Hullo - hope someone can help with this frustrating problem!

I've tried searching everywhere but can find no mention of it - There are
supposed to be THREE types of files supported by OE for Background Sounds in
emails, i.e. "Audio", "Midi" and "Real Media" (.ram etc), BUT when I click on
"Browse" to choose a sound file, ONLY the FIRST 2 TYPES are shown.

I just re-downloaded IE 6 with OE 6 to make sure everything was up-to-date.
Can anyone suggest what the problem is??

Thankyou!

Real audio files cannot be sent as a background sound in Outlook Express.
They must be uploaded to a website and streamed from it using the Active
Movie Control. And the major problem with using an .ra or .ram file is
that the recipient must have the Real Player installed on their computer and
many people refuse to install such an intrusive program.

You'll get help with streaming music files (wma, asf, ra, etc.) in one of
the stationery newsgroups.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Meadow" wrote in message
...
Hullo - hope someone can help with this frustrating problem!

I've tried searching everywhere but can find no mention of it - There are
supposed to be THREE types of files supported by OE for Background Sounds
in
emails, i.e. "Audio", "Midi" and "Real Media" (.ram etc), BUT when I click
on
"Browse" to choose a sound file, ONLY the FIRST 2 TYPES are shown.

I just re-downloaded IE 6 with OE 6 to make sure everything was
up-to-date.
Can anyone suggest what the problem is??

Thankyou!

Thankyou for this - but why does it say on this Microsoft support webpage
(http://support.microsoft.com/?kbid=261720) that Real Media files ARE
included??

Quote: "The following table lists the file formats that Outlook Express
supports for background sound.

Audio files .wav, .snd, .au, .aif, .aifc, .aiff
MIDI files .mid, .rmi
Real Media files .ra, .rm, .ram, .rmm "

Can't understand this!!
Meadow


"Jim Pickering" wrote:

Real audio files cannot be sent as a background sound in Outlook Express.
They must be uploaded to a website and streamed from it using the Active
Movie Control. And the major problem with using an .ra or .ram file is
that the recipient must have the Real Player installed on their computer and
many people refuse to install such an intrusive program.

You'll get help with streaming music files (wma, asf, ra, etc.) in one of
the stationery newsgroups.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Meadow" wrote in message
...
Hullo - hope someone can help with this frustrating problem!

I've tried searching everywhere but can find no mention of it - There are
supposed to be THREE types of files supported by OE for Background Sounds
in
emails, i.e. "Audio", "Midi" and "Real Media" (.ram etc), BUT when I click
on
"Browse" to choose a sound file, ONLY the FIRST 2 TYPES are shown.

I just re-downloaded IE 6 with OE 6 to make sure everything was
up-to-date.
Can anyone suggest what the problem is??

Thankyou!

That information is sadly outdated and no longer applicable. It may get
changed in the future, but there are many other priorities for the
development team to be taking right now.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6



"Meadow" wrote in message
...
Thankyou for this - but why does it say on this Microsoft support webpage
(http://support.microsoft.com/?kbid=261720) that Real Media files ARE
included??

Quote: "The following table lists the file formats that Outlook Express
supports for background sound.

Audio files .wav, .snd, .au, .aif, .aifc, .aiff
MIDI files .mid, .rmi
Real Media files .ra, .rm, .ram, .rmm "

Can't understand this!!
Meadow


"Jim Pickering" wrote:

Real audio files cannot be sent as a background sound in Outlook Express.
They must be uploaded to a website and streamed from it using the Active
Movie Control. And the major problem with using an .ra or .ram file is
that the recipient must have the Real Player installed on their computer
and
many people refuse to install such an intrusive program.

You'll get help with streaming music files (wma, asf, ra, etc.) in one of
the stationery newsgroups.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Meadow" wrote in message
...
Hullo - hope someone can help with this frustrating problem!

I've tried searching everywhere but can find no mention of it - There
are
supposed to be THREE types of files supported by OE for Background
Sounds
in
emails, i.e. "Audio", "Midi" and "Real Media" (.ram etc), BUT when I
click
on
"Browse" to choose a sound file, ONLY the FIRST 2 TYPES are shown.

