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Cant send/recieve mail. password problem



 
 
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  #1  
Old November 30th 07, 02:17 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
RobLee
external usenet poster
 
Posts: 2
Default Cant send/recieve mail. password problem

hi all,
can u please help, i am having problems getting into outlook express it
just keeps asking me for my password and when i enter it, click ok,, the box
just pops up again. even when i press cancel the box pops up another 5-6
times, the password and account name are correct. i checked my account
settings and everything is correct.

I ran some scans and spybot s&d found this,

Spybot S&D log

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-09-13 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-05-23 advcheck.dll (1.5.3.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-07-31 Tools.dll (2.1.2.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-11-14 Includes\Cookies.sbi (*)
2007-10-31 Includes\Dialer.sbi (*)
2007-11-14 Includes\DialerC.sbi (*)
2007-11-07 Includes\Hijackers.sbi (*)
2007-11-14 Includes\HijackersC.sbi (*)
2007-10-04 Includes\Keyloggers.sbi (*)
2007-11-14 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2007-11-07 Includes\Malware.sbi (*)
2007-11-14 Includes\MalwareC.sbi (*)
2007-10-24 Includes\PUPS.sbi (*)
2007-11-14 Includes\PUPSC.sbi (*)
2007-11-14 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (*)
2007-11-14 Includes\SecurityC.sbi (*)
2007-11-07 Includes\Spybots.sbi (*)
2007-11-14 Includes\SpybotsC.sbi (*)
2007-11-06 Includes\Tracks.uti
2007-11-14 Includes\Trojans.sbi (*)
2007-11-14 Includes\TrojansC.sbi (*)
2007-06-06 Plugins\TCPIPAddress.dll.

When i remove it, it just reappears.
Could this be anything to do with it?

also! in my add/remove programs i have an entry called, ubi.com which
wont let me uninstall it, i just keep getting this message,

an instalation support file could not be found
the system cannot find the specified file.


i am using
outlook express 6
XP Home sp 2
Dell dimension 4550

any help is much appreciated.

Lee.
Ads
  #2  
Old November 30th 07, 02:25 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Cant send/recieve mail. password problem

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361

Information about UBI.com:
http://www.google.com/search?q=ubi.c...x=&startPage=1
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"RobLee" wrote in message
...
hi all,
can u please help, i am having problems getting into outlook express it
just keeps asking me for my password and when i enter it, click ok,, the
box
just pops up again. even when i press cancel the box pops up another 5-6
times, the password and account name are correct. i checked my account
settings and everything is correct.

I ran some scans and spybot s&d found this,

Spybot S&D log

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-09-13 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-05-23 advcheck.dll (1.5.3.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-07-31 Tools.dll (2.1.2.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-11-14 Includes\Cookies.sbi (*)
2007-10-31 Includes\Dialer.sbi (*)
2007-11-14 Includes\DialerC.sbi (*)
2007-11-07 Includes\Hijackers.sbi (*)
2007-11-14 Includes\HijackersC.sbi (*)
2007-10-04 Includes\Keyloggers.sbi (*)
2007-11-14 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2007-11-07 Includes\Malware.sbi (*)
2007-11-14 Includes\MalwareC.sbi (*)
2007-10-24 Includes\PUPS.sbi (*)
2007-11-14 Includes\PUPSC.sbi (*)
2007-11-14 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (*)
2007-11-14 Includes\SecurityC.sbi (*)
2007-11-07 Includes\Spybots.sbi (*)
2007-11-14 Includes\SpybotsC.sbi (*)
2007-11-06 Includes\Tracks.uti
2007-11-14 Includes\Trojans.sbi (*)
2007-11-14 Includes\TrojansC.sbi (*)
2007-06-06 Plugins\TCPIPAddress.dll.

When i remove it, it just reappears.
Could this be anything to do with it?

also! in my add/remove programs i have an entry called, ubi.com which
wont let me uninstall it, i just keep getting this message,

an instalation support file could not be found
the system cannot find the specified file.


i am using
outlook express 6
XP Home sp 2
Dell dimension 4550

any help is much appreciated.

