Please help... OE will no longer launch. Clicking on any of the normal ways
to launch gives an hourglass for a few seconds then nothing, no errors, no
events in event log, nothing. I created another "user" and it works fine
there... I have used regedit to reload IE6 and OE6 with no help...

Hi Paul,

This is often caused by a damaged message store (*.dbx) file. Often the
damage is with one of the most used default folders. There can be other
reasons, but this is a good place to look first.

General Information

There are many reasons for Outlook Express not starting or for other
problems that may or may not return an error message.

See: http://www.insideoe.com/problems/errors.htm#crash

1. 3rd-party filtering software
The AVG anti-virus message scan plug-in can be a cause, although it has not
been reported for some time. It is recommended that this feature not be
used. The A-V normal scan will still protect the PC.

2. Damage to a DBX file.
There is sometimes an error message, but when this is absent finding the
(possibly) bad DBX file becomes a guessing game. The problem could be with
Outbox.dbx, Sent Items.dbx, Inbox.dbx or other file. These can be renamed
one at a time. The key file Folders.dbx can become damaged, and it can be
renamed or deleted. [See Inside OE to understand what can occur when
Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx ]
After renaming one try starting Outlook Express. (see below) To help prevent
this issue
compact messages on a regular basis. This is most safely done in
offline mode when the files are not being written to. Do not set
Outlook Express to automatically compact messages in the background. This
option is not available in the most recent version.

It is also recommended that messages be periodically removed from the Inbox.
A new Outlook Express folder can be created, or backup procedure performed
if ready access is not required. This will help prevent a corrupted Inbox
and help safeguard messages you wish to keep.

3. Corruption in the registry for the Outlook Express identity.
It is sometimes possible to create a new identity, and then import messages
from the old identity. This may not be an option from the OE window, but
this does not prevent tackling these issues.

OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by
Windows
http://support.microsoft.com/default...b;en-us;258034

4. Damage to the Outlook Express installed program.
Outlook Express may need to be reinstalled, but first explore other
possibilities. Back-up the store folder holding the DBX files before doing
anything. Create a new folder on the desktop to hold ALL the DBX files.

More Information

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is often Outbox.dbx, Inbox.dbx, or Sent Items.dbx,
but another file could be at issue.

To resolve this behavior, rename or delete the damaged .dbx file:

1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Outbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Outbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder.

OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670

Backup and Restore
http://www.oehelp.com/oebackup/default.aspx
http://insideoe.tomsterdam.com



How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP

http://support.microsoft.com/default...&Product=winxp

The method for SP1 works for Win 98 and later Windows operating systems.



--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Paul" wrote in message
news Please help... OE will no longer launch. Clicking on any of the normal ways
to launch gives an hourglass for a few seconds then nothing, no errors, no
events in event log, nothing. I created another "user" and it works fine
there... I have used regedit to reload IE6 and OE6 with no help...

Kuay Time,

This solution did not work. I copied all the .dbx files from a recent backup
and OE still would not launch. Then I copied the .dbx files from the "new"
user profile (I mentioned below) that would work and OE exhibits the same
problem. One item I forgot to mention was when I tried to import the files
into "Outlook" outlook would not import due to "files in use by another
program"??? To complicate when I tried to delete and reload IE & OE something
else has failed and now Outlook says I must upgrade to 6.0 (from 5.5)????

Please offer help and advice from all of you experts. This process began
when I bought a new drive and used my old drive as a "slave" the intent being
to get the data off when everything worked. IE "hung" during the XP install
on the new drive and now the old drive (moved back to master) has this
problem with OE?????

What to do????????????

Paul

"Kuay Tim" wrote:

Hi Paul,

This is often caused by a damaged message store (*.dbx) file. Often the
damage is with one of the most used default folders. There can be other
reasons, but this is a good place to look first.

General Information

There are many reasons for Outlook Express not starting or for other
problems that may or may not return an error message.

See: http://www.insideoe.com/problems/errors.htm#crash

1. 3rd-party filtering software
The AVG anti-virus message scan plug-in can be a cause, although it has not
been reported for some time. It is recommended that this feature not be
used. The A-V normal scan will still protect the PC.

2. Damage to a DBX file.
There is sometimes an error message, but when this is absent finding the
(possibly) bad DBX file becomes a guessing game. The problem could be with
Outbox.dbx, Sent Items.dbx, Inbox.dbx or other file. These can be renamed
one at a time. The key file Folders.dbx can become damaged, and it can be
renamed or deleted. [See Inside OE to understand what can occur when
Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx ]
After renaming one try starting Outlook Express. (see below) To help prevent
this issue
compact messages on a regular basis. This is most safely done in
offline mode when the files are not being written to. Do not set
Outlook Express to automatically compact messages in the background. This
option is not available in the most recent version.

