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#11
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![]() Thanks, guys. I have been successful, thanks to both of you and to a tiny bit of research on my own. What I discovered may help you in your work with others, so I'll describe the quirk involved. In the final analysis I was not being able to DRAG the Jeep.dbx file from the message store location to the Desktop. Whenever I did that it left a copy of the Jeep.dbx file in the message store location, as well as adding one to the Desktop. I figured I must not know how to DRAG a file, even though I had always believed that I was doing that correctly, and even though I was doing exactly what Bruce had described as the DRAG procedure. So, I went to Windows-2000/pro help, and read all I could find on DRAG. Guess what? Per the help file, if one DRAGS a file from a location on one disk to a location on another disk, the DRAG function leaves a copy on the original disk. I believe both Bruce and Ken were assuming that my message store was on the same disk as Windows Explorer - but it is not. Windows Explorer is on my C-disk, and a long time ago I had re-located my message store to my D-disk. When I realized that this might be the problem I then used the DRAG function to get the Jeep.dbx file from the message store to another location on my D-disk, and without leaving a copy on in the message store location. The rest of the process worked as you guys had described, and I how have completed the procedure successfully. Again, many, many thanks for taking the time to walk me through what turned out to be an easy and straightforward process. Best regards. ============================== "Bruce Hagen" wrote in message ... Inline, with some snipping "CWLee" wrote in message ... Thanks again, Bruce - and thanks to Ken who posted with some similar suggestions. First, Bruce, I'll address your comments below, preceded by +++ symbols, and then I'll ask some questions of both you and Ken about your common suggestion. Did you move the message store? That is not the default location. See if you have the correct location. +++ Yes, I moved the message store a long time ago, and I am sure I am correctly navigating to it when needed. If you are in the right place, then it seams that you have done it right. +++ Bruce says to open the Jeep folder in OE, and then close OE whereas Ken says to open and then close the Jeep folder before closing OE. I'll try it Ken's way to see if that makes a difference. It should work either way because the point is that the folder must be accessed once in order to get the overwritee prompt. +++ Ken says to move the Jeep.dbx folder "out of message store." That may be the same step Bruce intended when he spoke of moving the Jeep.dbx folder to the Desktop. It may be that what I was doing was placing a copy of Jeep.dbx on the Desktop, instead of removing Jeep.dbx from the message store. My first indication of that is when asked to overwrite, both the old and new .dbx files are the same size. Ken's suggestion implies that the one being overwritten should be zero. Ken & I meant the same thing, I just suggedted the Desktop as a place to drag it to. If you did not physically drag it out, (AKA there was still a Jeep.dbx in the store folder), then the operation will fail. You want the new folder to create a new dbx file when you drag it from the Desktop to the store folder. If one already exists, nothing will be accomplished excepting another file with (1) included in the name. +++ So, Bruce, could you confirm that I should use "cut and paste" rather than "copy and paste" when moving the Jeep.dbx folder to the Desktop. I'm uneasy about doing that unless one or both of you assure me that is the proper method. You should /not/ use cut and paste, or copy and paste. You /must/ drag the files. This is another way of explaining how to import a single folder. It may make things clearer, or it may confuse you more. I hope it's not the latter. How to restore individual dbx files: http://www.oehelp.com/backup.aspx#imp1 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA +++ Many thanks to both of you - again and again! ======================= The only other choice now would be a retrieval tool. Macallan Outlook Express Extraction: http://www.insideoe.com/resources/tools.htm#macallan DBXtract: http://www.oehelp.com/DBXtract/Default.aspx DBXpress: {much faster for large files} http://www.oehelp.com/DBXpress/Default.aspx -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Bruce, It still doesn't work. The only thing I see different than your screen shot is the location of the message store folder. Your screen shot shows it within the C drive, under an identity, and apparently labeled Outlook Express. On my computer the message store folder is on the D drive, and under my name. Thus there is no folder above it labeled Outlook Express - it has been renamed OEemail. Earlier I was incorrectly following your directions, but the result has been the same when I dragged the Jeep.dbx folder to the Desktop heading on Windows Explorer, instead of to the "main" desktop. I'm guessing that I'm not doing something correctly with respect to creating the Jeep folder in the Outlook Express tree. I have tried it both nested within another folder, and directly under Local Folders. In each case after creating the folder I open it (meaning I click on it) and then close Outlook Express by clicking on the X in the upper right corner. Any other ideas? I appreciate the time you have taken already with this. ============================ ----- Original Message ----- From: "Bruce Hagen" Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress Sent: Thursday, January 03, 2008 10:12 PM Subject: .dbx Access Problem Irrelevant portions sniped If not, see if the dbx file for the folder still exists in the message store and manually restore it as follows. +++ Yes, it still exists, and I tried the steps below you suggested. In Windows Explorer, click on the dbx file for the missing folder, (Jeep.dbx) and drag it to the Desktop. +++ Did that, and a small icon appears on the desktop. This is done totally within Windows Explorer. Drag the Jeep.dbx file from the message store opened in the right hand page and drag it to the Desktop at the top of the Windows Explorer folder tree. Open OE and create a folder with the *exact* same name as the one on your Desktop, (Jeep). +++ Did that - and I wonder if it must be created directly under "Local Folders" or if it can be created (nested) within another folder, such as Cars? It shouldn't matter, but you must click on that new folder to open it. Open the new folder ... +++ Did that, and the only message shown is that "There are no items in this view." (My view option is set to show all messages.) You should see a message as you did. There are no messages in this view. and then close OE. +++ Did that. By closing OE while the new folder was open. Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder +++ Did that, and the icon remained on the Desktop, after I had dragged it to the store folder and released it. (Maybe I don't know how to drag and drop? I believe what I was doing was creating a "shortcut" on the desktop to the .dbx file within the store folder - is that what I was supposed to be doing?) You may have been working with a shortcut. (Not exactly sure how). In Windows Explorer, you wanted to click on the Desktop at the top of the folder tree to reveal all the Desktop icons in the right hand panel. Prior to that, you wanted to expand the path to the message store. (The Outlook Express folder in Documents and settings). To drag & drop, you grab the Jeep.dbx folder, with the left mouse key, in the right hand pane showing the desktop icons, and drag it over to the Outlook Express folder in the left pane. The Outlook Express folder will turn blue if you are over it. Now let go of the key and you should see the overwrite prompt. See the attached screen shot. If you expanded the path to the message store, and then clicked on Desktop, this is what you should see. (Some folder names different, of course). Grab the Jeep.dbx file in the right pane and drag it over to the Outlook Express folder in the left. Do you see the prompt? Hope this helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA ... that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. +++ When I was prompted I did click yes. +++ But the messages do not show when I go to OE and click on the folder that I created. +++ Other ideas? Am I supposed to restart the computer after doing these steps? +++ Thanks - I look forward to more guidance. ====================== -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... (I'm using Windows 2000/pro on a Gateway Computer.) I had a folder in Outlook Express with a title of Cars, and a corresponding folder Cars.dbx viewable via Windows Explorer. The folder was getting large, so I moved various messages into three newly created folders, Ford, Chevy, Jeep - at least I thought that was what I did. However, in Outlook Express I now have only the folders Cars, Ford, and Chevy - but no folder for Jeep. When I use Windows Explorer I find Cars.dbx, Ford.dbx, Chevy.dbx, and Jeep.dbx. The Jeep.dbx folder has ~7,000 KB of contents, which seems about right. My problem is how can I access the email stored in that Jeep.dbx folder, since there is no Jeep folder in Outlook Express? (I created a new folder in Outlook Express, named Jeep, but that didn't do it. Via Windows Explorer that merely resulted in a new folder titled Jeep(1).dbx. having 75 KB. Unsuccessful attempt.) Any assistance appreciated. -- ---------- CWLee Former slayer of dragons; practice now limited to sacred cows. Believing we should hire for quality, not quotas, and promote for performance, not preferences. |
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You're welcome & thanks for posting back. You are right about what you found
out. I should have realized and just had you drag it somewhere on the same drive instead of the desktop. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Thanks, guys. I have been successful, thanks to both of you and to a tiny bit of research on my own. What I discovered may help you in your work with others, so I'll describe the quirk involved. In the final analysis I was not being able to DRAG the Jeep.dbx file from the message store location to the Desktop. Whenever I did that it left a copy of the Jeep.dbx file in the message store location, as well as adding one to the Desktop. I figured I must not know how to DRAG a file, even though I had always believed that I was doing that correctly, and even though I was doing exactly what Bruce had described as the DRAG procedure. So, I went to Windows-2000/pro help, and read all I could find on DRAG. Guess what? Per the help file, if one DRAGS a file from a location on one disk to a location on another disk, the DRAG function leaves a copy on the original disk. I believe both Bruce and Ken were assuming that my message store was on the same disk as Windows Explorer - but it is not. Windows Explorer is on my C-disk, and a long time ago I had re-located my message store to my D-disk. When I realized that this might be the problem I then used the DRAG function to get the Jeep.dbx file from the message store to another location on my D-disk, and without leaving a copy on in the message store location. The rest of the process worked as you guys had described, and I how have completed the procedure successfully. Again, many, many thanks for taking the time to walk me through what turned out to be an easy and straightforward process. Best regards. ============================== "Bruce Hagen" wrote in message ... Inline, with some snipping "CWLee" wrote in message ... Thanks again, Bruce - and thanks to Ken who posted with some similar suggestions. First, Bruce, I'll address your comments below, preceded by +++ symbols, and then I'll ask some questions of both you and Ken about your common suggestion. Did you move the message store? That is not the default location. See if you have the correct location. +++ Yes, I moved the message store a long time ago, and I am sure I am correctly navigating to it when needed. If you are in the right place, then it seams that you have done it right. +++ Bruce says to open the Jeep folder in OE, and then close OE whereas Ken says to open and then close the Jeep folder before closing OE. I'll try it Ken's way to see if that makes a difference. It should work either way because the point is that the folder must be accessed once in order to get the overwritee prompt. +++ Ken says to move the Jeep.dbx folder "out of message store." That may be the same step Bruce intended when he spoke of moving the Jeep.dbx folder to the Desktop. It may be that what I was doing was placing a copy of Jeep.dbx on the Desktop, instead of removing Jeep.dbx from the message store. My first indication of that is when asked to overwrite, both the old and new .dbx files are the same size. Ken's suggestion implies that the one being overwritten should be zero. Ken & I meant the same thing, I just suggedted the Desktop as a place to drag it to. If you did not physically drag it out, (AKA there was still a Jeep.dbx in the store folder), then the operation will fail. You want the new folder to create a new dbx file when you drag it from the Desktop to the store folder. If one already exists, nothing will be accomplished excepting another file with (1) included in the name. +++ So, Bruce, could you confirm that I should use "cut and paste" rather than "copy and paste" when moving the Jeep.dbx folder to the Desktop. I'm uneasy about doing that unless one or both of you assure me that is the proper method. You should /not/ use cut and paste, or copy and paste. You /must/ drag the files. This is another way of explaining how to import a single folder. It may make things clearer, or it may confuse you more. I hope it's not the latter. How to restore individual dbx files: http://www.oehelp.com/backup.aspx#imp1 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA +++ Many thanks to both of you - again and again! ======================= The only other choice now would be a retrieval tool. Macallan Outlook Express Extraction: http://www.insideoe.com/resources/tools.htm#macallan DBXtract: http://www.oehelp.com/DBXtract/Default.aspx DBXpress: {much faster for large files} http://www.oehelp.com/DBXpress/Default.aspx -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Bruce, It still doesn't work. The only thing I see different than your screen shot is the location of the message store folder. Your screen shot shows it within the C drive, under an identity, and apparently labeled Outlook Express. On my computer the message store folder is on the D drive, and under my name. Thus there is no folder above it labeled Outlook Express - it has been renamed OEemail. Earlier I was incorrectly following your directions, but the result has been the same when I dragged the Jeep.dbx folder to the Desktop heading on Windows Explorer, instead of to the "main" desktop. I'm guessing that I'm not doing something correctly with respect to creating the Jeep folder in the Outlook Express tree. I have tried it both nested within another folder, and directly under Local Folders. In each case after creating the folder I open it (meaning I click on it) and then close Outlook Express by clicking on the X in the upper right corner. Any other ideas? I appreciate the time you have taken already with this. ============================ ----- Original Message ----- From: "Bruce Hagen" Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress Sent: Thursday, January 03, 2008 10:12 PM Subject: .dbx Access Problem Irrelevant portions sniped If not, see if the dbx file for the folder still exists in the message store and manually restore it as follows. +++ Yes, it still exists, and I tried the steps below you suggested. In Windows Explorer, click on the dbx file for the missing folder, (Jeep.dbx) and drag it to the Desktop. +++ Did that, and a small icon appears on the desktop. This is done totally within Windows Explorer. Drag the Jeep.dbx file from the message store opened in the right hand page and drag it to the Desktop at the top of the Windows Explorer folder tree. Open OE and create a folder with the *exact* same name as the one on your Desktop, (Jeep). +++ Did that - and I wonder if it must be created directly under "Local Folders" or if it can be created (nested) within another folder, such as Cars? It shouldn't matter, but you must click on that new folder to open it. Open the new folder ... +++ Did that, and the only message shown is that "There are no items in this view." (My view option is set to show all messages.) You should see a message as you did. There are no messages in this view. and then close OE. +++ Did that. By closing OE while the new folder was open. Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder +++ Did that, and the icon remained on the Desktop, after I had dragged it to the store folder and released it. (Maybe I don't know how to drag and drop? I believe what I was doing was creating a "shortcut" on the desktop to the .dbx file within the store folder - is that what I was supposed to be doing?) You may have been working with a shortcut. (Not exactly sure how). In Windows Explorer, you wanted to click on the Desktop at the top of the folder tree to reveal all the Desktop icons in the right hand panel. Prior to that, you wanted to expand the path to the message store. (The Outlook Express folder in Documents and settings). To drag & drop, you grab the Jeep.dbx folder, with the left mouse key, in the right hand pane showing the desktop icons, and drag it over to the Outlook Express folder in the left pane. The Outlook Express folder will turn blue if you are over it. Now let go of the key and you should see the overwrite prompt. See the attached screen shot. If you expanded the path to the message store, and then clicked on Desktop, this is what you should see. (Some folder names different, of course). Grab the Jeep.dbx file in the right pane and drag it over to the Outlook Express folder in the left. Do you see the prompt? Hope this helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA ... that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. +++ When I was prompted I did click yes. +++ But the messages do not show when I go to OE and click on the folder that I created. +++ Other ideas? Am I supposed to restart the computer after doing these steps? +++ Thanks - I look forward to more guidance. ====================== -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... (I'm using Windows 2000/pro on a Gateway Computer.) I had a folder in Outlook Express with a title of Cars, and a corresponding folder Cars.dbx viewable via Windows Explorer. The folder was getting large, so I moved various messages into three newly created folders, Ford, Chevy, Jeep - at least I thought that was what I did. However, in Outlook Express I now have only the folders Cars, Ford, and Chevy - but no folder for Jeep. When I use Windows Explorer I find Cars.dbx, Ford.dbx, Chevy.dbx, and Jeep.dbx. The Jeep.dbx folder has ~7,000 KB of contents, which seems about right. My problem is how can I access the email stored in that Jeep.dbx folder, since there is no Jeep folder in Outlook Express? (I created a new folder in Outlook Express, named Jeep, but that didn't do it. Via Windows Explorer that merely resulted in a new folder titled Jeep(1).dbx. having 75 KB. Unsuccessful attempt.) Any assistance appreciated. -- ---------- CWLee Former slayer of dragons; practice now limited to sacred cows. Believing we should hire for quality, not quotas, and promote for performance, not preferences. |
#13
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Your problem influenced me and I have altered my canned reply for restoring
a lost folder. Note the last line. Now I won't have to worry about this as some people will not even mention that they moved the store folder as you properly did. Thanks for the eye-opener. First, make sure it isn't in Deleted Items. If not, see if the dbx file for the folder still exists in the message store and manually restore it as follows. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. In Windows Explorer, click on the dbx file for the missing folder and drag it to the Desktop. Open OE and create a folder with the *exact* same name as the one on your Desktop. Open the new folder and then close OE. Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. *Note* If you have moved the Outlook Express store folder from it's default location on drive C to another drive, drag the dbx file to a location on that drive and not the Desktop. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Thanks, guys. I have been successful, thanks to both of you and to a tiny bit of research on my own. What I discovered may help you in your work with others, so I'll describe the quirk involved. In the final analysis I was not being able to DRAG the Jeep.dbx file from the message store location to the Desktop. Whenever I did that it left a copy of the Jeep.dbx file in the message store location, as well as adding one to the Desktop. I figured I must not know how to DRAG a file, even though I had always believed that I was doing that correctly, and even though I was doing exactly what Bruce had described as the DRAG procedure. So, I went to Windows-2000/pro help, and read all I could find on DRAG. Guess what? Per the help file, if one DRAGS a file from a location on one disk to a location on another disk, the DRAG function leaves a copy on the original disk. I believe both Bruce and Ken were assuming that my message store was on the same disk as Windows Explorer - but it is not. Windows Explorer is on my C-disk, and a long time ago I had re-located my message store to my D-disk. When I realized that this might be the problem I then used the DRAG function to get the Jeep.dbx file from the message store to another location on my D-disk, and without leaving a copy on in the message store location. The rest of the process worked as you guys had described, and I how have completed the procedure successfully. Again, many, many thanks for taking the time to walk me through what turned out to be an easy and straightforward process. Best regards. ============================== "Bruce Hagen" wrote in message ... Inline, with some snipping "CWLee" wrote in message ... Thanks again, Bruce - and thanks to Ken who posted with some similar suggestions. First, Bruce, I'll address your comments below, preceded by +++ symbols, and then