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#1
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[X-post to OE6 newsgroup. The following was also posted in a reply to another
post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it here too so that it might be easier to find in the hierarchy of this thread.] With over 200 posts in this thread (including ones with edited subjects), yes, it's become difficult to keep track of everything. = About Compacting, Email Scanning, and the Message Store Any/all of following can corrupt the the message store (http://www.insideoe.com/files/store.htm#storemain) and lead to "Message [or Folder] cannot be displayed/Out of memory/Low disk space" errors: 1. Using the default folders Inbox, Sent Items, and Deleted Items to archive vast amounts of messages; 2. Not doing a manual compact (http://www.insideoe.com/files/maintain.htm#compact) frequently; 3. Enabling email scanning (outbound and inbound) by the installed anti-virus application. 4a. Being a packrat and archiving so many messages that the size of your message store approaches or exceeds 1GB. 4b. Being a packrat and archiving so many messages in a local folder that the folder's DBX file grows excessively large. Mo http://www.microsoft.com/windows/IE/...orruption.mspx ***If any of the above apply to you, you're not necessarily suffering from The OE Problem being discussed in this thread! See the caveats at the end of this message.*** = About McAfee applications and the Plain Text Option in Outlook Express 1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on for Internet Explorer; as a component of a McAfee suite (e.g., McAfee Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus, which is *also* included in McAfee Total Protection. McAfee Software Comparison Chart http://us.mcafee.com/root/product.as...tid=comparison Note that only Site Advisor Plus (http://us.mcafee.com/root/package.asp?pkgid=284) features *direct interaction* with the default Mail Client (e.g., OE): "Adds link safety checking to e-mail and instant messages, so you know which links are safe." 2. A fully updated version of OE running in WinXP SP2 includes the option Tools Options Read Read all messages in plain text. I've very briefly tested with this option enabled *and* Site Advisor free enabled: It's been 20+ hours now and I haven't yet encountered The OE Problem. = Conclusions as of 20 Nov-07 1. Some suffering from The OE Problem have found that uninstalling Site Advisor resolves the problem, at least temporarily. 2. Some suffering from The OE Problem have found that enabling the "Read all messages in plain text" option *and* leaving Site Advisor enabled resolves the problem, at least temporarily. 3. It's *very* important to note that not everyone suffering from The OE Problem has Site Advisor or any other McAfee application installed! It's also important (or at least interesting) to note that no thread in McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com & http://forums.mcafeehelp.com/forumdisplay.php?f=194 4. At this point and IMHO, not enough testing has been done yet to conclude that having Site Advisor installed and/or having "Read all messages in plain text" /disabled/ is *the* cause of The OE Problem. Conclusive testing would entail: (a) reinstalling Site Advisor and/or disabling "Read all messages in plain text" which should reproduce The OE Problem and then (b) uninstalling Site Advisor and/or enabling "Read all messages in plain text" and confirming that doing so resolves The OE Problem. =============================================== General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 -- ~Robear Dyer (PA Bear); posting via web-interface MS MVP-Windows (IE/OE, Security, Shell/User) AH VSOP & Admin; DTSL-ORG "Gary Brandenburg" wrote: | Outlook Express encountered an unexpected problem while displaying this | message. Check your computer for low memory or low disk space and try again. Sorry-Was going to wait to send this (send later) but it disappeared from my Outbox. Anyway,this is what I see after I've been perusing the newsgroups a while. This just started occurring the last week or so & whenever it's about to happen,the virtual memory for Outlook Express,according to Process Explorer,is approaching 2,000,000k. I removed some old entries that I had been saving in Drafts & compact all folders regularly,but still no joy. I know it can't be lack of memory since I have a gig of physical ram on this machine(XP Home). I'm not sure,but I think it started around the time I updated MSN Messenger to 8.5 & it asked during installation if I wanted it to handle my default email ,which I thought it meant Hotmail. While installing,the download proceeded to remove the OE icon from my desktop & replaced it with 1 for Windows Mail. I interrupted the install when the setup wizard for mail started & when I did,the OE icon reappeared,along with an error message about the interruption of the setup. I used to be able to spend hours on the newsgroups,with no problems & now I have to close OE & reopen it to be able to continue,till I approach the 2,000,000k mark. Please help me with this as I have learned so much from these newsgroups (XP General,mostly) but am quite new here in the OE group,& have not found anything that relates to my dilemma. |
