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Problem with opening attached files


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  #1  
Old January 1st 08, 05:57 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
david bazley
external usenet poster
 
Posts: 12
Default Problem with opening attached files

Small problem with opening attached files on OE6. Every kind of attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double click any
Tif file residing on my hard disk the selected programme (in this case Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself, via my
local server, it is greyed out and cannot open. So I have to admit defeat.
Can anyone come to my rescue please?



Baz


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  #2  
Old January 1st 08, 06:03 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Problem with opening attached files

For IE6:

Clear the Temporary Internet Files: In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content.

For IE7:

Tools | Internet Options | General Tab | Browsing History | Delete Temporary
Internet Files.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double click
any
Tif file residing on my hard disk the selected programme (in this case
Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself, via
my
local server, it is greyed out and cannot open. So I have to admit defeat.
Can anyone come to my rescue please?



Baz



  #3  
Old January 1st 08, 06:32 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
david bazley
external usenet poster
 
Posts: 12
Default Problem with opening attached files


Thanks Bruce for coming back so fast. Yes I did as you suggested, but the
problem still persists.

Baz
"Bruce Hagen" wrote in message
...
For IE6:

Clear the Temporary Internet Files: In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content.

For IE7:

Tools | Internet Options | General Tab | Browsing History | Delete Temporary
Internet Files.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double click
any
Tif file residing on my hard disk the selected programme (in this case
Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself, via
my
local server, it is greyed out and cannot open. So I have to admit defeat.
Can anyone come to my rescue please?



Baz




  #4  
Old January 1st 08, 06:41 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Problem with opening attached files

Save a tif attachment to your HDD. Right click on it and Open With | Choose
Program. Find and choose a program that works and then check the box: Always
use this program to open this kind of file. This should enable you to open
these attachments in the future. Windows Picture and Fax Viewer should work
if Corel doesn't.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...

Thanks Bruce for coming back so fast. Yes I did as you suggested, but the
problem still persists.

Baz
"Bruce Hagen" wrote in message
...
For IE6:

Clear the Temporary Internet Files: In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content.

For IE7:

Tools | Internet Options | General Tab | Browsing History | Delete
Temporary
Internet Files.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of
attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double click
any
Tif file residing on my hard disk the selected programme (in this case
Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself, via
my
local server, it is greyed out and cannot open. So I have to admit
defeat.
Can anyone come to my rescue please?



Baz





  #5  
Old January 1st 08, 10:14 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
david bazley
external usenet poster
 
Posts: 12
Default Problem with opening attached files


Hi Bruce and thank you for your patience, sorry that doesn't work either.
Switched to Kodak Imaging for Windows. everything on my hard disk is now
displayed on this really fast, but the attachment is still greyed out.
Sorry!

Baz
"Bruce Hagen" wrote in message
...
Save a tif attachment to your HDD. Right click on it and Open With | Choose
Program. Find and choose a program that works and then check the box: Always
use this program to open this kind of file. This should enable you to open
these attachments in the future. Windows Picture and Fax Viewer should work
if Corel doesn't.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...

Thanks Bruce for coming back so fast. Yes I did as you suggested, but the
problem still persists.

Baz
"Bruce Hagen" wrote in message
...
For IE6:

Clear the Temporary Internet Files: In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content.

For IE7:

Tools | Internet Options | General Tab | Browsing History | Delete
Temporary
Internet Files.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of
attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double click
any
Tif file residing on my hard disk the selected programme (in this case
Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself, via
my
local server, it is greyed out and cannot open. So I have to admit
defeat.
Can anyone come to my rescue please?



Baz






  #6  
Old January 1st 08, 10:32 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Problem with opening attached files

That the attachment file name is grayed out means that OE considers the
file a potential virus carrier. and has blocked it.

You appear to have OE6 SP1 installed.

To stop the blocking of Any attachments, see this article:
Cannot Open E-Mail Attachments in Outlook Express 6 After You Install
SP1
http://support.microsoft.com/?kbid=329570

To adjust which types of attachments OE blocks, see this article:
OLEXP: Using Virus Protection Features in OLEXP 6 and SP1
(OE removed access to the unsafe attachments in your email)
http://support.microsoft.com/?kbid=291387

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of
attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double
click any
Tif file residing on my hard disk the selected programme (in this case
Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself,
via my
local server, it is greyed out and cannot open. So I have to admit
defeat.
Can anyone come to my rescue please?



Baz




  #7  
Old January 2nd 08, 12:44 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Problem with opening attached files

I may have overlooked the obvious.

Tools | Options | Security. Uncheck: "Do not allow
attachments................."
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA



"david bazley" wrote in message
...

Hi Bruce and thank you for your patience, sorry that doesn't work either.
Switched to Kodak Imaging for Windows. everything on my hard disk is now
displayed on this really fast, but the attachment is still greyed out.
Sorry!

Baz
"Bruce Hagen" wrote in message
...
Save a tif attachment to your HDD. Right click on it and Open With |
Choose
Program. Find and choose a program that works and then check the box:
Always
use this program to open this kind of file. This should enable you to open
these attachments in the future. Windows Picture and Fax Viewer should
work
if Corel doesn't.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...

