I have now started to get the following error message when I try to send
e-mail, Error 0x800ccc0E. Can anyone tell mee what it is and how to get
it sorted. I can send to newsgroups but not mail.

Thanks

Percy

"Percy" wrote in message

I have now started to get the following error message when I try to
send e-mail, Error 0x800ccc0E. Can anyone tell mee what it is and
how to get it sorted. I can send to newsgroups but not mail.

Thanks

Percy

This is usually caused by an anti-spam program or and anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE
"Anyone who prefers security over freedom deserves neither."

I do not have any e-mail scanner just normal anti virus on my computer so
what else can it be. Ken
"Frank Saunders, MS-MVP OE" wrote in message
...
"Percy" wrote in message

I have now started to get the following error message when I try to
send e-mail, Error 0x800ccc0E. Can anyone tell mee what it is and
how to get it sorted. I can send to newsgroups but not mail.

Thanks

Percy

This is usually caused by an anti-spam program or and anti-virus set to
scan email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server
names in OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that
OE times out. Since some of the received messages have large (often
virus) attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton
and switch to the free AVG with mail scanning off. Norton invented
email scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against
viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email
and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files
are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one
of
those layers. Even if you are not running Email Scanning, your computer
is
protected against viruses that are distributed as email attachments by
NAV
Auto-Protect. Auto-Protect will scan any incoming files, including
email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent
virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff
doesn't have the statement included as it was considered an
embarrassment. If you know anyone who programs for Norton try to get
them to talk about it.

--
Frank Saunders, MS-MVP OE
"Anyone who prefers security over freedom deserves neither."

"Percy" wrote in message

I do not have any e-mail scanner just normal anti virus on my
computer so what else can it be. Ken

What anti-virus do you have?
Are you sure it is not set to scan email?

--
Frank Saunders, MS-MVP OE
"Anyone who prefers security over freedom deserves neither."

I use AVG ANTIVIRUS and the e-mail is not set to scan.


I have removed and re-installed the the mail account
but still no luck.

Ken



"Frank Saunders, MS-MVP OE" wrote in message
...
"Percy" wrote in message

I do not have any e-mail scanner just normal anti virus on my
computer so what else can it be. Ken

What anti-virus do you have?
Are you sure it is not set to scan email?

--
Frank Saunders, MS-MVP OE
"Anyone who prefers security over freedom deserves neither."

Please include all of previous message(s) in your replies to the newsgroup.

Windows version? Did you just install AVG? Did you choose a custom install
of AVG without the email scanning part? What anti-virus application did you
have before you installed AVG?


Your current Identity may have been damaged by AVG or a previous install of
an anti-virus application, especially if its the default Main Identity. Try
one or more of your accounts in a new Named Identity (File Identities
Add new identity). Assuming all is well, import messages from the old
Identity before deleting it (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Percy wrote:
I use AVG ANTIVIRUS and the e-mail is not set to scan.

I have removed and re-installed the the mail account
but still no luck.

I do not have any e-mail scanner just normal anti virus on my
computer so what else can it be. Ken

What anti-virus do you have?
Are you sure it is not set to scan email?

I am running WINDOWSxp sp2 and installedAVG from their website and I
removedthe e-mail part 2 weeks after installation, before that I used
norton but that was approx. 3 years ago. I opened another account but
that would not work also I get error 0x800CCC78 MESSAGE now.

Ken
"PA Bear" wrote in message
...
Please include all of previous message(s) in your replies to the
newsgroup.

Windows version? Did you just install AVG? Did you choose a custom
install of AVG without the email scanning part? What anti-virus
application did you have before you installed AVG?


Your current Identity may have been damaged by AVG or a previous
install of an anti-virus application, especially if its the default
Main Identity. Try one or more of your accounts in a new Named
Identity (File Identities Add new identity). Assuming all is well,
import messages from the old Identity before deleting it (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to
local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine
if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Percy wrote:
I use AVG ANTIVIRUS and the e-mail is not set to scan.

I have removed and re-installed the the mail account
but still no luck.

I do not have any e-mail scanner just normal anti virus on my
computer so what else can it be. Ken

What anti-virus do you have?
Are you sure it is not set to scan email?

I am running WINDOWSxp sp2 and installedAVG from their website and I
removedthe e-mail part 2 weeks after installation

I don't think Windows Security Center will be satisfied with AVG in that
configuration. Recommend uninstalling AVG and then reinstalling via Custom
Install and choosing not to install the Email Scanner.

before that I used norton but that was approx. 3 years ago.

Norton applications are notorious for uninstalling cleanly and so causing
problems like you've described. (You did uninstall it, right?) Can you
tell me what version of Norton AntiVirus is was (e.g., NAV 2003)?

I get error 0x800CCC78 MESSAGE now

Post the complete (verbatim) error message.