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Robear Dyer wrote:
snip 3. It's *very* important to note that not everyone suffering from The OE Problem has Site Advisor or any other McAfee application installed! Found one but it's not in the Site Advisor-specific forum: http://community.mcafee.com/showthread.php?t=214027 (Thanks, Carol) -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ |
#3
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![]() "PA Bear, MS MVP" wrote in message ... [X-post to OE6 newsgroup. The following was also posted in a reply to another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it here too so that it might be easier to find in the hierarchy of this thread.] With over 200 posts in this thread (including ones with edited subjects), yes, it's become difficult to keep track of everything. = About Compacting, Email Scanning, and the Message Store Any/all of following can corrupt the the message store (http://www.insideoe.com/files/store.htm#storemain) and lead to "Message [or Folder] cannot be displayed/Out of memory/Low disk space" errors: 1. Using the default folders Inbox, Sent Items, and Deleted Items to archive vast amounts of messages; 2. Not doing a manual compact (http://www.insideoe.com/files/maintain.htm#compact) frequently; 3. Enabling email scanning (outbound and inbound) by the installed anti-virus application. 4a. Being a packrat and archiving so many messages that the size of your message store approaches or exceeds 1GB. 4b. Being a packrat and archiving so many messages in a local folder that the folder's DBX file grows excessively large. Mo http://www.microsoft.com/windows/IE/...orruption.mspx ***If any of the above apply to you, you're not necessarily suffering from The OE Problem being discussed in this thread! See the caveats at the end of this message.*** = About McAfee applications and the Plain Text Option in Outlook Express 1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on for Internet Explorer; as a component of a McAfee suite (e.g., McAfee Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus, which is *also* included in McAfee Total Protection. McAfee Software Comparison Chart http://us.mcafee.com/root/product.as...tid=comparison Note that only Site Advisor Plus (http://us.mcafee.com/root/package.asp?pkgid=284) features *direct interaction* with the default Mail Client (e.g., OE): "Adds link safety checking to e-mail and instant messages, so you know which links are safe." 2. A fully updated version of OE running in WinXP SP2 includes the option Tools Options Read Read all messages in plain text. I've very briefly tested with this option enabled *and* Site Advisor free enabled: It's been 20+ hours now and I haven't yet encountered The OE Problem. = Conclusions as of 20 Nov-07 1. Some suffering from The OE Problem have found that uninstalling Site Advisor resolves the problem, at least temporarily. 2. Some suffering from The OE Problem have found that enabling the "Read all messages in plain text" option *and* leaving Site Advisor enabled resolves the problem, at least temporarily. 3. It's *very* important to note that not everyone suffering from The OE Problem has Site Advisor or any other McAfee application installed! It's also important (or at least interesting) to note that no thread in McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com & http://forums.mcafeehelp.com/forumdisplay.php?f=194 4. At this point and IMHO, not enough testing has been done yet to conclude that having Site Advisor installed and/or having "Read all messages in plain text" /disabled/ is *the* cause of The OE Problem. Conclusive testing would entail: (a) reinstalling Site Advisor and/or disabling "Read all messages in plain text" which should reproduce The OE Problem and then (b) uninstalling Site Advisor and/or enabling "Read all messages in plain text" and confirming that doing so resolves The OE Problem. =============================================== General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 -- ~Robear Dyer (PA Bear); posting via web-interface MS MVP-Windows (IE/OE, Security, Shell/User) AH VSOP & Admin; DTSL-ORG "Gary Brandenburg" wrote: | Outlook Express encountered an unexpected problem while displaying this | message. Check your computer for low memory or low disk space and try again. Sorry-Was going to wait to send this (send later) but it disappeared from my Outbox. Anyway,this is what I see after I've been perusing the newsgroups a while. This just started occurring the last week or so & whenever it's about to happen,the virtual memory for Outlook Express,according to Process Explorer,is approaching 2,000,000k. I removed some old entries that I had been saving in Drafts & compact all folders