my cousin who cannot figure this forum out and she is in Chicago and I am in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code 0x800CCC79
required technical support and was directed here...the error code also says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please help
us...she is kind of partial to that email address and to have a new one would
cause her all kinds of complications...I started helping with her issue
because she is my cousing and I love her and she is deaf and hearing people
can get it done so much more quickly over the phone, but I continue to help
her long after I am tired of it, simply because it is a mission now...we must
save her email address...it is imperative...LOL...I didn't work this hard to
fail...I"m talking hours with Comcast and then almost another hour with
Microsoft and relaying it all on IM because as I said she is deaf and we are
in different states...that is our communication...so I beg you help
us...Thank you very much, froggymomma
--
Thank you, Froggymomma

Post the complete error message.

PS: NEVER post or use a real email account in a public newsgroup or forum!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


froggymomma wrote:
my cousin who cannot figure this forum out and she is in Chicago and I am
in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code 0x800CCC79
required technical support and was directed here...the error code also
says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please
help
us...she is kind of partial to that email address and to have a new one
would cause her all kinds of complications...I started helping with her
issue because she is my cousing and I love her and she is deaf and hearing
people can get it done so much more quickly over the phone, but I continue
to help her long after I am tired of it, simply because it is a mission
now...we must save her email address...it is imperative...LOL...I didn't
work this hard to fail...I"m talking hours with Comcast and then almost
another hour with Microsoft and relaying it all on IM because as I said
she
is deaf and we are in different states...that is our communication...so I
beg you help us...Thank you very much, froggymomma

Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
....Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah recipient not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...
--
Thank you, Froggymomma


"PA Bear" wrote:

Post the complete error message.

PS: NEVER post or use a real email account in a public newsgroup or forum!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


froggymomma wrote:
my cousin who cannot figure this forum out and she is in Chicago and I am
in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code 0x800CCC79
required technical support and was directed here...the error code also
says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please
help
us...she is kind of partial to that email address and to have a new one
would cause her all kinds of complications...I started helping with her
issue because she is my cousing and I love her and she is deaf and hearing
people can get it done so much more quickly over the phone, but I continue
to help her long after I am tired of it, simply because it is a mission
now...we must save her email address...it is imperative...LOL...I didn't
work this hard to fail...I"m talking hours with Comcast and then almost
another hour with Microsoft and relaying it all on IM because as I said
she
is deaf and we are in different states...that is our communication...so I
beg you help us...Thank you very much, froggymomma

Thank you.

Either something's wrong on Comcast's end or they changed the settings
required for OE. You have company:
http://groups.google.com/groups/sear... t=0&scoring=d
--
~PA Bear


froggymomma wrote:
Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
...Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah recipient
not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...

Post the complete error message.

PS: NEVER post or use a real email account in a public newsgroup or
forum!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


froggymomma wrote:
my cousin who cannot figure this forum out and she is in Chicago and I
am
in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code
0x800CCC79
required technical support and was directed here...the error code also
says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please
help
us...she is kind of partial to that email address and to have a new one
would cause her all kinds of complications...I started helping with her
issue because she is my cousing and I love her and she is deaf and
hearing
people can get it done so much more quickly over the phone, but I
continue
to help her long after I am tired of it, simply because it is a mission
now...we must save her email address...it is imperative...LOL...I didn't
work this hard to fail...I"m talking hours with Comcast and then almost
another hour with Microsoft and relaying it all on IM because as I said
she
is deaf and we are in different states...that is our communication...so
I
beg you help us...Thank you very much, froggymomma

"PA Bear" wrote in message
...
Thank you.

Either something's wrong on Comcast's end or they changed the settings
required for OE. You have company:
http://groups.google.com/groups/sear... t=0&scoring=d
--
~PA Bear


froggymomma wrote:
Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
...Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah recipient
not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...

Post the complete error message.

PS: NEVER post or use a real email account in a public newsgroup or
forum!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


froggymomma wrote:
my cousin who cannot figure this forum out and she is in Chicago and I
am
in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is
working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code
0x800CCC79
required technical support and was directed here...the error code also
says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please
help
us...she is kind of partial to that email address and to have a new one
would cause her all kinds of complications...I started helping with her
issue because she is my cousing and I love her and she is deaf and
hearing
people can get it done so much more quickly over the phone, but I
continue
to help her long after I am tired of it, simply because it is a mission
now...we must save her email address...it is imperative...LOL...I
didn't
work this hard to fail...I"m talking hours with Comcast and then almost
another hour with Microsoft and relaying it all on IM because as I said
she
is deaf and we are in different states...that is our communication...so
I
beg you help us...Thank you very much, froggymomma

"froggymomma" wrote in message
...
Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
...Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah recipient
not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...
--
Thank you, Froggymomma


"PA Bear" wrote:

Post the complete error message.

