when i click on outlook express icon on desktop, usually the homepage
appears, i click on "inbox", mail is received and the inbox opens. Last week
when I clicked on the icon, a window came up with some tabs at the top,
normal, some shaded, unnormal (!) and nothing in the main window except an
orange-type search bar. Mail is being received but I cannot get into my
inbox or any other folder - any ideas. This just happened last week, I have
had some suggestions, eg deleting then adding e-mail address, resetting
internet explorer etc, but so far nothing seems to work. Please reply to
. Many thanks

Asked here/Answered here. [Never post or use your real address in a public
newsgroup or forum!]

Windows version?

IE version?

Right-click on the desktop icon Properties What is this shortcut's
Target?

Start Run (type in) msimn.exe [OK]: What happens/opens?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


glacier queen wrote:
when i click on outlook express icon on desktop, usually the homepage
appears, i click on "inbox", mail is received and the inbox opens. Last
week when I clicked on the icon, a window came up with some tabs at the
top,
normal, some shaded, unnormal (!) and nothing in the main window except an
orange-type search bar. Mail is being received but I cannot get into my
inbox or any other folder - any ideas. This just happened last week, I
have
had some suggestions, eg deleting then adding e-mail address, resetting
internet explorer etc, but so far nothing seems to work. Please reply to
. Many thanks

Hi
Thanks for reply - tried those suggestions; on right-clicking icon,
properties, target type is "e-mail", location is "desktop", target is shaded
but says "e-mail". On typing "msimn.exe" in run box, just get same outlook
express window with Orange-type task bar under what should say "outlook
express", "inbox" etc. However if I "go to folder" and click inbox, I can
read e-mail by clicking "forward", message comes up, then I can delete, reply
etc, X it and scroll up or down to the next e-mail - although when I tried to
reply to some I got an error message relating to smtp.freeserve.co.uk and it
asked if I wanted to use the default address to continue, which I did and all
mail was sent. So I can get to folders, but no window appears, just this
Orange task bar. Almost as if Internet Explorer has corrupted Outlook
Express home page ????

Any further ideas ??

"PA Bear" wrote:

Asked here/Answered here. [Never post or use your real address in a public
newsgroup or forum!]

Windows version?

IE version?

Right-click on the desktop icon Properties What is this shortcut's
Target?

Start Run (type in) msimn.exe [OK]: What happens/opens?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


glacier queen wrote:
when i click on outlook express icon on desktop, usually the homepage
appears, i click on "inbox", mail is received and the inbox opens. Last
week when I clicked on the icon, a window came up with some tabs at the
top,
normal, some shaded, unnormal (!) and nothing in the main window except an
orange-type search bar. Mail is being received but I cannot get into my
inbox or any other folder - any ideas. This just happened last week, I
have
had some suggestions, eg deleting then adding e-mail address, resetting
internet explorer etc, but so far nothing seems to work. Please reply to
. Many thanks

We still don't know your Windows version or your IE version.

Assuming WinXP SP2:

1. Delete the desktop shortcut.

2. Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

3. Open Windows Explorer to C:\Program Files\Outlook Express =this folder

Right-click on msimn.exe =this file | Send to | Desktop

4. Double-click on the new desktop shortcut: What happens now?

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not shut down your machine while Windows is automatically compacting
your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

glacier queen wrote:
Hi
Thanks for reply - tried those suggestions; on right-clicking icon,
properties, target type is "e-mail", location is "desktop", target is
shaded
but says "e-mail". On typing "msimn.exe" in run box, just get same
outlook
express window with Orange-type task bar under what should say "outlook
express", "inbox" etc. However if I "go to folder" and click inbox, I can
read e-mail by clicking "forward", message comes up, then I can delete,
reply etc, X it and scroll up or down to the next e-mail - although when I
tried to reply to some I got an error message relating to
smtp.freeserve.co.uk and it asked if I wanted to use the default address
to
continue, which I did and all mail was sent. So I can get to folders, but
no window appears, just this Orange task bar. Almost as if Internet
Explorer has corrupted Outlook Express home page ????

Any further ideas ??

Asked here/Answered here. [Never post or use your real address in a
public
newsgroup or forum!]

Windows version?

IE version?

Right-click on the desktop icon Properties What is this shortcut's
Target?

Start Run (type in) msimn.exe [OK]: What happens/opens?
--
when i click on outlook express icon on desktop, usually the homepage
appears, i click on "inbox", mail is received and the inbox opens. Last
week when I clicked on the icon, a window came up with some tabs at the
top,
normal, some shaded, unnormal (!) and nothing in the main window except
an
orange-type search bar. Mail is being received but I cannot get into my
inbox or any other folder - any ideas. This just happened last week, I
have
had some suggestions, eg deleting then adding e-mail address, resetting
internet explorer etc, but so far nothing seems to work. Please reply
to
. Many thanks

oh my god, how embarrassing !!!!!!!!!!!!!! Somehow, the orange taskbar which
of course is normally at the bottom of outlook express window had been
enlarged, not consciously of course !! when i enlarged the whole window i
could see some of my inbox and managed to get the orange bar back down to the
bottom, lo and behold my inbox re-appeared - sorry to have troubled you, such
a simple answer - thanks for your previous suggestions !!!!!!!!!!!!!!!!
glacier queen

"glacier queen" wrote:

when i click on outlook express icon on desktop, usually the homepage
appears, i click on "inbox", mail is received and the inbox opens. Last week
when I clicked on the icon, a window came up with some tabs at the top,
normal, some shaded, unnormal (!) and nothing in the main window except an
orange-type search bar. Mail is being received but I cannot get into my
inbox or any other folder - any ideas. This just happened last week, I have
had some suggestions, eg deleting then adding e-mail address, resetting
internet explorer etc, but so far nothing seems to work. Please reply to
. Many thanks

Uh, OK & YW.

glacier queen wrote:
oh my god, how embarrassing !!!!!!!!!!!!!! Somehow, the orange taskbar
which of course is normally at the bottom of outlook express window had
been
enlarged, not consciously of course !! when i enlarged the whole window i
could see some of my inbox and managed to get the orange bar back down to
the bottom, lo and behold my inbox re-appeared - sorry to have troubled
you, such a simple answer - thanks for your previous suggestions
!!!!!!!!!!!!!!!! glacier queen

"glacier queen" wrote:

when i click on outlook express icon on desktop, usually the homepage
appears, i click on "inbox", mail is received and the inbox opens. Last
week when I clicked on the icon, a window came up with some tabs at the
top, normal, some shaded, unnormal (!) and nothing in the main window
except an orange-type search bar. Mail is being received but I cannot
get
into my inbox or any other folder - any ideas. This just happened last
week, I have had some suggestions, eg deleting then adding e-mail
address,
resetting internet explorer etc, but so far nothing seems to work.
Please
reply to . Many thanks

"glacier queen" glacier ÓÏÏÂÝÉÌ/ÓÏÏÂÝÉÌÁ ×
ÎÏ×ÏÓÔÑÈ ÓÌÅÄÕÀÝÅÅ:
...
when i click on outlook express icon on desktop, usually the homepage
appears, i click on "inbox", mail is received and the inbox opens. Last
week
when I clicked on the icon, a window came up with some tabs at the top,
normal, some shaded, unnormal (!) and nothing in the main window except an
orange-type search bar. Mail is being received but I cannot get into my
inbox or any other folder - any ideas. This just happened last week, I
have
had some suggestions, eg deleting then adding e-mail address, resetting
internet explorer etc, but so far nothing seems to work. Please reply to
. Many thanks