regularly,but still no joy. I know it can't be lack of memory since I have a gig of physical ram on this machine(XP Home). I'm not sure,but I think it started around the time I updated MSN Messenger to 8.5 & it asked during installation if I wanted it to handle my default email ,which I thought it meant Hotmail. While installing,the download proceeded to remove the OE icon from my desktop & replaced it with 1 for Windows Mail. I interrupted the install when the setup wizard for mail started & when I did,the OE icon reappeared,along with an error message about the interruption of the setup. I used to be able to spend hours on the newsgroups,with no problems & now I have to close OE & reopen it to be able to continue,till I approach the 2,000,000k mark. Please help me with this as I have learned so much from these newsgroups (XP General,mostly) but am quite new here in the OE group,& have not found anything that relates to my dilemma. |
#4
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![]() "PA Bear" wrote in message ... Robear Dyer wrote: snip 3. It's *very* important to note that not everyone suffering from The OE Problem has Site Advisor or any other McAfee application installed! Found one but it's not in the Site Advisor-specific forum: http://community.mcafee.com/showthread.php?t=214027 (Thanks, Carol) -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ |
#5
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Update: I ran with Site Advisor (free) installed and "Read all messages in
plain text" enabled for well over 5 days. While I did not encounter the *specific* OE Problem being discussed in this thread, I did encounter a similar problem caused by a well-known "memory leak" in OE/WinXP SP2 associated with GDI Objects and having "Read all messages in plain text" enabled. [KB319740 does /not/ fix this leak. The OE team told us years ago that it will not be fixed.] I have since uninstalled Site Advisor (free), disbled "Read all messages in plain text", and have not encountered The OE Problem to date. I would strongly recommend those who choose to uninstall Site Advisor to download/run the McAfee Consumer Products Removal tool available afterward: http://service.mcafee.com/FAQDocumen... type=TS&ia=1 The log created by the tool will show files, folders and Registry keys that had not been removed by uninstalling Site Advisor via Add/Remove Programs but were removed by the tool. Reboot after running the removal tool. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ PA Bear, MS MVP wrote: [X-post to OE6 newsgroup. The following was also posted in a reply to another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it here too so that it might be easier to find in the hierarchy of this thread.] With over 200 posts in this thread (including ones with edited subjects), yes, it's become difficult to keep track of everything. = About Compacting, Email Scanning, and the Message Store Any/all of following can corrupt the the message store (http://www.insideoe.com/files/store.htm#storemain) and lead to "Message [or Folder] cannot be displayed/Out of memory/Low disk space" errors: 1. Using the default folders Inbox, Sent Items, and Deleted Items to archive vast amounts of messages; 2. Not doing a manual compact (http://www.insideoe.com/files/maintain.htm#compact) frequently; 3. Enabling email scanning (outbound and inbound) by the installed anti-virus application. 4a. Being a packrat and archiving so many messages that the size of your message store approaches or exceeds 1GB. 4b. Being a packrat and archiving so many messages in a local folder that the folder's DBX file grows excessively large. Mo http://www.microsoft.com/windows/IE/...orruption.mspx ***If any of the above apply to you, you're not necessarily suffering from The OE Problem being discussed in this thread! See the caveats at the end of this message.*** = About McAfee applications and the Plain Text Option in Outlook Express 1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on for Internet Explorer; as a component of a McAfee suite (e.g., McAfee Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus, which is *also* included in McAfee Total Protection. McAfee Software Comparison Chart http://us.mcafee.com/root/product.as...tid=comparison Note that only Site Advisor Plus (http://us.mcafee.com/root/package.asp?pkgid=284) features *direct interaction* with the default Mail Client (e.g., OE): "Adds link safety checking to e-mail and instant messages, so you know which links are safe." 2. A fully updated version of OE running in WinXP SP2 includes the option Tools Options Read Read all messages in plain text. I've very briefly tested with this option enabled *and* Site Advisor free enabled: It's been 20+ hours now and I haven't yet encountered The OE Problem. = Conclusions as of 20 Nov-07 1. Some suffering from The OE Problem have found that uninstalling Site Advisor resolves the problem, at least temporarily. 