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#1
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On a friend's OE screen nothing suddenly shows below the "File, Edit etc"
line, the Toolbar line and the dark grey thin area where the word "Inbox" shows. She said that she made no changes to the PC just prior to this problem. The folders do still actually exist. It is quite an old PC (P2 266Mhz). I have tried changing the views without success and even reinstalled OE after removing it from the registry and renaming the files. The major part of the screen is still totally blank. Any ideas please ? |
#2
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You may have a damaged identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages from the old identity and delete it. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Ro" wrote in message ... On a friend's OE screen nothing suddenly shows below the "File, Edit etc" line, the Toolbar line and the dark grey thin area where the word "Inbox" shows. She said that she made no changes to the PC just prior to this problem. The folders do still actually exist. It is quite an old PC (P2 266Mhz). I have tried changing the views without success and even reinstalled OE after removing it from the registry and renaming the files. The major part of the screen is still totally blank. Any ideas please ? |
#3
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Thanks Bruce, I regret I can't try that today but will feedback tomorrow.
Roger "Bruce Hagen" wrote: You may have a damaged identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Ro" wrote in message ... On a friend's OE screen nothing suddenly shows below the "File, Edit etc" line, the Toolbar line and the dark grey thin area where the word "Inbox" shows. She said that she made no changes to the PC just prior to this problem. The folders do still actually exist. It is quite an old PC (P2 266Mhz). I have tried changing the views without success and even reinstalled OE after removing it from the registry and renaming the files. The major part of the screen is still totally blank. Any ideas please ? |
#4
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The actions you suggested solved the problem, many thanks for your good and
speedy support Bruce. Roger "Bruce Hagen" wrote: You may have a damaged identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Ro" wrote in message ... On a friend's OE screen nothing suddenly shows below the "File, Edit etc" line, the Toolbar line and the dark grey thin area where the word "Inbox" shows. She said that she made no changes to the PC just prior to this problem. The folders do still actually exist. It is quite an old PC (P2 266Mhz). I have tried changing the views without success and even reinstalled OE after removing it from the registry and renaming the files. The major part of the screen is still totally blank. Any ideas please ? |
#5
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You're welcome. Thanks for posting back.
-- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Roger" wrote in message ... The actions you suggested solved the problem, many thanks for your good and speedy support Bruce. Roger "Bruce Hagen" wrote: You may have a damaged identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Ro" wrote in message ... On a friend's OE screen nothing suddenly shows below the "File, Edit etc" line, the Toolbar line and the dark grey thin area where the word "Inbox" shows. She said that she made no changes to the PC just prior to this problem. The folders do still actually exist. It is quite an old PC (P2 266Mhz). I have tried changing the views without success and even reinstalled OE after removing it from the registry and renaming the files. The major part of the screen is still totally blank. Any ideas please ? |
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