I have skybroadband and am trying to use Outlook 6 for emails. I have set up
the account in accordance with their instructions. The problem is I can
recieve emails by clicking on send/receive. But when I try to send or create
a new mail I get following message. 'there was an error opening this message.
An error occurred. Can anyone help me

Windows version?

Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Kim190456 wrote:
I have skybroadband and am trying to use Outlook 6 for emails. I have set
up
the account in accordance with their instructions. The problem is I can
recieve emails by clicking on send/receive. But when I try to send or
create
a new mail I get following message. 'there was an error opening this
message. An error occurred. Can anyone help me

Yes MS Office & Outlook are installed

"PA Bear" wrote:

Windows version?

Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Kim190456 wrote:
I have skybroadband and am trying to use Outlook 6 for emails. I have set
up
the account in accordance with their instructions. The problem is I can
recieve emails by clicking on send/receive. But when I try to send or
create
a new mail I get following message. 'there was an error opening this
message. An error occurred. Can anyone help me

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero) and all should be well. (If that DWORD is not
present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~PA Bear


Kim190456 wrote:
Yes MS Office & Outlook are installed

"PA Bear" wrote:

Windows version?

Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Kim190456 wrote:
I have skybroadband and am trying to use Outlook 6 for emails. I have
set
up
the account in accordance with their instructions. The problem is I can
recieve emails by clicking on send/receive. But when I try to send or
create
a new mail I get following message. 'there was an error opening this
message. An error occurred. Can anyone help me

How do I fond out if I have that registry key. Sorry but i am a bit green
when it comes to computers. I will say that i am now using MS Outlook and it
works fine

"PA Bear" wrote:

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero) and all should be well. (If that DWORD is not
present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~PA Bear


Kim190456 wrote:
Yes MS Office & Outlook are installed

"PA Bear" wrote:

Windows version?

Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Kim190456 wrote:
I have skybroadband and am trying to use Outlook 6 for emails. I have
set
up
the account in accordance with their instructions. The problem is I can
recieve emails by clicking on send/receive. But when I try to send or
create
a new mail I get following message. 'there was an error opening this
message. An error occurred. Can anyone help me

Windows Registry FAQ
http://www.winguides.com/article.php...guide=registry

Regedit Basics
http://www.insideoe.com/tips/regedit.htm


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Kim190456" wrote in message
...
How do I fond out if I have that registry key. Sorry but i am a bit
green
when it comes to computers. I will say that i am now using MS Outlook
and it
works fine

"PA Bear" wrote:

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space)
and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts
with
Outlook, even if you don't use it (can happen with the install of
Office).
Change the value to 0 (zero) and all should be well. (If that DWORD
is not
present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while
sharing was
enabled will not be available (displayed) in Address Book when
sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~PA Bear


Kim190456 wrote:
Yes MS Office & Outlook are installed

"PA Bear" wrote:

Windows version?

Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Kim190456 wrote:
I have skybroadband and am trying to use Outlook 6 for emails. I
have
set
up
the account in accordance with their instructions. The problem is
I can
recieve emails by clicking on send/receive. But when I try to
send or
create
a new mail I get following message. 'there was an error opening
this
message. An error occurred. Can anyone help me

"Kim190456" escribió en el mensaje
...
How do I fond out if I have that registry key. Sorry but i am a bit green
when it comes to computers. I will say that i am now using MS Outlook and
it
works fine

"PA Bear" wrote:

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of
Office).
Change the value to 0 (zero) and all should be well. (If that DWORD is
not
present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing
was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~PA Bear


Kim190456 wrote:
Yes MS Office & Outlook are installed

"PA Bear" wrote:

Windows version?

Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Kim190456 wrote:
I have skybroadband and am trying to use Outlook 6 for emails. I have
set
up
the account in accordance with their instructions. The problem is I
can
recieve emails by clicking on send/receive. But when I try to send or
create
a new mail I get following message. 'there was an error opening this
message. An error occurred. Can anyone help me