2. Some suffering from The OE Problem have found that enabling the "Read all messages in plain text" option *and* leaving Site Advisor enabled resolves the problem, at least temporarily. 3. It's *very* important to note that not everyone suffering from The OE Problem has Site Advisor or any other McAfee application installed! It's also important (or at least interesting) to note that no thread in McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com & http://forums.mcafeehelp.com/forumdisplay.php?f=194 4. At this point and IMHO, not enough testing has been done yet to conclude that having Site Advisor installed and/or having "Read all messages in plain text" /disabled/ is *the* cause of The OE Problem. Conclusive testing would entail: (a) reinstalling Site Advisor and/or disabling "Read all messages in plain text" which should reproduce The OE Problem and then (b) uninstalling Site Advisor and/or enabling "Read all messages in plain text" and confirming that doing so resolves The OE Problem. =============================================== General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 "Gary Brandenburg" wrote: Outlook Express encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again. Sorry-Was going to wait to send this (send later) but it disappeared from my Outbox. Anyway,this is what I see after I've been perusing the newsgroups a while. This just started occurring the last week or so & whenever it's about to happen,the virtual memory for Outlook Express,according to Process Explorer,is approaching 2,000,000k. I removed some old entries that I had been saving in Drafts & compact all folders regularly,but still no joy. I know it can't be lack of memory since I have a gig of physical ram on this machine(XP Home). I'm not sure,but I think it started around the time I updated MSN Messenger to 8.5 & it asked during installation if I wanted it to handle my default email ,which I thought it meant Hotmail. While installing,the download proceeded to remove the OE icon from my desktop & replaced it with 1 for Windows Mail. I interrupted the install when the setup wizard for mail started & when I did,the OE icon reappeared,along with an error message about the interruption of the setup. I used to be able to spend hours on the newsgroups,with no problems & now I have to close OE & reopen it to be able to continue,till I approach the 2,000,000k mark. Please help me with this as I have learned so much from these newsgroups (XP General,mostly) but am quite new here in the OE group,& have not found anything that relates to my dilemma. |
#6
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PA Bear-
I had my hopes up & was contemplating trying that method ,eventually, since I almost felt as though I had abandoned you by going the other route.(which I hadn't) After reading the initial post by sj2d2 on the 19th, I could not wait to remove SA & to rid myself of this problem, hopefully, once & for all. I've really started getting used to OE running like it should & while at my folks house last night, & I was showing my dad the recent developments within my thread, I had to close/reopen OE a few times.Man, I have not missed those times! Since they don't really use OE, except when I'm there perusing the NGs, I'm leaving SA on their machine. I've been watching the thread, (along with a dozen or so others): Where do I look now? which was started by Len B on 11/20/2007 @ 5:09PM & noticed his post & your reply, from earlier today, that stated the error had returned with him. Mighty clever of you to include the link to the removal tool, which I wish that I had thought to use when I did my uninstall. Somehow, I figured that one would use the removal tool when uninstalling their security suite or ant-virus, & it never even crossed my mind that it could be used for removing SA too. Thank you posting back with the latest. ~Gary "PA Bear" wrote in message ... Update: I ran with Site Advisor (free) installed and "Read all messages in plain text" enabled for well over 5 days. While I did not encounter the *specific* OE Problem being discussed in this thread, I did encounter a similar problem caused by a well-known "memory leak" in OE/WinXP SP2 associated with GDI Objects and having "Read all messages in plain text" enabled. [KB319740 does /not/ fix this leak. The OE team told us years ago that it will not be fixed.] I have since uninstalled Site Advisor (free), disbled "Read all messages in plain text", and have not encountered The OE Problem to date. I would strongly recommend those who choose to uninstall Site Advisor to download/run the McAfee Consumer Products Removal tool available afterward: http://service.mcafee.com/FAQDocumen... type=TS&ia=1 The log created by the tool will show files, folders and Registry keys that had not been removed by uninstalling Site Advisor via Add/Remove Programs but were removed by the tool. Reboot after running the removal tool. