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#1
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My OE6 works fine except for one newsletter which has some corrupted text.
Not enough to make it unreadable, but just enough to make it annoying. For example an apostraphy as in ( ' ) comes out garbled as â?Tt as in havenâ?Tt or isnâ?Tt or donâ?Tt. Yet the originator of the newsletter says it must be me because they have no other complaints, yet I don't have the problem anywhere else. Any suggestions please? Baz |
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#2
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david bazley wrote:
My OE6 works fine except for one newsletter which has some corrupted text. Not enough to make it unreadable, but just enough to make it annoying. For example an apostraphy as in ( ' ) comes out garbled as â?Tt as in havenâ?Tt or isnâ?Tt or donâ?Tt. Yet the originator of the newsletter says it must be me because they have no other complaints, yet I don't have the problem anywhere else. Any suggestions please? Baz I've had that happen I think, in e-mail occasionally when someone sends me an all-text mail (without images) but still used HTML format. Since I read mails in Plain Text, I ended up seeing the HTML equivalent of the 8 bit characters in a 7 bit screeen. Or, could it be they use a different language at their end? IMO it's probably not either of you faults but rather a mismatch of some sort. Anxious to see what others have to say. Just my WAG Pop` |
#3
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"david bazley" wrote in message
... My OE6 works fine except for one newsletter which has some corrupted text. Not enough to make it unreadable, but just enough to make it annoying. For example an apostraphy as in ( ' ) comes out garbled as â?Tt as in havenâ?Tt or isnâ?Tt or donâ?Tt. Yet the originator of the newsletter says it must be me because they have no other complaints, yet I don't have the problem anywhere else. Any suggestions please? Baz There are two main ways to send email: Uuencode and MIME. Uuencode messages contain no information about what character set (encoding) is used, so that if the sender and receiver have their mail clients set to different character sets (encoding) they may see different things on the screen. Another common possibility is that someone composes the message in Word and then copies it into a mail client like OE. This almost guarantees that the recipient will see something different especially from Word's "smart quotes". It looks to me like this is what is happening in your case. -- Frank Saunders MS-MVP IE,OE/WM www.fjsmjs.com Do not send email |
#4
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View Encoding Try selecting UTF-8.
-- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ david bazley wrote: My OE6 works fine except for one newsletter which has some corrupted text. Not enough to make it unreadable, but just enough to make it annoying. For example an apostraphy as in ( ' ) comes out garbled as â?Tt as in havenâ?Tt or isnâ?Tt or donâ?Tt. Yet the originator of the newsletter says it must be me because they have no other complaints, yet I don't have the problem anywhere else. Any suggestions please? Baz |
#5
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The problem is on the sender's end. He hasn't had other complaints
because most people won't bother to complain. I get the same sort of stuff and don't bother to complain because I figure the sender won't fix it. The sender is most likely composing in MS Word and has Smart Quotes enabled (which is the default in Word) and then pasting into his mail program. In that case, the apostrophe you are expecting isn't really an apostrophe. Word uses an extended character which isn't supported in the normal ASCII character set, and his mail program isn't specifying the correct character set so Outlook Express doesn't know how to display the character. You can try PA Bear's suggestion and see if it makes things more readable. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "david bazley" wrote in message ... My OE6 works fine except for one newsletter which has some corrupted text. Not enough to make it unreadable, but just enough to make it annoying. For example an apostraphy as in ( ' ) comes out garbled as â?Tt as in havenâ?Tt or isnâ?Tt or donâ?Tt. Yet the originator of the newsletter says it must be me because they have no other complaints, yet I don't have the problem anywhere else. Any suggestions please? Baz |
#6
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Frank Saunders MS-MVP IE,OE/WM wrote:
"david bazley" wrote in message ... My OE6 works fine except for one newsletter which has some corrupted text. Not enough to make it unreadable, but just enough to make it annoying. For example an apostraphy as in ( ' ) comes out garbled as â?Tt as in havenâ?Tt or isnâ?Tt or donâ?Tt. Yet the originator of the newsletter says it must be me because they have no other complaints, yet I don't have the problem anywhere else. Any suggestions please? Baz There are two main ways to send email: Uuencode and MIME. Uuencode messages contain no information about what character set (encoding) is used, so that if the sender and receiver have their mail clients set to different character sets (encoding) they may see different things on the screen. Another common possibility is that someone composes the message in Word and then copies it into a mail client like OE. This almost guarantees that the recipient will see something different especially from Word's "smart quotes". It looks to me like this is what is happening in your case. Good catch, Frank; I just tried and managed to duplicate the problems mentioned. I'll remember that. Regards, Pop` |
#7
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Thanks to Michael Santovec; PA Bear; Poprivet; Frank Saunders for their
suggestions concerning the corrupted text from a Newsletter - really very helpful and I'm learning. But I have now established that the corruption comes straight from the Editor's PC to my OE on my PC. Because even very short messages from him (which clearly did not start off with MS Word) have the same corruption as his Newsletter that was created on MS Word. And I agree with Michael Santovec: I bet there are many other Newsletter recipients having the same problem. I am getting the Editor to ask the question in his next Newsletter. Keep watching this space, meanwhile any further suggestions very welcome. Baz "david bazley" wrote in message ... My OE6 works fine except for one newsletter which has some corrupted text. Not enough to make it unreadable, but just enough to make it annoying. For example an apostraphy as in ( ' ) comes out garbled as ?Tt as in haven ?Tt or isn?Tt or don ?Tt. Yet the originator of the newsletter says it must be me because they have no other complaints, yet I don't have the problem anywhere else. Any suggestions please? Baz |
#8
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david bazley wrote:
Thanks to Michael Santovec; PA Bear; Poprivet; Frank Saunders for their suggestions concerning the corrupted text from a Newsletter - really very helpful and I'm learning. But I have now established that the corruption comes straight from the Editor's PC to my OE on my PC. Because even very short messages from him (which clearly did not start off with MS Word) have the same corruption as his Newsletter that was created on MS Word. And I agree with Michael Santovec: I bet there are many other Newsletter recipients having the same problem. I am getting the Editor to ask the question in his next Newsletter. Keep watching this space, meanwhile any further suggestions very welcome. Baz IFF you're certain the sender is typing into the OE box and not copy/paste ing, then check your language and International Font Settings. There is one more setting too but I can't think of it right now; got a brain block. If you're separated by a pond, it's going to almost certainly be something to do with language. English has what, at least 4 vriations I can think of US Cdn, UK, Eu, Au, NZ (pac rim). The "missing" setting I can't recall is the one where you set Western, Acrylic, 8859, etc. stuff. Darn I hate t his feeling! Anyway ... Many newsletters also have that problem; it's common, usually when originated with a newsletter programming application. It may or may not have anything to do with the "other" e-mail issue. Yes, you could be looking at two similar but different issues. HTH somehow, Pop` "david bazley" wrote in message ... My OE6 works fine except for one newsletter which has some corrupted text. Not enough to make it unreadable, but just enough to make it annoying. For example an apostraphy as in ( ' ) comes out garbled as ?Tt as in haven ?Tt or isn?Tt or don ?Tt. Yet the originator of the newsletter says it must be me because they have no other complaints, yet I don't have the problem anywhere else. Any suggestions please? Baz |
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