Recently Outlook Express 6.0 has become very unstable on both computers in
our household. Out of the blue OE will not display any messages . . . just
a screen that says this message can't be displayed. Sometimes the entire
toolbar just grays out. Usually backing out of the program and restarting
it fixes the problem . . . for a while. Other times it is necessary to
reboot the computer.

I suspect that this problem showed up after an update. From looking around
I think I'm not the only one having problem.

Can anyone tell me if anything is being done to repair the problem?

Thanks,

Rick

Low memory as well? No, you're not alone.

This is a problem that started in September and has yet to be figured out.
Please monitor this link for developments, but please don't add your problem
to it. If a fix is found, you will see it here or in this newsgroup.

Archived Low Memory Discussion Via Google:
http://tinyurl.com/2tsrsn
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Rick Morrison" wrote in message
...
Recently Outlook Express 6.0 has become very unstable on both computers in
our household. Out of the blue OE will not display any messages . . .
just a screen that says this message can't be displayed. Sometimes the
entire toolbar just grays out. Usually backing out of the program and
restarting it fixes the problem . . . for a while. Other times it is
necessary to reboot the computer.

I suspect that this problem showed up after an update. From looking
around I think I'm not the only one having problem.

Can anyone tell me if anything is being done to repair the problem?

Thanks,

Rick

[Not so quick on the draw there, please, Bruce]

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Rick Morrison wrote:
Recently Outlook Express 6.0 has become very unstable on both computers in
our household. Out of the blue OE will not display any messages . . .
just
a screen that says this message can't be displayed. Sometimes the entire
toolbar just grays out. Usually backing out of the program and restarting
it fixes the problem . . . for a while. Other times it is necessary to
reboot the computer.

I suspect that this problem showed up after an update. From looking
around
I think I'm not the only one having problem.

Can anyone tell me if anything is being done to repair the problem?

Thanks,

Rick

"Rick Morrison" wrote in message
...
Recently Outlook Express 6.0 has become very unstable on both computers in
our household. Out of the blue OE will not display any messages . . .
just a screen that says this message can't be displayed. Sometimes the
entire toolbar just grays out. Usually backing out of the program and
restarting it fixes the problem . . . for a while. Other times it is
necessary to reboot the computer.

I suspect that this problem showed up after an update. From looking
around I think I'm not the only one having problem.

Can anyone tell me if anything is being done to repair the problem?

Thanks,

Rick


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

This seems to be a generic update problem. Mine started a number of days
ago. I was at a customers house this morning and she started getting the
exact problem a number of days ago. There are too many reports of this just
happening to too many people for it to be a specific a PC or configuration
problem. I am now certain that it is a Microsoft update. I wish I knew the
update KB number so I could delete it. It was reported on Microsoft's forum
that it was KB929123 but I do not have that update installed and I have the
problem.


--
Nospam
"Frank Saunders MS-MVP IE,OE/WM" wrote in message
...
"Rick Morrison" wrote in message
...
Recently Outlook Express 6.0 has become very unstable on both computers
in our household. Out of the blue OE will not display any messages . . .
just a screen that says this message can't be displayed. Sometimes the
entire toolbar just grays out. Usually backing out of the program and
restarting it fixes the problem . . . for a while. Other times it is
necessary to reboot the computer.

I suspect that this problem showed up after an update. From looking
around I think I'm not the only one having problem.

Can anyone tell me if anything is being done to repair the problem?

Thanks,

Rick


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

Please begin a new thread about /your/ problem.

PS: According to your post's headers, 929123 is installed.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


belsouth.news Away wrote:
This seems to be a generic update problem. Mine started a number of days
ago. I was at a customers house this morning and she started getting the
exact problem a number of days ago. There are too many reports of this
just
happening to too many people for it to be a specific a PC or configuration
problem. I am now certain that it is a Microsoft update. I wish I knew
the
update KB number so I could delete it. It was reported on Microsoft's
forum
that it was KB929123 but I do not have that update installed and I have
the
problem.


