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No folders show on Outlook Express



 
 
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  #1  
Old January 28th 06, 08:31 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ro
external usenet poster
 
Posts: 3
Default No folders show on Outlook Express

On a friend's OE screen nothing suddenly shows below the "File, Edit etc"
line, the Toolbar line and the dark grey thin area where the word "Inbox"
shows. She said that she made no changes to the PC just prior to this
problem. The folders do still actually exist. It is quite an old PC (P2
266Mhz). I have tried changing the views without success and even reinstalled
OE after removing it from the registry and renaming the files. The major part
of the screen is still totally blank. Any ideas please ?
  #2  
Old January 28th 06, 08:34 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default No folders show on Outlook Express

You may have a damaged identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages from the
old identity and delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Ro" wrote in message
...
On a friend's OE screen nothing suddenly shows below the "File, Edit etc"
line, the Toolbar line and the dark grey thin area where the word "Inbox"
shows. She said that she made no changes to the PC just prior to this
problem. The folders do still actually exist. It is quite an old PC (P2
266Mhz). I have tried changing the views without success and even
reinstalled
OE after removing it from the registry and renaming the files. The major
part
of the screen is still totally blank. Any ideas please ?


  #3  
Old January 28th 06, 08:46 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ro
external usenet poster
 
Posts: 3
Default No folders show on Outlook Express

Thanks Bruce, I regret I can't try that today but will feedback tomorrow.

Roger

"Bruce Hagen" wrote:

You may have a damaged identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages from the
old identity and delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Ro" wrote in message
...
On a friend's OE screen nothing suddenly shows below the "File, Edit etc"
line, the Toolbar line and the dark grey thin area where the word "Inbox"
shows. She said that she made no changes to the PC just prior to this
problem. The folders do still actually exist. It is quite an old PC (P2
266Mhz). I have tried changing the views without success and even
reinstalled
OE after removing it from the registry and renaming the files. The major
part
of the screen is still totally blank. Any ideas please ?



  #4  
Old January 29th 06, 03:31 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
roger
external usenet poster
 
Posts: 47
Default No folders show on Outlook Express

The actions you suggested solved the problem, many thanks for your good and
speedy support Bruce.

Roger

"Bruce Hagen" wrote:

You may have a damaged identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages from the
old identity and delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Ro" wrote in message
...
On a friend's OE screen nothing suddenly shows below the "File, Edit etc"
line, the Toolbar line and the dark grey thin area where the word "Inbox"
shows. She said that she made no changes to the PC just prior to this
problem. The folders do still actually exist. It is quite an old PC (P2
266Mhz). I have tried changing the views without success and even
reinstalled
OE after removing it from the registry and renaming the files. The major
part
of the screen is still totally blank. Any ideas please ?



  #5  
Old January 29th 06, 04:42 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default No folders show on Outlook Express

You're welcome. Thanks for posting back.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Roger" wrote in message
...
The actions you suggested solved the problem, many thanks for your good
and
speedy support Bruce.

Roger

"Bruce Hagen" wrote:

You may have a damaged identity. File | Identity | Add New Identity.
Create
a new one and test it. If all is well, you can import your messages from
the
old identity and delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Ro" wrote in message
...
On a friend's OE screen nothing suddenly shows below the "File, Edit
etc"
line, the Toolbar line and the dark grey thin area where the word
"Inbox"
shows. She said that she made no changes to the PC just prior to this
problem. The folders do still actually exist. It is quite an old PC (P2
266Mhz). I have tried changing the views without success and even
reinstalled
OE after removing it from the registry and renaming the files. The
major
part
of the screen is still totally blank. Any ideas please ?




 




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