Did you try the account in a new Named Identity?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Percy wrote:
I am running WINDOWSxp sp2 and installedAVG from their website and I
removedthe e-mail part 2 weeks after installation, before that I used
norton but that was approx. 3 years ago. I opened another account but
that would not work also I get error 0x800CCC78 MESSAGE now.

Ken
"PA Bear" wrote in message
...
Please include all of previous message(s) in your replies to the
newsgroup.

Windows version? Did you just install AVG? Did you choose a custom
install of AVG without the email scanning part? What anti-virus
application did you have before you installed AVG?


Your current Identity may have been damaged by AVG or a previous
install of an anti-virus application, especially if its the default
Main Identity. Try one or more of your accounts in a new Named
Identity (File Identities Add new identity). Assuming all is well,
import messages from the old Identity before deleting it (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to
local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine
if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Percy wrote:
I use AVG ANTIVIRUS and the e-mail is not set to scan.

I have removed and re-installed the the mail account
but still no luck.

I do not have any e-mail scanner just normal anti virus on my
computer so what else can it be. Ken

What anti-virus do you have?
Are you sure it is not set to scan email?

I have got it sorted I reinstalled outlook express 6 and ticked my server
needs authencation and it now works ok.

Thanks for you help

Ken
"PA Bear" wrote in message
...
I am running WINDOWSxp sp2 and installedAVG from their website and I
removedthe e-mail part 2 weeks after installation

I don't think Windows Security Center will be satisfied with AVG in
that configuration. Recommend uninstalling AVG and then reinstalling
via Custom Install and choosing not to install the Email Scanner.

before that I used norton but that was approx. 3 years ago.

Norton applications are notorious for uninstalling cleanly and so
causing problems like you've described. (You did uninstall it, right?)
Can you tell me what version of Norton AntiVirus is was (e.g., NAV
2003)?

I get error 0x800CCC78 MESSAGE now

Post the complete (verbatim) error message.

Did you try the account in a new Named Identity?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Percy wrote:
I am running WINDOWSxp sp2 and installedAVG from their website and I
removedthe e-mail part 2 weeks after installation, before that I used
norton but that was approx. 3 years ago. I opened another account but
that would not work also I get error 0x800CCC78 MESSAGE now.

Ken
"PA Bear" wrote in message
...
Please include all of previous message(s) in your replies to the
newsgroup.

Windows version? Did you just install AVG? Did you choose a custom
install of AVG without the email scanning part? What anti-virus
application did you have before you installed AVG?


Your current Identity may have been damaged by AVG or a previous
install of an anti-virus application, especially if its the default
Main Identity. Try one or more of your accounts in a new Named
Identity (File Identities Add new identity). Assuming all is
well,
import messages from the old Identity before deleting it (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to
local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform
a
manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your
machine
if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also
cause
such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org

Percy wrote:
I use AVG ANTIVIRUS and the e-mail is not set to scan.

I have removed and re-installed the the mail account
but still no luck.

I do not have any e-mail scanner just normal anti virus on my
computer so what else can it be. Ken

What anti-virus do you have?
Are you sure it is not set to scan email?

OK...

Percy wrote:
I have got it sorted I reinstalled outlook express 6 and ticked my server
needs authencation and it now works ok.

Thanks for you help

Ken
"PA Bear" wrote in message
...
I am running WINDOWSxp sp2 and installedAVG from their website and I
removedthe e-mail part 2 weeks after installation

I don't think Windows Security Center will be satisfied with AVG in
that configuration. Recommend uninstalling AVG and then reinstalling
via Custom Install and choosing not to install the Email Scanner.

before that I used norton but that was approx. 3 years ago.

Norton applications are notorious for uninstalling cleanly and so
causing problems like you've described. (You did uninstall it, right?)
Can you tell me what version of Norton AntiVirus is was (e.g., NAV
2003)?

I get error 0x800CCC78 MESSAGE now

Post the complete (verbatim) error message.

Did you try the account in a new Named Identity?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Percy wrote:
I am running WINDOWSxp sp2 and installedAVG from their website and I
removedthe e-mail part 2 weeks after installation, before that I used
norton but that was approx. 3 years ago. I opened another account but
that would not work also I get error 0x800CCC78 MESSAGE now.

Ken
"PA Bear" wrote in message
...
Please include all of previous message(s) in your replies to the
newsgroup.

Windows version? Did you just install AVG? Did you choose a custom
install of AVG without the email scanning part? What anti-virus
application did you have before you installed AVG?


Your current Identity may have been damaged by AVG or a previous
install of an anti-virus application, especially if its the default
Main Identity. Try one or more of your accounts in a new Named
Identity (File Identities Add new identity). Assuming all is
well,
import messages from the old Identity before deleting it (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to
local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform
a
manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your
machine
if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also
cause
such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org

Percy wrote:
I use AVG ANTIVIRUS and the e-mail is not set to scan.

I have removed and re-installed the the mail account
but still no luck.

I do not have any e-mail scanner just normal anti virus on my
computer so what else can it be. Ken

What anti-virus do you have?
Are you sure it is not set to scan email?