for some strange reason when sending emails OE6 gives the standard 'unable to
send email' error message and the message remains in the outbox, but the
emails are actually being sent. so what happens is that the user repeatedly
hits Send & Receive thinking the message is not going out when in fact it is
and the recipients of the message end-up getting like six or eight copies of
it (LOL). any help on this weird problem would be greatly appreciated, tia ...

Probably a damaged Outbox.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"E-Double" wrote in message
...
for some strange reason when sending emails OE6 gives the standard 'unable
to
send email' error message and the message remains in the outbox, but the
emails are actually being sent. so what happens is that the user
repeatedly
hits Send & Receive thinking the message is not going out when in fact it
is
and the recipients of the message end-up getting like six or eight copies
of
it (LOL). any help on this weird problem would be greatly appreciated, tia
...

cool, will do. thanks for the reply sir,

e.



"Bruce Hagen" wrote:

Probably a damaged Outbox.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"E-Double" wrote in message
...
for some strange reason when sending emails OE6 gives the standard 'unable
to
send email' error message and the message remains in the outbox, but the
emails are actually being sent. so what happens is that the user
repeatedly
hits Send & Receive thinking the message is not going out when in fact it
is
and the recipients of the message end-up getting like six or eight copies
of
it (LOL). any help on this weird problem would be greatly appreciated, tia
...