It is also recommended that messages be periodically removed from the Inbox.
A new Outlook Express folder can be created, or backup procedure performed
if ready access is not required. This will help prevent a corrupted Inbox
and help safeguard messages you wish to keep.

3. Corruption in the registry for the Outlook Express identity.
It is sometimes possible to create a new identity, and then import messages
from the old identity. This may not be an option from the OE window, but
this does not prevent tackling these issues.

OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by
Windows
http://support.microsoft.com/default...b;en-us;258034

4. Damage to the Outlook Express installed program.
Outlook Express may need to be reinstalled, but first explore other
possibilities. Back-up the store folder holding the DBX files before doing
anything. Create a new folder on the desktop to hold ALL the DBX files.

More Information

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is often Outbox.dbx, Inbox.dbx, or Sent Items.dbx,
but another file could be at issue.

To resolve this behavior, rename or delete the damaged .dbx file:

1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Outbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Outbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder.

OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670

Backup and Restore
http://www.oehelp.com/oebackup/default.aspx
http://insideoe.tomsterdam.com



How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP

http://support.microsoft.com/default...&Product=winxp

The method for SP1 works for Win 98 and later Windows operating systems.



--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Paul" wrote in message
news Please help... OE will no longer launch. Clicking on any of the normal ways
to launch gives an hourglass for a few seconds then nothing, no errors, no
events in event log, nothing. I created another "user" and it works fine
there... I have used regedit to reload IE6 and OE6 with no help...

Hi Paul,

With this new information I would now suspect a damaged install of OE, and
possibly IE. I hope you moved only data and not programs from one drive to
another and did this in the correct manner. Try following the instructions
in the repair/reinstall IE and OE KB article. It is not a quick process.
Backup your OE data first following the instructions in the KB article for
doing so.

Someone may offer a second opinion.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Paul" wrote in message
...
Kuay Time,

This solution did not work. I copied all the .dbx files from a recent backup
and OE still would not launch. Then I copied the .dbx files from the "new"
user profile (I mentioned below) that would work and OE exhibits the same
problem. One item I forgot to mention was when I tried to import the files
into "Outlook" outlook would not import due to "files in use by another
program"??? To complicate when I tried to delete and reload IE & OE
something
else has failed and now Outlook says I must upgrade to 6.0 (from 5.5)????

Please offer help and advice from all of you experts. This process began
when I bought a new drive and used my old drive as a "slave" the intent
being
to get the data off when everything worked. IE "hung" during the XP install
on the new drive and now the old drive (moved back to master) has this
problem with OE?????

What to do????????????

Paul

"Kuay Tim" wrote:

Hi Paul,

This is often caused by a damaged message store (*.dbx) file. Often the
damage is with one of the most used default folders. There can be other
reasons, but this is a good place to look first.

General Information

There are many reasons for Outlook Express not starting or for other
problems that may or may not return an error message.

See: http://www.insideoe.com/problems/errors.htm#crash

1. 3rd-party filtering software
The AVG anti-virus message scan plug-in can be a cause, although it has
not
been reported for some time. It is recommended that this feature not be
used. The A-V normal scan will still protect the PC.

2. Damage to a DBX file.
There is sometimes an error message, but when this is absent finding the
(possibly) bad DBX file becomes a guessing game. The problem could be with
Outbox.dbx, Sent Items.dbx, Inbox.dbx or other file. These can be renamed
one at a time. The key file Folders.dbx can become damaged, and it can be
renamed or deleted. [See Inside OE to understand what can occur when
Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx ]
After renaming one try starting Outlook Express. (see below) To help
prevent
this issue
compact messages on a regular basis. This is most safely done in
offline mode when the files are not being written to. Do not set
Outlook Express to automatically compact messages in the background. This
option is not available in the most recent version.

It is also recommended that messages be periodically removed from the
Inbox.
A new Outlook Express folder can be created, or backup procedure performed
if ready access is not required. This will help prevent a corrupted Inbox
and help safeguard messages you wish to keep.

3. Corruption in the registry for the Outlook Express identity.
It is sometimes possible to create a new identity, and then import
messages
from the old identity. This may not be an option from the OE window, but
this does not prevent tackling these issues.

OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by
Windows
http://support.microsoft.com/default...b;en-us;258034

4. Damage to the Outlook Express installed program.
Outlook Express may need to be reinstalled, but first explore other
possibilities. Back-up the store folder holding the DBX files before doing
anything. Create a new folder on the desktop to hold ALL the DBX files.

