there to show, e.g. using Message Source (Alt-Enter,Ctrl-Tab, Alt-M or Ctrl-F3). Also, the description is slightly ambiguous, e.g., if the E-mails are getting forwarded as attachments. In fact, using that command would give you another interesting test: use Forward as Attachment (Alt-M,d); then drag the attachment to an open IE window and see if the E-mail's message body is still missing. HTH Robert Aldwinckle --- |
#10
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You ask some good questions. Yes there ARE messages really there Ctrl-F3 pops
them open in their own window in the raw ASCII but if you try to open the mails in their own window either in HTML or text the OE6 application hangs along with the preview pane view. "Robert Aldwinckle" wrote: Please clarify if this symptom occurs only with the Preview pane. E.g. what do you see if you open the message in its own window? (Use Ctrl-o for example.) If the Preview pane is the cause you should try making changes to your Layout... (Alt-V,L). In addition you could try dragging on the various dividers to change the size of panes you leave showing. (I just noticed the "forwarded e-mails lack the message body" symptom.) Verify that there is something there to show, e.g. using Message Source (Alt-Enter,Ctrl-Tab, Alt-M or Ctrl-F3). Also, the description is slightly ambiguous, e.g., if the E-mails are getting forwarded as attachments. In fact, using that command would give you another interesting test: use Forward as Attachment (Alt-M,d); then drag the attachment to an open IE window and see if the E-mail's message body is still missing. HTH Robert Aldwinckle --- "edthanet" wrote in message ... Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent, Drafts. Only header information displayed: To, From, Subject , date. All other functions appear to work normally, apart from total failure to access e-mail message bodies. e-mails can download and be forwarded but forwarded e-mails lack the message body. Repeated reboot attempts fail to resolve this problem. |
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