Lee.


  #3  
Old December 1st 07, 02:14 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
RobLee
external usenet poster
 
Posts: 2
Default Cant send/recieve mail. password problem

thx for your reply bruce.

i used the registry to sort the ubi.com problem but unfortunately the
outlook express problem remains, i even tried deleting my accounts and
creating new ones but still no joy. if you or anyone else has anymore ideas
i would be most grateful, i really need to resolve this problem.
thx in advance.
lee.

"Bruce Hagen" wrote:

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361

Information about UBI.com:
http://www.google.com/search?q=ubi.c...x=&startPage=1
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"RobLee" wrote in message
...
hi all,
can u please help, i am having problems getting into outlook express it
just keeps asking me for my password and when i enter it, click ok,, the
box
just pops up again. even when i press cancel the box pops up another 5-6
times, the password and account name are correct. i checked my account
settings and everything is correct.

I ran some scans and spybot s&d found this,

Spybot S&D log

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-09-13 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-05-23 advcheck.dll (1.5.3.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-07-31 Tools.dll (2.1.2.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-11-14 Includes\Cookies.sbi (*)
2007-10-31 Includes\Dialer.sbi (*)
2007-11-14 Includes\DialerC.sbi (*)
2007-11-07 Includes\Hijackers.sbi (*)
2007-11-14 Includes\HijackersC.sbi (*)
2007-10-04 Includes\Keyloggers.sbi (*)
2007-11-14 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2007-11-07 Includes\Malware.sbi (*)
2007-11-14 Includes\MalwareC.sbi (*)
2007-10-24 Includes\PUPS.sbi (*)
2007-11-14 Includes\PUPSC.sbi (*)
2007-11-14 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (*)
2007-11-14 Includes\SecurityC.sbi (*)
2007-11-07 Includes\Spybots.sbi (*)
2007-11-14 Includes\SpybotsC.sbi (*)
2007-11-06 Includes\Tracks.uti
2007-11-14 Includes\Trojans.sbi (*)
2007-11-14 Includes\TrojansC.sbi (*)
2007-06-06 Plugins\TCPIPAddress.dll.

When i remove it, it just reappears.
Could this be anything to do with it?

also! in my add/remove programs i have an entry called, ubi.com which
wont let me uninstall it, i just keep getting this message,

an instalation support file could not be found
the system cannot find the specified file.


i am using
outlook express 6
XP Home sp 2
Dell dimension 4550

any help is much appreciated.

Lee.



  #4  
Old December 1st 07, 02:21 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Cant send/recieve mail. password problem

Does the Remember Password box become unchecked?

Settings that become unchecked may be caused by one or more of the following
programs. There are probably others that will do it as well.

Ad-aware's Ad-Watch
IBM Access Connections
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot Tools IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"RobLee" wrote in message
...
thx for your reply bruce.

i used the registry to sort the ubi.com problem but unfortunately the
outlook express problem remains, i even tried deleting my accounts and
creating new ones but still no joy. if you or anyone else has anymore
ideas
i would be most grateful, i really need to resolve this problem.
thx in advance.
lee.

"Bruce Hagen" wrote:

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361

Information about UBI.com:
http://www.google.com/search?q=ubi.c...x=&startPage=1
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"RobLee" wrote in message
...
hi all,
can u please help, i am having problems getting into outlook express
it
just keeps asking me for my password and when i enter it, click ok,,
the
box
just pops up again. even when i press cancel the box pops up another
5-6
times, the password and account name are correct. i checked my
account
settings and everything is correct.