"Rick Morrison" wrote in message
...
Recently Outlook Express 6.0 has become very unstable on both computers
in our household. Out of the blue OE will not display any messages . .
.
just a screen that says this message can't be displayed. Sometimes the
entire toolbar just grays out. Usually backing out of the program and
restarting it fixes the problem . . . for a while. Other times it is
necessary to reboot the computer.

I suspect that this problem showed up after an update. From looking
around I think I'm not the only one having problem.

Can anyone tell me if anything is being done to repair the problem?

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

This is the exact problem as described in the original post of "Outlook
Express Unstable" 10/29/07 . Why have two posts if the problem is exactly
as described in the original post. The information I got about KB929123 was
from a Microsoft forum. I don't see it in the my add programs of the
control panel and I don't know if removing the update will correct the
problem. But it is not just my problem I have gotten feedback from a number
of customers who just started having the same problem and that is why I
suspect an update. All the users so far are using XP and have single core
hardware.

Instead of starting a new post I would rather just follow the original
thread and if or when they find the solution to that post I will try it on
my system. If Microsoft is unable to resolve the problem I guess I will
have to use another email client, but I am willing to wait and see if they
can find the problem and resolve it.

--
Nospam
"PA Bear" wrote in message
...
Please begin a new thread about /your/ problem.

PS: According to your post's headers, 929123 is installed.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


belsouth.news Away wrote:
This seems to be a generic update problem. Mine started a number of days
ago. I was at a customers house this morning and she started getting the
exact problem a number of days ago. There are too many reports of this
just
happening to too many people for it to be a specific a PC or
configuration
problem. I am now certain that it is a Microsoft update. I wish I knew
the
update KB number so I could delete it. It was reported on Microsoft's
forum
that it was KB929123 but I do not have that update installed and I have
the
problem.


"Rick Morrison" wrote in message
...
Recently Outlook Express 6.0 has become very unstable on both computers
in our household. Out of the blue OE will not display any messages . .
.
just a screen that says this message can't be displayed. Sometimes the
entire toolbar just grays out. Usually backing out of the program and
restarting it fixes the problem . . . for a while. Other times it is
necessary to reboot the computer.

I suspect that this problem showed up after an update. From looking
around I think I'm not the only one having problem.

Can anyone tell me if anything is being done to repair the problem?

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

You didn't address anything I put in my post, which is at the bottom of this
one.

"belsouth.news Away" wrote in message
...
This is the exact problem as described in the original post of "Outlook
Express Unstable" 10/29/07 . Why have two posts if the problem is
exactly as described in the original post. The information I got about
KB929123 was from a Microsoft forum. I don't see it in the my add
programs of the control panel and I don't know if removing the update will
correct the problem. But it is not just my problem I have gotten feedback
from a number of customers who just started having the same problem and
that is why I suspect an update. All the users so far are using XP and
have single core hardware.

Instead of starting a new post I would rather just follow the original
thread and if or when they find the solution to that post I will try it on
my system. If Microsoft is unable to resolve the problem I guess I will
have to use another email client, but I am willing to wait and see if they
can find the problem and resolve it.

"PA Bear" wrote in message
...
Please begin a new thread about /your/ problem.

PS: According to your post's headers, 929123 is installed.

belsouth.news Away wrote:
This seems to be a generic update problem. Mine started a number of
days
ago. I was at a customers house this morning and she started getting
the
exact problem a number of days ago. There are too many reports of this
just
happening to too many people for it to be a specific a PC or
configuration
problem. I am now certain that it is a Microsoft update. I wish I knew
the
update KB number so I could delete it. It was reported on Microsoft's
forum
that it was KB929123 but I do not have that update installed and I have
the
problem.

"Rick Morrison" wrote in message
...
Recently Outlook Express 6.0 has become very unstable on both
computers
in our household. Out of the blue OE will not display any messages .
. .
just a screen that says this message can't be displayed. Sometimes
the
entire toolbar just grays out. Usually backing out of the program and
restarting it fixes the problem . . . for a while. Other times it is
necessary to reboot the computer.

I suspect that this problem showed up after an update. From looking
around I think I'm not the only one having problem.

Can anyone tell me if anything is being done to repair the problem?

Email scanning should be turned off in any anti-virus. Also exclude
EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail
and
Outlook Express and should be uninstalled.