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Gunner, we seem to have a similar problem. I am running windows xp Home and
use Oex6 for e-mail, utilising AVG software for virus protection. I am able to receive mail as per normal but when I attempt to either reply to a mail or create a new mail I receive an error window which only states that "The Address Book failed to load. Outlook Express is incorrectly configured, please re-install." I have re-installed twice - no change! This is a recent event for me because up until 24th Oct all was fine! Having opened OEX6 and attempted to click on address book I get the same error. However, when I open Outlook the address book/contacts works fine and I can send mail so where is the problem? Anyone any ideas? When you find out the answer to your problem maybe I can sort mine too!! Cheers Huggy "gunner2" wrote: multiple things happening at once. Running Windows xp-home. IE7, CA security Suite 1-Just set it up again after having to reset computer. Was on line with provider so I know all the ins and outs are correct. Went to sent test mail, clicked the "Create Mail" button and got an error message "There was an error opening this message. An error has occurred." I tryed uninstalling it through windows components in add and remove with no change. 2- Can not opem emails that have attachments and some without do not show all information in them. Does anyone have a suggestion on how to correct this problem without wiping the machine? Thanks. |
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It's always best to start your own thread.
Courtesy of Michael Santovec: http://pages.prodigy.net/michael_santovec/techhelp.htm All of those have the same cause. Something is screwed up with your address book. It could be any of several specific problems, which include: - corrupted WAB file - corrupted or mismatched DLL files for the address book - having OE set to use the Outlook98/2000+ contacts instead of the WAB file and there is something wrong at the Outlook end For specifics, take a look at: Err Msg: The Message Could Not Be Sent. Some recipients not valid (Outlook Express: There was an error opening this message) (The Address Book failed to load. OE is incorrectly configured) (Corrupted or mismatched WAB32.DLL file) http://support.microsoft.com/?kbid=239135 OLEXP: Error Message: Address Book Failed to Load (There was an error opening this message) http://support.microsoft.com/?kbid=269777 http://support.microsoft.com/?kbid=310873 OLEXP: MSIMN Caused an Invalid Page Fault in Module Wab32.dll http://support.microsoft.com/?kbid=247706 Err Msg: Address Book Failed To Load, Outlook Express Is... http://support.microsoft.com/?kbid=191946 Err Msg: Unable to Open Address Book, a Component Is Missing http://support.microsoft.com/?kbid=192321 The Windows Address Book (WAB) http://www.insideoe.com/files/wab.htm To share Contacts between Outlook and Outlook Express http://www.slipstick.com/contacts/oeshare.htm -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "SteveH" wrote in message ... Gunner, we seem to have a similar problem. I am running windows xp Home and use Oex6 for e-mail, utilising AVG software for virus protection. I am able to receive mail as per normal but when I attempt to either reply to a mail or create a new mail I receive an error window which only states that "The Address Book failed to load. Outlook Express is incorrectly configured, please re-install." I have re-installed twice - no change! This is a recent event for me because up until 24th Oct all was fine! Having opened OEX6 and attempted to click on address book I get the same error. However, when I open Outlook the address book/contacts works fine and I can send mail so where is the problem? Anyone any ideas? When you find out the answer to your problem maybe I can sort mine too!! Cheers Huggy "gunner2" wrote: multiple things happening at once. Running Windows xp-home. IE7, CA security Suite 1-Just set it up again after having to reset computer. Was on line with provider so I know all the ins and outs are correct. Went to sent test mail, clicked the "Create Mail" button and got an error message "There was an error opening this message. An error has occurred." I tryed uninstalling it through windows components in add and remove with no change. 2- Can not opem emails that have attachments and some without do not show all information in them. Does anyone have a suggestion on how to correct this problem without wiping the machine? Thanks. |
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I can't help you, all the things that were listed here worked or were out of
my level of skill to try(ie messing with the registry). I finally did a non distructive restore which corrected the problems. Your problem does not seem as desperate as mine. Good Luck. Gunner "SteveH" wrote: Gunner, we seem to have a similar problem. I am running windows xp Home and use Oex6 for e-mail, utilising AVG software for virus protection. I am able to receive mail as per normal but when I attempt to either reply to a mail or create a new mail I receive an error window which only states that "The Address Book failed to load. Outlook Express is incorrectly configured, please re-install." I have re-installed twice - no change! This is a recent event for me because up until 24th Oct all was fine! Having opened OEX6 and attempted to click on address book I get the same error. However, when I open Outlook the address book/contacts works fine and I can send mail so where is the problem? Anyone any ideas? When you find out the answer to your problem maybe I can sort mine too!! Cheers Huggy "gunner2" wrote: multiple things happening at once. Running Windows xp-home. IE7, CA security Suite 1-Just set it up again after having to reset computer. Was on line with provider so I know all the ins and outs are correct. Went to sent test mail, clicked the "Create Mail" button and got an error message "There was an error opening this message. An error has occurred." I tryed uninstalling it through windows components in add and remove with no change. 2- Can not opem emails that have attachments and some without do not show all information in them. Does anyone have a suggestion on how to correct this problem without wiping the machine? Thanks. |
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