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multiple issues



 
 
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  #1  
Old November 1st 07, 10:54 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
SteveH
external usenet poster
 
Posts: 12
Default multiple issues

Gunner, we seem to have a similar problem. I am running windows xp Home and
use Oex6 for e-mail, utilising AVG software for virus protection. I am able
to receive mail as per normal but when I attempt to either reply to a mail or
create a new mail I receive an error window which only states that "The
Address Book failed to load. Outlook Express is incorrectly configured,
please re-install." I have re-installed twice - no change! This is a recent
event for me because up until 24th Oct all was fine! Having opened OEX6 and
attempted to click on address book I get the same error.
However, when I open Outlook the address book/contacts works fine and I can
send mail so where is the problem? Anyone any ideas?
When you find out the answer to your problem maybe I can sort mine too!!
Cheers Huggy

"gunner2" wrote:

multiple things happening at once.
Running Windows xp-home. IE7, CA security Suite
1-Just set it up again after having to reset computer. Was on line with
provider so I know all the ins and outs are correct. Went to sent test mail,
clicked the "Create Mail" button and got an error message "There was an
error
opening this message. An error has occurred." I tryed uninstalling it
through windows components in add and remove with no change.
2- Can not opem emails that have attachments and some without do not show
all information in them.
Does anyone have a suggestion on how to correct this problem without wiping
the
machine? Thanks.

  #2  
Old November 1st 07, 10:59 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default multiple issues

It's always best to start your own thread.

Courtesy of Michael Santovec:
http://pages.prodigy.net/michael_santovec/techhelp.htm

All of those have the same cause. Something is screwed up with your address
book.

It could be any of several specific problems, which include:
- corrupted WAB file
- corrupted or mismatched DLL files for the address book
- having OE set to use the Outlook98/2000+ contacts instead of the WAB
file and there is something wrong at the Outlook end

For specifics, take a look at:

Err Msg: The Message Could Not Be Sent. Some recipients not valid
(Outlook Express: There was an error opening this message)
(The Address Book failed to load. OE is incorrectly configured)
(Corrupted or mismatched WAB32.DLL file)
http://support.microsoft.com/?kbid=239135
OLEXP: Error Message: Address Book Failed to Load
(There was an error opening this message)
http://support.microsoft.com/?kbid=269777
http://support.microsoft.com/?kbid=310873
OLEXP: MSIMN Caused an Invalid Page Fault in Module Wab32.dll
http://support.microsoft.com/?kbid=247706
Err Msg: Address Book Failed To Load, Outlook Express Is...
http://support.microsoft.com/?kbid=191946
Err Msg: Unable to Open Address Book, a Component Is Missing
http://support.microsoft.com/?kbid=192321

The Windows Address Book (WAB)
http://www.insideoe.com/files/wab.htm

To share Contacts between Outlook and Outlook Express
http://www.slipstick.com/contacts/oeshare.htm
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"SteveH" wrote in message
...
Gunner, we seem to have a similar problem. I am running windows xp Home
and
use Oex6 for e-mail, utilising AVG software for virus protection. I am
able
to receive mail as per normal but when I attempt to either reply to a mail
or
create a new mail I receive an error window which only states that "The
Address Book failed to load. Outlook Express is incorrectly configured,
please re-install." I have re-installed twice - no change! This is a
recent
event for me because up until 24th Oct all was fine! Having opened OEX6
and
attempted to click on address book I get the same error.
However, when I open Outlook the address book/contacts works fine and I
can
send mail so where is the problem? Anyone any ideas?
When you find out the answer to your problem maybe I can sort mine too!!
Cheers Huggy

"gunner2" wrote:

multiple things happening at once.
Running Windows xp-home. IE7, CA security Suite
1-Just set it up again after having to reset computer. Was on line with
provider so I know all the ins and outs are correct. Went to sent test
mail,
clicked the "Create Mail" button and got an error message "There was an
error
opening this message. An error has occurred." I tryed uninstalling it
through windows components in add and remove with no change.
2- Can not opem emails that have attachments and some without do not show
all information in them.
Does anyone have a suggestion on how to correct this problem without
wiping
the
machine? Thanks.


  #3  
Old November 7th 07, 12:15 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
gunner2
external usenet poster
 
Posts: 13
Default multiple issues

I can't help you, all the things that were listed here worked or were out of
my level of skill to try(ie messing with the registry). I finally did a non
distructive restore which corrected the problems. Your problem does not seem
as desperate as mine. Good Luck. Gunner

"SteveH" wrote:

Gunner, we seem to have a similar problem. I am running windows xp Home and
use Oex6 for e-mail, utilising AVG software for virus protection. I am able
to receive mail as per normal but when I attempt to either reply to a mail or
create a new mail I receive an error window which only states that "The
Address Book failed to load. Outlook Express is incorrectly configured,
please re-install." I have re-installed twice - no change! This is a recent
event for me because up until 24th Oct all was fine! Having opened OEX6 and
attempted to click on address book I get the same error.
However, when I open Outlook the address book/contacts works fine and I can
send mail so where is the problem? Anyone any ideas?
When you find out the answer to your problem maybe I can sort mine too!!
Cheers Huggy

"gunner2" wrote:

multiple things happening at once.
Running Windows xp-home. IE7, CA security Suite
1-Just set it up again after having to reset computer. Was on line with
provider so I know all the ins and outs are correct. Went to sent test mail,
clicked the "Create Mail" button and got an error message "There was an
error
opening this message. An error has occurred." I tryed uninstalling it
through windows components in add and remove with no change.
2- Can not opem emails that have attachments and some without do not show
all information in them.
Does anyone have a suggestion on how to correct this problem without wiping
the
machine? Thanks.

 




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