Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

There are a number of possibilities, so I think it's best to start with the
easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new one
and test it. If all is well, you can import your messages and Address Book
from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Bruce
Keep an eye on the thread, as it might be a day or two before
I have an opportunity to follow your suggestions........I will get
back to you.
Thanks,
Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Well Bruce, so far I've had three boots without any
subsequent problems with OE on startup. I emptied
the default OE folders, compacted and re-booted
my machine. I suspect we'll have to wait for a few
more successful startups before we can conclude that
I've once again found my "joy".
Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Bruce,

It seems, after several successful re-boots and OE startups, that
emptying and compacting the default OE folders has in fact cleared
up the problem with OE "freezing" when Send/Recv attempts to run.

I thought too that the fix for OE "freezing" might also clear up the
"OE did not shut down properly" message I get on most, if not all,
morning startups of OE. Have you seen that problem occur where
OE is closed regularly using the normal "X" close method?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

It shouldn't happen if OE is closed before you turn off the computer. It
could be a third party app that touches OE if you have one. They can affect
the way Folders.dbx acts when you close.

It /may/ also be a damaged identity. File | Identity | Add New Identity.
Create a new one and test it. If all is well, you can import your messages
and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Bruce,

It seems, after several successful re-boots and OE startups, that
emptying and compacting the default OE folders has in fact cleared
up the problem with OE "freezing" when Send/Recv attempts to run.

I thought too that the fix for OE "freezing" might also clear up the
"OE did not shut down properly" message I get on most, if not all,
morning startups of OE. Have you seen that problem occur where
OE is closed regularly using the normal "X" close method?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Thanks Bruce, I'll try the identity switch when I get a
minute or two to mess around. I'll post back after I
do.
Bill

"Bruce Hagen" wrote in message
...
It shouldn't happen if OE is closed before you turn off the computer. It
could be a third party app that touches OE if you have one. They can
affect the way Folders.dbx acts when you close.

It /may/ also be a damaged identity. File | Identity | Add New Identity.
Create a new one and test it. If all is well, you can import your messages
and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Bruce,

It seems, after several successful re-boots and OE startups, that
emptying and compacting the default OE folders has in fact cleared
up the problem with OE "freezing" when Send/Recv attempts to run.

I thought too that the fix for OE "freezing" might also clear up the
"OE did not shut down properly" message I get on most, if not all,
morning startups of OE. Have you seen that problem occur where
OE is closed regularly using the normal "X" close method?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and
Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

To move the folders from the old Identity, File, Import, Messages, OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages, OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill