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#1
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I have to remove and reinstall OE as there an unknown error. Will I loose my
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#2
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Your data should survive a reinstall. But you may have to import it
after the reinstall. In any case, it's a good idea to backup any data that you consider of value, especially before a reinstall. Backing Up, Recovering and Restoring Outlook Express versions 5 & 6 Files and Settings http://www.oehelp.com/backup.aspx http://www.insideoe.com/backup/index.htm That said, a reinstall is rarely necessary to fix problems and often won't help, since problems are often caused by data corruption or registry errors. It would be best to describe the problem that you are having and see if we can suggest a fix. Be sure to include - your version of Windows - the full text of any error messages - what you are doing when the error occurs - if you installed, uninstalled or updated any hardware of software around the time that the problem started. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Lynn" wrote in message ... I have to remove and reinstall OE as there an unknown error. Will I loose my contacts? |
#3
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Thanks Michael
Can't belive this! Havn't used outlook for a couple of weeks because of 'problem' Went to use it this morning to get info for you and it's working perfectly, so can't understand what was wrong - For info, the message before was (not exact words) - 'unknown error has occurred and reinstall is necessary'. Many thanks anyway for your prompt help Lynn "Michael Santovec" wrote: Your data should survive a reinstall. But you may have to import it after the reinstall. In any case, it's a good idea to backup any data that you consider of value, especially before a reinstall. Backing Up, Recovering and Restoring Outlook Express versions 5 & 6 Files and Settings http://www.oehelp.com/backup.aspx http://www.insideoe.com/backup/index.htm That said, a reinstall is rarely necessary to fix problems and often won't help, since problems are often caused by data corruption or registry errors. It would be best to describe the problem that you are having and see if we can suggest a fix. Be sure to include - your version of Windows - the full text of any error messages - what you are doing when the error occurs - if you installed, uninstalled or updated any hardware of software around the time that the problem started. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Lynn" wrote in message ... I have to remove and reinstall OE as there an unknown error. Will I loose my contacts? |
#4
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If it happens again, note the Exact error message.
I don't know of any OE messages that say "reinstall is necessary". Some may say "may not be installed properly", but even in those cases, a reinstall is rarely useful. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Lynn" wrote in message ... Thanks Michael Can't belive this! Havn't used outlook for a couple of weeks because of 'problem' Went to use it this morning to get info for you and it's working perfectly, so can't understand what was wrong - For info, the message before was (not exact words) - 'unknown error has occurred and reinstall is necessary'. Many thanks anyway for your prompt help Lynn "Michael Santovec" wrote: Your data should survive a reinstall. But you may have to import it after the reinstall. In any case, it's a good idea to backup any data that you consider of value, especially before a reinstall. Backing Up, Recovering and Restoring Outlook Express versions 5 & 6 Files and Settings http://www.oehelp.com/backup.aspx http://www.insideoe.com/backup/index.htm That said, a reinstall is rarely necessary to fix problems and often won't help, since problems are often caused by data corruption or registry errors. It would be best to describe the problem that you are having and see if we can suggest a fix. Be sure to include - your version of Windows - the full text of any error messages - what you are doing when the error occurs - if you installed, uninstalled or updated any hardware of software around the time that the problem started. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Lynn" wrote in message ... I have to remove and reinstall OE as there an unknown error. Will I loose my contacts? |
#5
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![]() "Lynn" wrote in message ... Thanks Michael Can't belive this! Havn't used outlook for a couple of weeks because of 'problem' Went to use it this morning to get info for you and it's working perfectly, so can't understand what was wrong - For info, the message before was (not exact words) - 'unknown error has occurred and reinstall is necessary'. Many thanks anyway for your prompt help Lynn "Michael Santovec" wrote: Your data should survive a reinstall. But you may have to import it after the reinstall. In any case, it's a good idea to backup any data that you consider of value, especially before a reinstall. Backing Up, Recovering and Restoring Outlook Express versions 5 & 6 Files and Settings http://www.oehelp.com/backup.aspx http://www.insideoe.com/backup/index.htm That said, a reinstall is rarely necessary to fix problems and often won't help, since problems are often caused by data corruption or registry errors. It would be best to describe the problem that you are having and see if we can suggest a fix. Be sure to include - your version of Windows - the full text of any error messages - what you are doing when the error occurs - if you installed, uninstalled or updated any hardware of software around the time that the problem started. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Lynn" wrote in message ... I have to remove and reinstall OE as there an unknown error. Will I loose my contacts? |
#6
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![]() "mahesh" escribió en el mensaje ... "Lynn" wrote in message ... Thanks Michael Can't belive this! Havn't used outlook for a couple of weeks because of 'problem' Went to use it this morning to get info for you and it's working perfectly, so can't understand what was wrong - For info, the message before was (not exact words) - 'unknown error has occurred and reinstall is necessary'. Many thanks anyway for your prompt help Lynn "Michael Santovec" wrote: Your data should survive a reinstall. But you may have to import it after the reinstall. In any case, it's a good idea to backup any data that you consider of value, especially before a reinstall. Backing Up, Recovering and Restoring Outlook Express versions 5 & 6 Files and Settings http://www.oehelp.com/backup.aspx http://www.insideoe.com/backup/index.htm That said, a reinstall is rarely necessary to fix problems and often won't help, since problems are often caused by data corruption or registry errors. It would be best to describe the problem that you are having and see if we can suggest a fix. Be sure to include - your version of Windows - the full text of any error messages - what you are doing when the error occurs - if you installed, uninstalled or updated any hardware of software around the time that the problem started. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Lynn" wrote in message ... I have to remove and reinstall OE as there an unknown error. Will I loose my contacts? |
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