PS: NEVER post or use a real email account in a public newsgroup or
forum!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


froggymomma wrote:
my cousin who cannot figure this forum out and she is in Chicago and I
am
in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is
working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code
0x800CCC79
required technical support and was directed here...the error code also
says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please
help
us...she is kind of partial to that email address and to have a new one
would cause her all kinds of complications...I started helping with her
issue because she is my cousing and I love her and she is deaf and
hearing
people can get it done so much more quickly over the phone, but I
continue
to help her long after I am tired of it, simply because it is a mission
now...we must save her email address...it is imperative...LOL...I
didn't
work this hard to fail...I"m talking hours with Comcast and then almost
another hour with Microsoft and relaying it all on IM because as I said
she
is deaf and we are in different states...that is our communication...so
I
beg you help us...Thank you very much, froggymomma

I am relaying this info to my cousin...thank you very much...I will let you
know if this fixed the problem...
--
Thank you, Froggymomma


"N. Miller" wrote:

On Tue, 20 Nov 2007 19:56:00 -0800, froggymomma wrote:

Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
...Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah recipient not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...

According to poster Alan, in 'microsoft.public.outlookexpress.general',
Comcast has recently changed their SMTP message submission port. Knowing
that they had long allowed access through port 25, and only blocked outbound
port 25 under special circumstances, I had to go and check the Comcast FAQ.
Apparently, they now *require* SMTP message submission access through port
587:

http://www.comcast.net/help/faq/inde...k_Express17686
http://www.comcast.net/help/faq/inde...k_Express17739

You can also look at this link for how to set up MSOE with a different port:

http://www.comcast.net/help/faq/inde...k_Express18537

And this link to configure MSOE while traveling:

http://www.comcast.net/help/faq/inde...k_Express17717

And this link for any other questions about email using MSOE, or any other
popular email client:

http://www.comcast.net/help/faq/index.jsp?cat=Email

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

"froggymomma" wrote in message
...
I am relaying this info to my cousin...thank you very much...I will let you
know if this fixed the problem...
--
Thank you, Froggymomma


"N. Miller" wrote:

On Tue, 20 Nov 2007 19:56:00 -0800, froggymomma wrote:

Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
...Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah
recipient not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...

According to poster Alan, in 'microsoft.public.outlookexpress.general',
Comcast has recently changed their SMTP message submission port. Knowing
that they had long allowed access through port 25, and only blocked
outbound
port 25 under special circumstances, I had to go and check the Comcast
FAQ.
Apparently, they now *require* SMTP message submission access through
port
587:

http://www.comcast.net/help/faq/inde...k_Express17686
http://www.comcast.net/help/faq/inde...k_Express17739

You can also look at this link for how to set up MSOE with a different
port:

http://www.comcast.net/help/faq/inde...k_Express18537

And this link to configure MSOE while traveling:

http://www.comcast.net/help/faq/inde...k_Express17717

And this link for any other questions about email using MSOE, or any
other
popular email client:

http://www.comcast.net/help/faq/index.jsp?cat=Email

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

We tried that and it didn't change anything...sigh...what could it be?
Comcast insists that it is not at their end...the account actually works from
the Comcast.net mailbox, it just doesn't work from the Outlook
Express...that's why we were certain it was Outlook Express that could help
us...What should we do?
--
Thank you, Froggymomma


"N. Miller" wrote:

On Tue, 20 Nov 2007 19:56:00 -0800, froggymomma wrote:

Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
...Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah recipient not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...

According to poster Alan, in 'microsoft.public.outlookexpress.general',
Comcast has recently changed their SMTP message submission port. Knowing
that they had long allowed access through port 25, and only blocked outbound
port 25 under special circumstances, I had to go and check the Comcast FAQ.
Apparently, they now *require* SMTP message submission access through port
587:

http://www.comcast.net/help/faq/inde...k_Express17686
http://www.comcast.net/help/faq/inde...k_Express17739

You can also look at this link for how to set up MSOE with a different port:

http://www.comcast.net/help/faq/inde...k_Express18537

And this link to configure MSOE while traveling:

http://www.comcast.net/help/faq/inde...k_Express17717

And this link for any other questions about email using MSOE, or any other
popular email client:

http://www.comcast.net/help/faq/index.jsp?cat=Email

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

"froggymomma" wrote in message
...
We tried that and it didn't change anything...sigh...what could it be?
Comcast insists that it is not at their end...the account actually works
from
the Comcast.net mailbox, it just doesn't work from the Outlook
Express...that's why we were certain it was Outlook Express that could
help
us...What should we do?
--
Thank you, Froggymomma


"N. Miller" wrote:

On Tue, 20 Nov 2007 19:56:00 -0800, froggymomma wrote:

Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
...Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah
recipient not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...

According to poster Alan, in 'microsoft.public.outlookexpress.general',
Comcast has recently changed their SMTP message submission port. Knowing
that they had long allowed access through port 25, and only blocked
outbound
port 25 under special circumstances, I had to go and check the Comcast
FAQ.
Apparently, they now *require* SMTP message submission access through
port
587:

http://www.comcast.net/help/faq/inde...k_Express17686
http://www.comcast.net/help/faq/inde...k_Express17739

You can also look at this link for how to set up MSOE with a different
port:

http://www.comcast.net/help/faq/inde...k_Express18537

And this link to configure MSOE while traveling:

http://www.comcast.net/help/faq/inde...k_Express17717

And this link for any other questions about email using MSOE, or any
other
popular email client:

http://www.comcast.net/help/faq/index.jsp?cat=Email

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.