I ran some scans and spybot s&d found this,

Spybot S&D log

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry
value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry
value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-09-13 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-05-23 advcheck.dll (1.5.3.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-07-31 Tools.dll (2.1.2.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-11-14 Includes\Cookies.sbi (*)
2007-10-31 Includes\Dialer.sbi (*)
2007-11-14 Includes\DialerC.sbi (*)
2007-11-07 Includes\Hijackers.sbi (*)
2007-11-14 Includes\HijackersC.sbi (*)
2007-10-04 Includes\Keyloggers.sbi (*)
2007-11-14 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2007-11-07 Includes\Malware.sbi (*)
2007-11-14 Includes\MalwareC.sbi (*)
2007-10-24 Includes\PUPS.sbi (*)
2007-11-14 Includes\PUPSC.sbi (*)
2007-11-14 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (*)
2007-11-14 Includes\SecurityC.sbi (*)
2007-11-07 Includes\Spybots.sbi (*)
2007-11-14 Includes\SpybotsC.sbi (*)
2007-11-06 Includes\Tracks.uti
2007-11-14 Includes\Trojans.sbi (*)
2007-11-14 Includes\TrojansC.sbi (*)
2007-06-06 Plugins\TCPIPAddress.dll.

When i remove it, it just reappears.
Could this be anything to do with it?

also! in my add/remove programs i have an entry called, ubi.com
which
wont let me uninstall it, i just keep getting this message,

an instalation support file could not be found
the system cannot find the specified file.


i am using
outlook express 6
XP Home sp 2
Dell dimension 4550

any help is much appreciated.

Lee.




  #5  
Old December 1st 07, 02:44 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Cant send/recieve mail. password problem

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

--

Mike -
http://pages.prodigy.net/michael_santovec/techhelp.htm


"RobLee" wrote in message
...
thx for your reply bruce.

i used the registry to sort the ubi.com problem but unfortunately the
outlook express problem remains, i even tried deleting my accounts
and
creating new ones but still no joy. if you or anyone else has anymore
ideas
i would be most grateful, i really need to resolve this problem.
thx in advance.
lee.

"Bruce Hagen" wrote:

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361

Information about UBI.com:
http://www.google.com/search?q=ubi.c...x=&startPage=1
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"RobLee" wrote in message
...
hi all,
can u please help, i am having problems getting into outlook
express it
just keeps asking me for my password and when i enter it, click
ok,, the
box
just pops up again. even when i press cancel the box pops up
another 5-6
times, the password and account name are correct. i checked my
account
settings and everything is correct.

I ran some scans and spybot s&d found this,

Spybot S&D log

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry
value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe

Microsoft.WindowsSecurityCenter.FirewallBypass: Settings (Registry
value,
nothing done)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\S haredAccess\Parameters\FirewallPolicy\StandardProf ile\AuthorizedApplications\List\C:\WINDOWS\explore r.exe


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-09-13 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-05-23 advcheck.dll (1.5.3.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-07-31 Tools.dll (2.1.2.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-11-14 Includes\Cookies.sbi (*)
2007-10-31 Includes\Dialer.sbi (*)
2007-11-14 Includes\DialerC.sbi (*)
2007-11-07 Includes\Hijackers.sbi (*)
2007-11-14 Includes\HijackersC.sbi (*)
2007-10-04 Includes\Keyloggers.sbi (*)
2007-11-14 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2007-11-07 Includes\Malware.sbi (*)
2007-11-14 Includes\MalwareC.sbi (*)
2007-10-24 Includes\PUPS.sbi (*)
2007-11-14 Includes\PUPSC.sbi (*)
2007-11-14 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (*)
2007-11-14 Includes\SecurityC.sbi (*)
2007-11-07 Includes\Spybots.sbi (*)
2007-11-14 Includes\SpybotsC.sbi (*)
2007-11-06 Includes\Tracks.uti
2007-11-14 Includes\Trojans.sbi (*)
2007-11-14 Includes\TrojansC.sbi (*)
2007-06-06 Plugins\TCPIPAddress.dll.

When i remove it, it just reappears.
Could this be anything to do with it?

also! in my add/remove programs i have an entry called, ubi.com
which
wont let me uninstall it, i just keep getting this message,

an instalation support file could not be found
the system cannot find the specified file.


i am using
outlook express 6
XP Home sp 2
Dell dimension 4550

any help is much appreciated.

Lee.





 




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