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#1
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Hi,
My Outlook Express works fine for several minutes, and then just stops responding. If I close the program and re-open it, it then works fine again for a few more messages. I've had this computer for 3 years. I am storing quite a few messages in folders. I don't know if that affects proper operation or not. I have McAfee, and set to not scan email. To use OE for any length of time, I have to open and close the program continually. Any help you might have would be very much appreciated. Thank you, Peggy |
#2
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It could be anything from needing a little TLC to malware. Start with the
easy ones. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. OLEXP: Outlook Express Stops Responding and Your Pointer Appears as an Hourglass: http://support.microsoft.com/kb/259927 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "MrsMeep" wrote in message ... Hi, My Outlook Express works fine for several minutes, and then just stops responding. If I close the program and re-open it, it then works fine again for a few more messages. I've had this computer for 3 years. I am storing quite a few messages in folders. I don't know if that affects proper operation or not. I have McAfee, and set to not scan email. To use OE for any length of time, I have to open and close the program continually. Any help you might have would be very much appreciated. Thank you, Peggy |
#3
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Is McAfee Site Advisor installed? Any error messages?
General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ MrsMeep wrote: Hi, My Outlook Express works fine for several minutes, and then just stops responding. If I close the program and re-open it, it then works fine again for a few more messages. I've had this computer for 3 years. I am storing quite a few messages in folders. I don't know if that affects proper operation or not. I have McAfee, and set to not scan email. To use OE for any length of time, I have to open and close the program continually. Any help you might have would be very much appreciated. Thank you, Peggy |
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