More Information

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is often Outbox.dbx, Inbox.dbx, or Sent Items.dbx,
but another file could be at issue.

To resolve this behavior, rename or delete the damaged .dbx file:

1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Outbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Outbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder.

OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670

Backup and Restore
http://www.oehelp.com/oebackup/default.aspx
http://insideoe.tomsterdam.com



How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP

http://support.microsoft.com/default...&Product=winxp

The method for SP1 works for Win 98 and later Windows operating systems.



--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Paul" wrote in message
news Please help... OE will no longer launch. Clicking on any of the normal
ways
to launch gives an hourglass for a few seconds then nothing, no errors, no
events in event log, nothing. I created another "user" and it works fine
there... I have used regedit to reload IE6 and OE6 with no help...

Move (not copy) all of the DBX files to a different (empty) Windows folder.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


"Paul" wrote in message
...
Kuay Time,

This solution did not work. I copied all the .dbx files from a recent
backup
and OE still would not launch. Then I copied the .dbx files from the "new"
user profile (I mentioned below) that would work and OE exhibits the same
problem. One item I forgot to mention was when I tried to import the files
into "Outlook" outlook would not import due to "files in use by another
program"??? To complicate when I tried to delete and reload IE & OE
something
else has failed and now Outlook says I must upgrade to 6.0 (from 5.5)????

Please offer help and advice from all of you experts. This process began
when I bought a new drive and used my old drive as a "slave" the intent
being
to get the data off when everything worked. IE "hung" during the XP
install
on the new drive and now the old drive (moved back to master) has this
problem with OE?????

What to do????????????

Paul

"Kuay Tim" wrote:

Hi Paul,

This is often caused by a damaged message store (*.dbx) file. Often the
damage is with one of the most used default folders. There can be other
reasons, but this is a good place to look first.

General Information

There are many reasons for Outlook Express not starting or for other
problems that may or may not return an error message.

See: http://www.insideoe.com/problems/errors.htm#crash

1. 3rd-party filtering software
The AVG anti-virus message scan plug-in can be a cause, although it has
not
been reported for some time. It is recommended that this feature not be
used. The A-V normal scan will still protect the PC.

2. Damage to a DBX file.
There is sometimes an error message, but when this is absent finding the
(possibly) bad DBX file becomes a guessing game. The problem could be
with
Outbox.dbx, Sent Items.dbx, Inbox.dbx or other file. These can be renamed
one at a time. The key file Folders.dbx can become damaged, and it can be
renamed or deleted. [See Inside OE to understand what can occur when
Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx ]
After renaming one try starting Outlook Express. (see below) To help
prevent
this issue
compact messages on a regular basis. This is most safely done in
offline mode when the files are not being written to. Do not set
Outlook Express to automatically compact messages in the background. This
option is not available in the most recent version.

It is also recommended that messages be periodically removed from the
Inbox.
A new Outlook Express folder can be created, or backup procedure
performed
if ready access is not required. This will help prevent a corrupted Inbox
and help safeguard messages you wish to keep.

3. Corruption in the registry for the Outlook Express identity.
It is sometimes possible to create a new identity, and then import
messages
from the old identity. This may not be an option from the OE window, but
this does not prevent tackling these issues.

OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed
by
Windows
http://support.microsoft.com/default...b;en-us;258034

4. Damage to the Outlook Express installed program.
Outlook Express may need to be reinstalled, but first explore other
possibilities. Back-up the store folder holding the DBX files before
doing
anything. Create a new folder on the desktop to hold ALL the DBX files.

More Information

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is often Outbox.dbx, Inbox.dbx, or Sent Items.dbx,
but another file could be at issue.

To resolve this behavior, rename or delete the damaged .dbx file:

1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and
XP).
4. Type Outbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Outbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder.

OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670

Backup and Restore
http://www.oehelp.com/oebackup/default.aspx
http://insideoe.tomsterdam.com



How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP

http://support.microsoft.com/default...&Product=winxp

The method for SP1 works for Win 98 and later Windows operating systems.



--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Paul" wrote in message
news Please help... OE will no longer launch. Clicking on any of the normal
ways
to launch gives an hourglass for a few seconds then nothing, no errors,
no
events in event log, nothing. I created another "user" and it works fine
there... I have used regedit to reload IE6 and OE6 with no help...

I bet if you reboot it works again.

--

George Hester
_________________________________
"Paul" wrote in message
news
Please help... OE will no longer launch. Clicking on any of the normal
ways
to launch gives an hourglass for a few seconds then nothing, no errors, no
events in event log, nothing. I created another "user" and it works fine
there... I have used regedit to reload IE6 and OE6 with no help...