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ PA Bear, MS MVP wrote: [X-post to OE6 newsgroup. The following was also posted in a reply to another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it here too so that it might be easier to find in the hierarchy of this thread.] With over 200 posts in this thread (including ones with edited subjects), yes, it's become difficult to keep track of everything. = About Compacting, Email Scanning, and the Message Store Any/all of following can corrupt the the message store (http://www.insideoe.com/files/store.htm#storemain) and lead to "Message [or Folder] cannot be displayed/Out of memory/Low disk space" errors: 1. Using the default folders Inbox, Sent Items, and Deleted Items to archive vast amounts of messages; 2. Not doing a manual compact (http://www.insideoe.com/files/maintain.htm#compact) frequently; 3. Enabling email scanning (outbound and inbound) by the installed anti-virus application. 4a. Being a packrat and archiving so many messages that the size of your message store approaches or exceeds 1GB. 4b. Being a packrat and archiving so many messages in a local folder that the folder's DBX file grows excessively large. Mo http://www.microsoft.com/windows/IE/...orruption.mspx ***If any of the above apply to you, you're not necessarily suffering from The OE Problem being discussed in this thread! See the caveats at the end of this message.*** = About McAfee applications and the Plain Text Option in Outlook Express 1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on for Internet Explorer; as a component of a McAfee suite (e.g., McAfee Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus, which is *also* included in McAfee Total Protection. McAfee Software Comparison Chart http://us.mcafee.com/root/product.as...tid=comparison Note that only Site Advisor Plus (http://us.mcafee.com/root/package.asp?pkgid=284) features *direct interaction* with the default Mail Client (e.g., OE): "Adds link safety checking to e-mail and instant messages, so you know which links are safe." 2. A fully updated version of OE running in WinXP SP2 includes the option Tools Options Read Read all messages in plain text. I've very briefly tested with this option enabled *and* Site Advisor free enabled: It's been 20+ hours now and I haven't yet encountered The OE Problem. = Conclusions as of 20 Nov-07 1. Some suffering from The OE Problem have found that uninstalling Site Advisor resolves the problem, at least temporarily. 2. Some suffering from The OE Problem have found that enabling the "Read all messages in plain text" option *and* leaving Site Advisor enabled resolves the problem, at least temporarily. 3. It's *very* important to note that not everyone suffering from The OE Problem has Site Advisor or any other McAfee application installed! It's also important (or at least interesting) to note that no thread in McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com & http://forums.mcafeehelp.com/forumdisplay.php?f=194 4. At this point and IMHO, not enough testing has been done yet to conclude that having Site Advisor installed and/or having "Read all messages in plain text" /disabled/ is *the* cause of The OE Problem. Conclusive testing would entail: (a) reinstalling Site Advisor and/or disabling "Read all messages in plain text" which should reproduce The OE Problem and then (b) uninstalling Site Advisor and/or enabling "Read all messages in plain text" and confirming that doing so resolves The OE Problem. =============================================== General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 "Gary Brandenburg" wrote: Outlook Express encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again. Sorry-Was going to wait to send this (send later) but it disappeared from my Outbox. Anyway,this is what I see after I've been perusing the newsgroups a while. This just started occurring the last week or so & whenever it's about to happen,the virtual memory for Outlook Express,according to Process Explorer,is approaching 2,000,000k. I removed some old entries that I had been saving in Drafts & compact all folders regularly,but still no joy. I know it can't be lack of memory since I have a gig of physical ram on this machine(XP Home). I'm not sure,but I think it started around the time I updated MSN Messenger to 8.5 & it asked during installation if I wanted it to handle my default email ,which I thought it meant Hotmail. While installing,the download proceeded to remove the OE icon from my desktop & replaced it with 1 for Windows Mail. I interrupted the install when the setup wizard for mail started & when I did,the OE icon reappeared,along with an error message about the interruption of the setup. I used to be able to spend hours on the newsgroups,with no problems & now I have to close OE & reopen it to be able to continue,till I approach the 2,000,000k mark. Please help me with this as I have learned so much from these newsgroups (XP General,mostly) but am quite new here in the OE group,& have not found anything that relates to my dilemma. |
#7
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Thanks PA Bear... I've been hoping that the solution would be found..
