Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date. All
other functions appear to work normally, apart from total failure to access
e-mail message bodies. e-mails can download and be forwarded but forwarded
e-mails lack the message body. Repeated reboot attempts fail to resolve this
problem.

"edthanet" wrote in message
...
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date. All
other functions appear to work normally, apart from total failure to
access
e-mail message bodies. e-mails can download and be forwarded but forwarded
e-mails lack the message body. Repeated reboot attempts fail to resolve
this
problem.

From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

You mention anti-virus software; is it possible that interaction with Windows
Live OneCare could cause the problem with OE6? I'm also experiencing problems
with OneCa it displays a red status prompting me to turn on virus and
spyware monitoring. When trying to turn it on, an error message stating
"Cannot change virus and spyware protection settings at this time" pops up.

"Frank Saunders, MS-MVP OE/WM" wrote:

"edthanet" wrote in message
...
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date. All
other functions appear to work normally, apart from total failure to
access
e-mail message bodies. e-mails can download and be forwarded but forwarded
e-mails lack the message body. Repeated reboot attempts fail to resolve
this
problem.

From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

I don't see where I mentioned anto-virus software and all I know about
OneCare is that others don't consider it very good.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail."edthanet" wrote in
message news
You mention anti-virus software; is it possible that interaction with
Windows
Live OneCare could cause the problem with OE6? I'm also experiencing
problems
with OneCa it displays a red status prompting me to turn on virus and
spyware monitoring. When trying to turn it on, an error message stating
"Cannot change virus and spyware protection settings at this time" pops
up.

"Frank Saunders, MS-MVP OE/WM" wrote:

"edthanet" wrote in message
...
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date.
All
other functions appear to work normally, apart from total failure to
access
e-mail message bodies. e-mails can download and be forwarded but
forwarded
e-mails lack the message body. Repeated reboot attempts fail to resolve
this
problem.

From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and
CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.

Presumably in para 4 of your quote from
http://www.fjsmjs.com/OE/blnkmess.htm :
"4. Turn off email scanning in your anti-virus." ?
--
David Biddulph

"Frank Saunders, MS-MVP OE/WM" wrote in message
...
I don't see where I mentioned anto-virus software ...

Do not send mail."edthanet" wrote in
message news
You mention anti-virus software; is it possible that interaction with
Windows
Live OneCare could cause the problem with OE6? I'm also experiencing
problems
with OneCa it displays a red status prompting me to turn on virus and
spyware monitoring. When trying to turn it on, an error message stating
"Cannot change virus and spyware protection settings at this time" pops
up.

"Frank Saunders, MS-MVP OE/WM" wrote:

"edthanet" wrote in message
...
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox,
Sent,
Drafts. Only header information displayed: To, From, Subject , date.
All
other functions appear to work normally, apart from total failure to
access
e-mail message bodies. e-mails can download and be forwarded but
forwarded
e-mails lack the message body. Repeated reboot attempts fail to
resolve
this
problem.

From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and
CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.

Durn. And I read my (canned) reply three (3) times and missed it.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

"David Biddulph" groups [at] biddulph.org.uk wrote in message
...
Presumably in para 4 of your quote from
http://www.fjsmjs.com/OE/blnkmess.htm :
"4. Turn off email scanning in your anti-virus." ?

"Frank Saunders, MS-MVP OE/WM" wrote in message
...
I don't see where I mentioned anto-virus software ...

Do not send mail."edthanet" wrote in
message news
You mention anti-virus software; is it possible that interaction with
Windows
Live OneCare could cause the problem with OE6? I'm also experiencing
problems
with OneCa it displays a red status prompting me to turn on virus and
spyware monitoring. When trying to turn it on, an error message stating
"Cannot change virus and spyware protection settings at this time" pops
up.

"Frank Saunders, MS-MVP OE/WM" wrote:

"edthanet" wrote in message
...
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox,
Sent,
Drafts. Only header information displayed: To, From, Subject , date.
All
other functions appear to work normally, apart from total failure to
access
e-mail message bodies. e-mails can download and be forwarded but
forwarded
e-mails lack the message body. Repeated reboot attempts fail to
resolve
this
problem.

From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method
in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the
other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two
programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and
CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.

"edthanet" wrote in message
...
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date. All
other functions appear to work normally, apart from total failure to access
e-mail message bodies. e-mails can download and be forwarded but forwarded
e-mails lack the message body. Repeated reboot attempts fail to resolve this
problem.


Please clarify if this symptom occurs only with the Preview pane.
E.g. what do you see if you open the message in its own window?
(Use Ctrl-o for example.)

If the Preview pane is the cause you should try making changes to your
Layout... (Alt-V,L). In addition you could try dragging on the various dividers
to change the size of panes you leave showing.

(I just noticed the "forwarded e-mails lack the message body" symptom.)
Verify that there is something there to show, e.g. using Message Source
(Alt-Enter,Ctrl-Tab, Alt-M or Ctrl-F3). Also, the description is slightly
ambiguous, e.g., if the E-mails are getting forwarded as attachments.
In fact, using that command would give you another interesting test:
use Forward as Attachment (Alt-M,d); then drag the attachment
to an open IE window and see if the E-mail's message body is still missing.


HTH

Robert Aldwinckle
---

You ask some good questions. Yes there ARE messages really there Ctrl-F3 pops
them open in their own window in the raw ASCII but if you try to open the
mails in their own window either in HTML or text the OE6 application hangs
along with the preview pane view.

"Robert Aldwinckle" wrote:


Please clarify if this symptom occurs only with the Preview pane.
E.g. what do you see if you open the message in its own window?
(Use Ctrl-o for example.)

If the Preview pane is the cause you should try making changes to your
Layout... (Alt-V,L). In addition you could try dragging on the various dividers
to change the size of panes you leave showing.

(I just noticed the "forwarded e-mails lack the message body" symptom.)
Verify that there is something there to show, e.g. using Message Source
(Alt-Enter,Ctrl-Tab, Alt-M or Ctrl-F3). Also, the description is slightly
ambiguous, e.g., if the E-mails are getting forwarded as attachments.
In fact, using that command would give you another interesting test:
use Forward as Attachment (Alt-M,d); then drag the attachment
to an open IE window and see if the E-mail's message body is still missing.


HTH

Robert Aldwinckle
---


"edthanet" wrote in message
...
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date. All
other functions appear to work normally, apart from total failure to access
e-mail message bodies. e-mails can download and be forwarded but forwarded
e-mails lack the message body. Repeated reboot attempts fail to resolve this
problem.