Thanks Bruce for coming back so fast. Yes I did as you suggested, but the
problem still persists.

Baz
"Bruce Hagen" wrote in message
...
For IE6:

Clear the Temporary Internet Files: In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content.

For IE7:

Tools | Internet Options | General Tab | Browsing History | Delete
Temporary
Internet Files.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of
attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double click
any
Tif file residing on my hard disk the selected programme (in this case
Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself, via
my
local server, it is greyed out and cannot open. So I have to admit
defeat.
Can anyone come to my rescue please?



Baz







  #8  
Old January 2nd 08, 12:07 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
david bazley
external usenet poster
 
Posts: 12
Default Problem with opening attached files

Thank you indeed Bruce and Michael you both arrived at the same right
solution together, really appreciate your help.

However, I am really going to stretch your altruism to breaking point now
because switching off the virus protection and being able to receive and
file this attachment has given rise to a second problem! Sorry guys!

The programme Imaging for Windows will open this large TIF file quite
smartly whereas Corel PhotoPaint will not. I just get a window coming up
that says “Unsupported Tag Value”. Same thing happens when I attempt to
import it into CorelDraw. So it seems that this particular TIF type is
incompatible with the Corel Protocol?



Well I think I am going to ask the guy sending this very important old photo
(too important to trust to the post) to send it as a JPG, just like the rest
of the world. Or get it professionally scanned and post me the disk.

But if you just happen to know the answer as to why CorelDraw likes most TIF
files but not this one, then I would be most interested in learning yet more
wisdom.

Thanks Baz

"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double click any
Tif file residing on my hard disk the selected programme (in this case Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself, via my
local server, it is greyed out and cannot open. So I have to admit defeat.
Can anyone come to my rescue please?



Baz



  #9  
Old January 2nd 08, 03:40 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Problem with opening attached files

Can't stretch my altruism any farther. wink

Setting Up Corel Newsgroup In Outlook Express:
http://support.corel.com/scripts/rig...p_faqid=754345
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"david bazley" wrote in message
...
Thank you indeed Bruce and Michael you both arrived at the same right
solution together, really appreciate your help.

However, I am really going to stretch your altruism to breaking point now
because switching off the virus protection and being able to receive and
file this attachment has given rise to a second problem! Sorry guys!

The programme Imaging for Windows will open this large TIF file quite
smartly whereas Corel PhotoPaint will not. I just get a window coming up
that says "Unsupported Tag Value". Same thing happens when I attempt to
import it into CorelDraw. So it seems that this particular TIF type is
incompatible with the Corel Protocol?



Well I think I am going to ask the guy sending this very important old
photo
(too important to trust to the post) to send it as a JPG, just like the
rest
of the world. Or get it professionally scanned and post me the disk.

But if you just happen to know the answer as to why CorelDraw likes most
TIF
files but not this one, then I would be most interested in learning yet
more
wisdom.

Thanks Baz

"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double click
any
Tif file residing on my hard disk the selected programme (in this case
Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself, via
my
local server, it is greyed out and cannot open. So I have to admit defeat.
Can anyone come to my rescue please?



Baz




  #10  
Old January 2nd 08, 08:56 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Problem with opening attached files

TIF is a TAGGED IMAGE FILE. It's a very rich file format and one
preferred by photo professionals.

But because it is a rich file format, it's not surprising that some
programs might use features that others don't support. You might see if
the Corel software has an option to ignore unsupported tags.

As for going JPG, you will lose some image quality compared to TIF. But
depending on your uses, it might not be enough to matter.

You might also want to try this program:
File Viewer/Converter
http://www.irfanview.com/
It might be able to open the TIF and save to a format that Corel will
like.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"david bazley" wrote in message
...
Thank you indeed Bruce and Michael you both arrived at the same right
solution together, really appreciate your help.

However, I am really going to stretch your altruism to breaking point
now
because switching off the virus protection and being able to receive
and
file this attachment has given rise to a second problem! Sorry guys!

The programme Imaging for Windows will open this large TIF file quite
smartly whereas Corel PhotoPaint will not. I just get a window coming
up
that says "Unsupported Tag Value". Same thing happens when I attempt
to
import it into CorelDraw. So it seems that this particular TIF type is
incompatible with the Corel Protocol?



Well I think I am going to ask the guy sending this very important old
photo
(too important to trust to the post) to send it as a JPG, just like
the rest
of the world. Or get it professionally scanned and post me the disk.

But if you just happen to know the answer as to why CorelDraw likes
most TIF
files but not this one, then I would be most interested in learning
yet more
wisdom.

Thanks Baz

"david bazley" wrote in message
...
Small problem with opening attached files on OE6. Every kind of
attachment
opens fine except TIF files that are greyed out. Yet I think I have my
extensions against file types set correctly because when I double
click any
Tif file residing on my hard disk the selected programme (in this case
Corel
PhotoPaint) opens immediately displaying that TIF image.

Yet when I take that same TIF file and send an email back to myself,
via my
local server, it is greyed out and cannot open. So I have to admit
defeat.
Can anyone come to my rescue please?



Baz





 




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