I'll give it a go tomorrow. Sandy "PA Bear" wrote in message ... Update: I ran with Site Advisor (free) installed and "Read all messages in plain text" enabled for well over 5 days. While I did not encounter the *specific* OE Problem being discussed in this thread, I did encounter a similar problem caused by a well-known "memory leak" in OE/WinXP SP2 associated with GDI Objects and having "Read all messages in plain text" enabled. [KB319740 does /not/ fix this leak. The OE team told us years ago that it will not be fixed.] I have since uninstalled Site Advisor (free), disbled "Read all messages in plain text", and have not encountered The OE Problem to date. I would strongly recommend those who choose to uninstall Site Advisor to download/run the McAfee Consumer Products Removal tool available afterward: http://service.mcafee.com/FAQDocumen... type=TS&ia=1 The log created by the tool will show files, folders and Registry keys that had not been removed by uninstalling Site Advisor via Add/Remove Programs but were removed by the tool. Reboot after running the removal tool. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ PA Bear, MS MVP wrote: [X-post to OE6 newsgroup. The following was also posted in a reply to another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it here too so that it might be easier to find in the hierarchy of this thread.] With over 200 posts in this thread (including ones with edited subjects), yes, it's become difficult to keep track of everything. = About Compacting, Email Scanning, and the Message Store Any/all of following can corrupt the the message store (http://www.insideoe.com/files/store.htm#storemain) and lead to "Message [or Folder] cannot be displayed/Out of memory/Low disk space" errors: 1. Using the default folders Inbox, Sent Items, and Deleted Items to archive vast amounts of messages; 2. Not doing a manual compact (http://www.insideoe.com/files/maintain.htm#compact) frequently; 3. Enabling email scanning (outbound and inbound) by the installed anti-virus application. 4a. Being a packrat and archiving so many messages that the size of your message store approaches or exceeds 1GB. 4b. Being a packrat and archiving so many messages in a local folder that the folder's DBX file grows excessively large. Mo http://www.microsoft.com/windows/IE/...orruption.mspx ***If any of the above apply to you, you're not necessarily suffering from The OE Problem being discussed in this thread! See the caveats at the end of this message.*** = About McAfee applications and the Plain Text Option in Outlook Express 1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on for Internet Explorer; as a component of a McAfee suite (e.g., McAfee Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus, which is *also* included in McAfee Total Protection. McAfee Software Comparison Chart http://us.mcafee.com/root/product.as...tid=comparison Note that only Site Advisor Plus (http://us.mcafee.com/root/package.asp?pkgid=284) features *direct interaction* with the default Mail Client (e.g., OE): "Adds link safety checking to e-mail and instant messages, so you know which links are safe." 2. A fully updated version of OE running in WinXP SP2 includes the option Tools Options Read Read all messages in plain text. I've very briefly tested with this option enabled *and* Site Advisor free enabled: It's been 20+ hours now and I haven't yet encountered The OE Problem. = Conclusions as of 20 Nov-07 1. Some suffering from The OE Problem have found that uninstalling Site Advisor resolves the problem, at least temporarily. 2. Some suffering from The OE Problem have found that enabling the "Read all messages in plain text" option *and* leaving Site Advisor enabled resolves the problem, at least temporarily. 