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#1
November 22nd 07, 03:10 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
I hosed my address book by trying to synch it with my telephone via bluetooth.
Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA. 
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#2
November 22nd 07, 03:15 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
Courtesy of Michael Santovec:
http://pages.prodigy.net/michael_santovec/techhelp.htm All of those have the same cause. Something is screwed up with your address book. It could be any of several specific problems, which include: - corrupted WAB file - corrupted or mismatched DLL files for the address book - having OE set to use the Outlook98/2000+ contacts instead of the WAB file and there is something wrong at the Outlook end For specifics, take a look at: Err Msg: The Message Could Not Be Sent. Some recipients not valid (Outlook Express: There was an error opening this message) (The Address Book failed to load. OE is incorrectly configured) (Corrupted or mismatched WAB32.DLL file) http://support.microsoft.com/?kbid=239135 OLEXP: Error Message: Address Book Failed to Load (There was an error opening this message) http://support.microsoft.com/?kbid=269777 http://support.microsoft.com/?kbid=310873 OLEXP: MSIMN Caused an Invalid Page Fault in Module Wab32.dll http://support.microsoft.com/?kbid=247706 Err Msg: Address Book Failed To Load, Outlook Express Is... http://support.microsoft.com/?kbid=191946 Err Msg: Unable to Open Address Book, a Component Is Missing http://support.microsoft.com/?kbid=192321 The Windows Address Book (WAB) http://www.insideoe.com/files/wab.htm To share Contacts between Outlook and Outlook Express http://www.slipstick.com/contacts/oeshare.htm -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "davidham" wrote in message ... I hosed my address book by trying to synch it with my telephone via bluetooth. Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA.
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#3
November 23rd 07, 08:57 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
"Bruce Hagen" wrote in message ... Courtesy of Michael Santovec: http://pages.prodigy.net/michael_santovec/techhelp.htm All of those have the same cause. Something is screwed up with your address book. It could be any of several specific problems, which include: - corrupted WAB file - corrupted or mismatched DLL files for the address book - having OE set to use the Outlook98/2000+ contacts instead of the WAB file and there is something wrong at the Outlook end For specifics, take a look at: Err Msg: The Message Could Not Be Sent. Some recipients not valid (Outlook Express: There was an error opening this message) (The Address Book failed to load. OE is incorrectly configured) (Corrupted or mismatched WAB32.DLL file) http://support.microsoft.com/?kbid=239135 OLEXP: Error Message: Address Book Failed to Load (There was an error opening this message) http://support.microsoft.com/?kbid=269777 http://support.microsoft.com/?kbid=310873 OLEXP: MSIMN Caused an Invalid Page Fault in Module Wab32.dll http://support.microsoft.com/?kbid=247706 Err Msg: Address Book Failed To Load, Outlook Express Is... http://support.microsoft.com/?kbid=191946 Err Msg: Unable to Open Address Book, a Component Is Missing http://support.microsoft.com/?kbid=192321 The Windows Address Book (WAB) http://www.insideoe.com/files/wab.htm To share Contacts between Outlook and Outlook Express http://www.slipstick.com/contacts/oeshare.htm -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "davidham" wrote in message ... I hosed my address book by trying to synch it with my telephone via bluetooth. Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA.
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#4
November 22nd 07, 03:39 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
Is MS Outlook (or MS Office) also installed?
Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. cf. http://www.insideoe.com/files/wab.htm#share http://support.microsoft.com/?kbid=191946 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ davidham wrote: I hosed my address book by trying to synch it with my telephone via bluetooth. Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA.
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#5
November 23rd 07, 08:57 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
"PA Bear" wrote in message ... Is MS Outlook (or MS Office) also installed? Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. cf. http://www.insideoe.com/files/wab.htm#share http://support.microsoft.com/?kbid=191946 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ davidham wrote: I hosed my address book by trying to synch it with my telephone via bluetooth. Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA.
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#6
November 22nd 07, 03:32 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
I solved the problem by finding the address book and deleting it. OE
recreated a blank one. I had the address backed up on hotmail and recovered with a quic synchronization Thanks for the help. David "davidham" wrote: I hosed my address book by trying to synch it with my telephone via bluetooth. Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA.
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#7
November 23rd 07, 08:57 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
"davidham" wrote in message ... I solved the problem by finding the address book and deleting it. OE recreated a blank one. I had the address backed up on hotmail and recovered with a quic synchronization Thanks for the help. David "davidham" wrote: I hosed my address book by trying to synch it with my telephone via bluetooth. Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA.
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#8
November 23rd 07, 05:45 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
"davidham" wrote in message ... I hosed my address book by trying to synch it with my telephone via bluetooth. Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA.
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#9
November 23rd 07, 08:57 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Re-install outlook express?
"石井 宏昂" wrote in message ... "davidham" wrote in message ... I hosed my address book by trying to synch it with my telephone via bluetooth. Now, I can preview messages, but can't open or reply to them and I can't open the address book. I get various error messages "unable to open message. an error has occurred" and "unable to open address book. The address book amy not be installed properly". These was another one telling me to reinstall outlook express. I uninstalled and reinstalled through the windows add program function, but nothing changed. What do I need to do? TIA.
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