Hi. Got a weird problem.

A friend of mine and I are both using OE6 to communciate. When I send her an
email, it is received by her service. She can see it on webmail, but for some
strange reason, OE will not download it.

I checked her spam software (CA) and it seems to be fine. The message is not
going to her junk folder, and my address is in her approved list. Also, when
I REPLY to a message she sends to me, she is able to get that. It just seems
to be new messages I address to her from myself that don't get downloaded to
OE. She does seem to get all other messages. She even has other identities in
OE that I can send messages to without a problem.

Quite puzzled. Any ideas? Thanks in advance.

--- Gary

Any message rules? If not, make sure the address in the *approved* list does
not contain any errors.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"GTifeld" wrote in message
...
Hi. Got a weird problem.

A friend of mine and I are both using OE6 to communciate. When I send her
an
email, it is received by her service. She can see it on webmail, but for
some
strange reason, OE will not download it.

I checked her spam software (CA) and it seems to be fine. The message is
not
going to her junk folder, and my address is in her approved list. Also,
when
I REPLY to a message she sends to me, she is able to get that. It just
seems
to be new messages I address to her from myself that don't get downloaded
to
OE. She does seem to get all other messages. She even has other identities
in
OE that I can send messages to without a problem.

Quite puzzled. Any ideas? Thanks in advance.

--- Gary

Do you have more than one mail account in OE (Tools, Accounts, Mail)?

New messages use the default account, replies use the OE account that
downloaded the original message. If you do have more than one mail
account, compare the General Tab in them. The default account may have
something different for the e-mail address.

Another thing to check is if the two accounts use different signatures.
The signature for the default account may be triggering something at her
end.

For the difference to be in her OE, it would have to be in Tools,
Message Rules and either the mail rules or Blocked Sender List (which
would send the message to her Deleted Items on download).

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"GTifeld" wrote in message
...
Hi. Got a weird problem.

A friend of mine and I are both using OE6 to communciate. When I send
her an
email, it is received by her service. She can see it on webmail, but
for some
strange reason, OE will not download it.

I checked her spam software (CA) and it seems to be fine. The message
is not
going to her junk folder, and my address is in her approved list.
Also, when
I REPLY to a message she sends to me, she is able to get that. It just
seems
to be new messages I address to her from myself that don't get
downloaded to
OE. She does seem to get all other messages. She even has other
identities in
OE that I can send messages to without a problem.

Quite puzzled. Any ideas? Thanks in advance.

--- Gary

Hi Bruce,

Thank you for your response. Turns out it was one of the rules. I checked
that and there were a good couple of dozen rules enabled for that identity.
Although I didn't see anything specific that would have affected my messages,
I disabled them all and that solved the problem. As I said earlier, she's got
an anti-spam program working, so there's really no need for those rules. She
must have added them ages ago and forgot about them.

Thank you for your help.

Regards,

--- Gary

"Bruce Hagen" wrote:

Any message rules? If not, make sure the address in the *approved* list does
not contain any errors.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"GTifeld" wrote in message
...
Hi. Got a weird problem.

A friend of mine and I are both using OE6 to communciate. When I send her
an
email, it is received by her service. She can see it on webmail, but for
some
strange reason, OE will not download it.

I checked her spam software (CA) and it seems to be fine. The message is
not
going to her junk folder, and my address is in her approved list. Also,
when
I REPLY to a message she sends to me, she is able to get that. It just
seems
to be new messages I address to her from myself that don't get downloaded
to
OE. She does seem to get all other messages. She even has other identities
in
OE that I can send messages to without a problem.

Quite puzzled. Any ideas? Thanks in advance.

--- Gary

Hi Mike,

It did turn out to be a rule I didn't know about. I disabled the rules and
the problem disappeared. Thanks for your response.

Regards,

--- Gary

"Michael Santovec" wrote:

Do you have more than one mail account in OE (Tools, Accounts, Mail)?

New messages use the default account, replies use the OE account that
downloaded the original message. If you do have more than one mail
account, compare the General Tab in them. The default account may have
something different for the e-mail address.

Another thing to check is if the two accounts use different signatures.
The signature for the default account may be triggering something at her
end.

For the difference to be in her OE, it would have to be in Tools,
Message Rules and either the mail rules or Blocked Sender List (which
would send the message to her Deleted Items on download).

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"GTifeld" wrote in message
...
Hi. Got a weird problem.

A friend of mine and I are both using OE6 to communciate. When I send
her an
email, it is received by her service. She can see it on webmail, but
for some
strange reason, OE will not download it.

I checked her spam software (CA) and it seems to be fine. The message
is not
going to her junk folder, and my address is in her approved list.
Also, when
I REPLY to a message she sends to me, she is able to get that. It just
seems
to be new messages I address to her from myself that don't get
downloaded to
OE. She does seem to get all other messages. She even has other
identities in
OE that I can send messages to without a problem.

Quite puzzled. Any ideas? Thanks in advance.

--- Gary

You're welcome. Glad you got it sorted out.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"GTifeld" wrote in message
...
Hi Bruce,

Thank you for your response. Turns out it was one of the rules. I checked
that and there were a good couple of dozen rules enabled for that
identity.
Although I didn't see anything specific that would have affected my
messages,
I disabled them all and that solved the problem. As I said earlier, she's
got
an anti-spam program working, so there's really no need for those rules.
She
must have added them ages ago and forgot about them.

Thank you for your help.

Regards,

--- Gary

"Bruce Hagen" wrote:

Any message rules? If not, make sure the address in the *approved* list
does
not contain any errors.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"GTifeld" wrote in message
...
Hi. Got a weird problem.

A friend of mine and I are both using OE6 to communciate. When I send
her
an
email, it is received by her service. She can see it on webmail, but
for
some
strange reason, OE will not download it.

I checked her spam software (CA) and it seems to be fine. The message
is
not
going to her junk folder, and my address is in her approved list. Also,
when
I REPLY to a message she sends to me, she is able to get that. It just
seems
to be new messages I address to her from myself that don't get
downloaded
to
OE. She does seem to get all other messages. She even has other
identities
in
OE that I can send messages to without a problem.

Quite puzzled. Any ideas? Thanks in advance.

--- Gary

"GTifeld" wrote in message
...
Hi Bruce,

Thank you for your response. Turns out it was one of the rules. I checked
that and there were a good couple of dozen rules enabled for that
identity.
Although I didn't see anything specific that would have affected my
messages,
I disabled them all and that solved the problem. As I said earlier, she's
got
an anti-spam program working, so there's really no need for those rules.
She
must have added them ages ago and forgot about them.

Thank you for your help.

Regards,

--- Gary

"Bruce Hagen" wrote:

Any message rules? If not, make sure the address in the *approved* list
does
not contain any errors.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"GTifeld" wrote in message
...
Hi. Got a weird problem.

A friend of mine and I are both using OE6 to communciate. When I send
her
an
email, it is received by her service. She can see it on webmail, but
for
some
strange reason, OE will not download it.

I checked her spam software (CA) and it seems to be fine. The message
is
not
going to her junk folder, and my address is in her approved list. Also,
when
I REPLY to a message she sends to me, she is able to get that. It just
seems
to be new messages I address to her from myself that don't get
downloaded
to
OE. She does seem to get all other messages. She even has other
identities
in
OE that I can send messages to without a problem.

Quite puzzled. Any ideas? Thanks in advance.

--- Gary