3. It's *very* important to note that not everyone suffering from The OE Problem has Site Advisor or any other McAfee application installed! It's also important (or at least interesting) to note that no thread in McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com & http://forums.mcafeehelp.com/forumdisplay.php?f=194 4. At this point and IMHO, not enough testing has been done yet to conclude that having Site Advisor installed and/or having "Read all messages in plain text" /disabled/ is *the* cause of The OE Problem. Conclusive testing would entail: (a) reinstalling Site Advisor and/or disabling "Read all messages in plain text" which should reproduce The OE Problem and then (b) uninstalling Site Advisor and/or enabling "Read all messages in plain text" and confirming that doing so resolves The OE Problem. =============================================== General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 "Gary Brandenburg" wrote: Outlook Express encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again. Sorry-Was going to wait to send this (send later) but it disappeared from my Outbox. Anyway,this is what I see after I've been perusing the newsgroups a while. This just started occurring the last week or so & whenever it's about to happen,the virtual memory for Outlook Express,according to Process Explorer,is approaching 2,000,000k. I removed some old entries that I had been saving in Drafts & compact all folders regularly,but still no joy. I know it can't be lack of memory since I have a gig of physical ram on this machine(XP Home). I'm not sure,but I think it started around the time I updated MSN Messenger to 8.5 & it asked during installation if I wanted it to handle my default email ,which I thought it meant Hotmail. While installing,the download proceeded to remove the OE icon from my desktop & replaced it with 1 for Windows Mail. I interrupted the install when the setup wizard for mail started & when I did,the OE icon reappeared,along with an error message about the interruption of the setup. I used to be able to spend hours on the newsgroups,with no problems & now I have to close OE & reopen it to be able to continue,till I approach the 2,000,000k mark. Please help me with this as I have learned so much from these newsgroups (XP General,mostly) but am quite new here in the OE group,& have not found anything that relates to my dilemma. |
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Thought I would add I have done much the same. It took some kicking
and screaming on my part, but I've had Site Advisor uninstalled long enough to feel it was causing issues with OE. It was quite surprising to see all which was left after uninstalling it through Add/Remove *and* also after using a number clean-up tools. I didn't think there was file left until I saw the log generated by McAfee's tool! I would once again like to thank PA Bear for all the help he's provided over these months. I sure have learned a lot of lessons along the way! On Nov 25, 8:03 pm, "PA Bear" wrote: Update: I ran with Site Advisor (free) installed and "Read all messages in plain text" enabled for well over 5 days. While I did not encounter the *specific* OE Problem being discussed in this thread, I did encounter a similar problem caused by a well-known "memory leak" in OE/WinXP SP2 associated with GDI Objects and having "Read all messages in plain text" enabled. [KB319740 does /not/ fix this leak. The OE team told us years ago that it will not be fixed.] I have since uninstalled Site Advisor (free), disbled "Read all messages in plain text", and have not encountered The OE Problem to date. I would strongly recommend those who choose to uninstall Site Advisor to download/run the McAfee Consumer Products Removal tool available afterward:http://service.mcafee.com/FAQDocumen...=4105&partner=... The log created by the tool will show files, folders and Registry keys that had not been removed by uninstalling Site Advisor via Add/Remove Programs but were removed by the tool. Reboot after running the removal tool. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Adminhttp://aumha.net DTS-L.ORGhttp://66.39.69.143/ PA Bear, MS MVP wrote: [X-post to OE6 newsgroup. The following was also posted in a reply to another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it here too so that it might be easier to find in the hierarchy of this thread.] With over 200 posts in this thread (including ones with edited subjects), yes, it's become difficult to keep track of everything. = About Compacting, Email Scanning, and the Message Store Any/all of following can corrupt the the message store (http://www.insideoe.com/files/store.htm#storemain) and lead to "Message [or Folder] cannot be displayed/Out of memory/Low disk space" errors: 1. Using the default folders Inbox, Sent Items, and Deleted Items to archive vast amounts of messages; 2. Not doing a manual compact (http://www.insideoe.com/files/maintain.htm#compact) frequently; 3. Enabling email scanning (outbound and inbound) by the installed anti-virus application. 