I have a dial-up connection which s set up so that when I open outlook
express my dial-up window pops up. The the last little while that doesnt
happen. After opening OE no window pops-up. When clicking the send/reciave
button the entire app hangs up. Yesterday i discovered a some spyware/adware
infections which i have removed. I installed win xp sp2 and ms anti-spyware
and made sure there were no more infections. It seemed to be working fine
again but a couple hours later the same symptom reoccured. After a reboot
everything is fine again however after a couple of hours the same hang-up
reoccurs forcing a reboot. Could the spyware/adware have caused some sort of
damage and if so how can i reapir it?

1. Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, import messages from
the old Identity before deleting it (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

2. The problem may be due to "spyware" still on the machine.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


calwyn888 wrote:
I have a dial-up connection which s set up so that when I open outlook
express my dial-up window pops up. The the last little while that doesnt
happen. After opening OE no window pops-up. When clicking the
send/reciave button the entire app hangs up. Yesterday i discovered a
some spyware/adware infections which i have removed. I installed win xp
sp2 and ms anti-spyware and made sure there were no more infections. It
seemed to be working fine again but a couple hours later the same symptom
reoccured. After a reboot everything is fine again however after a
couple of hours the same hang-up reoccurs forcing a reboot. Could the
spyware/adware have caused some sort of damage and if so how can i reapir
it?

Thanks...Ill try it out and see what happens.

CB