I just re-downloaded IE 6 with OE 6 to make sure everything was
up-to-date.
Can anyone suggest what the problem is??

Thankyou!

Thanks to everyone for the replies - does that mean About.com is out of date
as well - they have the same info on this webpage:
http://email.about.com/cs/oetipstricks/qt/et051803.htm

"Jim Pickering" wrote:

That information is sadly outdated and no longer applicable. It may get
changed in the future, but there are many other priorities for the
development team to be taking right now.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6



"Meadow" wrote in message
...
Thankyou for this - but why does it say on this Microsoft support webpage
(http://support.microsoft.com/?kbid=261720) that Real Media files ARE
included??

Quote: "The following table lists the file formats that Outlook Express
supports for background sound.

Audio files .wav, .snd, .au, .aif, .aifc, .aiff
MIDI files .mid, .rmi
Real Media files .ra, .rm, .ram, .rmm "

Can't understand this!!
Meadow


"Jim Pickering" wrote:

Real audio files cannot be sent as a background sound in Outlook Express.
They must be uploaded to a website and streamed from it using the Active
Movie Control. And the major problem with using an .ra or .ram file is
that the recipient must have the Real Player installed on their computer
and
many people refuse to install such an intrusive program.

You'll get help with streaming music files (wma, asf, ra, etc.) in one of
the stationery newsgroups.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Meadow" wrote in message
...
Hullo - hope someone can help with this frustrating problem!

I've tried searching everywhere but can find no mention of it - There
are
supposed to be THREE types of files supported by OE for Background
Sounds
in
emails, i.e. "Audio", "Midi" and "Real Media" (.ram etc), BUT when I
click
on
"Browse" to choose a sound file, ONLY the FIRST 2 TYPES are shown.

I just re-downloaded IE 6 with OE 6 to make sure everything was
up-to-date.
Can anyone suggest what the problem is??

Thankyou!

I suspect that they copied the information from the Microsoft article.

I played around a little with this today. I managed to get an RM file
specified, but it wouldn't play. Replacing it with a WAV file worked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Meadow" wrote in message
...
Thanks to everyone for the replies - does that mean About.com is out
of date
as well - they have the same info on this webpage:
http://email.about.com/cs/oetipstricks/qt/et051803.htm

"Jim Pickering" wrote:

That information is sadly outdated and no longer applicable. It may
get
changed in the future, but there are many other priorities for the
development team to be taking right now.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6



"Meadow" wrote in message
...
Thankyou for this - but why does it say on this Microsoft support
webpage
(http://support.microsoft.com/?kbid=261720) that Real Media files
ARE
included??

Quote: "The following table lists the file formats that Outlook
Express
supports for background sound.

Audio files .wav, .snd, .au, .aif, .aifc, .aiff
MIDI files .mid, .rmi
Real Media files .ra, .rm, .ram, .rmm "

Can't understand this!!
Meadow


"Jim Pickering" wrote:

Real audio files cannot be sent as a background sound in Outlook
Express.
They must be uploaded to a website and streamed from it using the
Active
Movie Control. And the major problem with using an .ra or .ram
file is
that the recipient must have the Real Player installed on their
computer
and
many people refuse to install such an intrusive program.

You'll get help with streaming music files (wma, asf, ra, etc.) in
one of
the stationery newsgroups.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped.
Thanks.


"Meadow" wrote in message
...
Hullo - hope someone can help with this frustrating problem!

I've tried searching everywhere but can find no mention of it -
There
are
supposed to be THREE types of files supported by OE for
Background
Sounds
in
emails, i.e. "Audio", "Midi" and "Real Media" (.ram etc), BUT
when I
click
on
"Browse" to choose a sound file, ONLY the FIRST 2 TYPES are
shown.

I just re-downloaded IE 6 with OE 6 to make sure everything was
up-to-date.
Can anyone suggest what the problem is??

Thankyou!