4a. Being a packrat and archiving so many messages that the size of your message store approaches or exceeds 1GB. 4b. Being a packrat and archiving so many messages in a local folder that the folder's DBX file grows excessively large. Mo http://www.microsoft.com/windows/IE/...filecorruption.... ***If any of the above apply to you, you're not necessarily suffering from The OE Problem being discussed in this thread! See the caveats at the end of this message.*** = About McAfee applications and the Plain Text Option in Outlook Express 1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on for Internet Explorer; as a component of a McAfee suite (e.g., McAfee Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus, which is *also* included in McAfee Total Protection. McAfee Software Comparison Chart http://us.mcafee.com/root/product.as...tid=comparison Note that only Site Advisor Plus (http://us.mcafee.com/root/package.asp?pkgid=284) features *direct interaction* with the default Mail Client (e.g., OE): "Adds link safety checking to e-mail and instant messages, so you know which links are safe." 2. A fully updated version of OE running in WinXP SP2 includes the option Tools Options Read Read all messages in plain text. I've very briefly tested with this option enabled *and* Site Advisor free enabled: It's been 20+ hours now and I haven't yet encountered The OE Problem. = Conclusions as of 20 Nov-07 1. Some suffering from The OE Problem have found that uninstalling Site Advisor resolves the problem, at least temporarily. 2. Some suffering from The OE Problem have found that enabling the "Read all messages in plain text" option *and* leaving Site Advisor enabled resolves the problem, at least temporarily. 3. It's *very* important to note that not everyone suffering from The OE Problem has Site Advisor or any other McAfee application installed! It's also important (or at least interesting) to note that no thread in McAfee Help Forums mentions The OE Problem:http://forums.mcafeehelp.com& http://forums.mcafeehelp.com/forumdisplay.php?f=194 4. At this point and IMHO, not enough testing has been done yet to conclude that having Site Advisor installed and/or having "Read all messages in plain text" /disabled/ is *the* cause of The OE Problem. Conclusive testing would entail: (a) reinstalling Site Advisor and/or disabling "Read all messages in plain text" which should reproduce The OE Problem and then (b) uninstalling Site Advisor and/or enabling "Read all messages in plain text" and confirming that doing so resolves The OE Problem. =============================================== General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 "Gary Brandenburg" wrote: Outlook Express encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again. Sorry-Was going to wait to send this (send later) but it disappeared from my Outbox. Anyway,this is what I see after I've been perusing the newsgroups a while. This just started occurring the last week or so & whenever it's about to happen,the virtual memory for Outlook Express,according to Process Explorer,is approaching 2,000,000k. I removed some old entries that I had been saving in Drafts & compact all folders regularly,but still no joy. I know it can't be lack of memory since I have a gig of physical ram on this machine(XP Home). I'm not sure,but I think it started around the time I updated MSN Messenger to 8.5 & it asked during installation if I wanted it to handle my default email ,which I thought it meant Hotmail. While installing,the download proceeded to remove the OE icon from my desktop & replaced it with 1 for Windows Mail. I interrupted the install when the setup wizard for mail started & when I did,the OE icon reappeared,along with an error message about the interruption of the setup. I used to be able to spend hours on the newsgroups,with no problems & now I have to close OE & reopen it to be able to continue,till I approach the 2,000,000k mark. Please help me with this as I have learned so much from these newsgroups (XP General,mostly) but am quite new here in the OE group,& have not found anything that relates to my dilemma.- Hide quoted text - - Show quoted text - |
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Thread | Thread Starter | Forum | Replies | Last Post |
Message could not be displayed | PA Bear, MS MVP[_2_] | Outlook Express | 49 | November 23rd 07 05:31 PM |
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