My wifes machine has Win XP and IE 7. She has two email identities. I
attempted to add a third identity and got to the point where it says "do you
want to start that identity." I said yes and it switched to that unfinished
identity, but then I was called away and my wife eventually shut down the
machine. That was a wek ago, now she tells me she cannot get into O/E. I
have attempted to manage identities, however it always starts with the new
identitiy and then totally locks up with hour glass. It attempts to connect
and then times out and then becomes "not responding". I cannot get into it
to change identities or manage identities. Please advise