I'll ask some questions of both you and Ken about your common suggestion. Did you move the message store? That is not the default location. See if you have the correct location. +++ Yes, I moved the message store a long time ago, and I am sure I am correctly navigating to it when needed. If you are in the right place, then it seams that you have done it right. +++ Bruce says to open the Jeep folder in OE, and then close OE whereas Ken says to open and then close the Jeep folder before closing OE. I'll try it Ken's way to see if that makes a difference. It should work either way because the point is that the folder must be accessed once in order to get the overwritee prompt. +++ Ken says to move the Jeep.dbx folder "out of message store." That may be the same step Bruce intended when he spoke of moving the Jeep.dbx folder to the Desktop. It may be that what I was doing was placing a copy of Jeep.dbx on the Desktop, instead of removing Jeep.dbx from the message store. My first indication of that is when asked to overwrite, both the old and new .dbx files are the same size. Ken's suggestion implies that the one being overwritten should be zero. Ken & I meant the same thing, I just suggedted the Desktop as a place to drag it to. If you did not physically drag it out, (AKA there was still a Jeep.dbx in the store folder), then the operation will fail. You want the new folder to create a new dbx file when you drag it from the Desktop to the store folder. If one already exists, nothing will be accomplished excepting another file with (1) included in the name. +++ So, Bruce, could you confirm that I should use "cut and paste" rather than "copy and paste" when moving the Jeep.dbx folder to the Desktop. I'm uneasy about doing that unless one or both of you assure me that is the proper method. You should /not/ use cut and paste, or copy and paste. You /must/ drag the files. This is another way of explaining how to import a single folder. It may make things clearer, or it may confuse you more. I hope it's not the latter. How to restore individual dbx files: http://www.oehelp.com/backup.aspx#imp1 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA +++ Many thanks to both of you - again and again! ======================= The only other choice now would be a retrieval tool. Macallan Outlook Express Extraction: http://www.insideoe.com/resources/tools.htm#macallan DBXtract: http://www.oehelp.com/DBXtract/Default.aspx DBXpress: {much faster for large files} http://www.oehelp.com/DBXpress/Default.aspx -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Bruce, It still doesn't work. The only thing I see different than your screen shot is the location of the message store folder. Your screen shot shows it within the C drive, under an identity, and apparently labeled Outlook Express. On my computer the message store folder is on the D drive, and under my name. Thus there is no folder above it labeled Outlook Express - it has been renamed OEemail. Earlier I was incorrectly following your directions, but the result has been the same when I dragged the Jeep.dbx folder to the Desktop heading on Windows Explorer, instead of to the "main" desktop. I'm guessing that I'm not doing something correctly with respect to creating the Jeep folder in the Outlook Express tree. I have tried it both nested within another folder, and directly under Local Folders. In each case after creating the folder I open it (meaning I click on it) and then close Outlook Express by clicking on the X in the upper right corner. Any other ideas? I appreciate the time you have taken already with this. ============================ ----- Original Message ----- From: "Bruce Hagen" Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress Sent: Thursday, January 03, 2008 10:12 PM Subject: .dbx Access Problem Irrelevant portions sniped If not, see if the dbx file for the folder still exists in the message store and manually restore it as follows. +++ Yes, it still exists, and I tried the steps below you suggested. In Windows Explorer, click on the dbx file for the missing folder, (Jeep.dbx) and drag it to the Desktop. +++ Did that, and a small icon appears on the desktop. This is done totally within Windows Explorer. Drag the Jeep.dbx file from the message store opened in the right hand page and drag it to the Desktop at the top of the Windows Explorer folder tree. Open OE and create a folder with the *exact* same name as the one on your Desktop, (Jeep). +++ Did that - and I wonder if it must be created directly under "Local Folders" or if it can be created (nested) within another folder, such as Cars? It shouldn't matter, but you must click on that new folder to open it. Open the new folder ... +++ Did that, and the only message shown is that "There are no items in this view." (My view option is set to show all messages.) You should see a message as you did. There are no messages in this view. and then close OE. +++ Did that. By closing OE while the new folder was open. Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder +++ Did that, and the icon remained on the Desktop, after I had dragged it to the store folder and released it. (Maybe I don't know how to drag and drop? I believe what I was doing was creating a "shortcut" on the desktop to the .dbx file within the store folder - is that what I was supposed to be doing?) You may have been working with a shortcut. (Not exactly sure how). In Windows Explorer, you wanted to click on the Desktop at the top of the folder tree to reveal all the Desktop icons in the right hand panel. Prior to that, you wanted to expand the path to the message store. (The Outlook Express folder in Documents and settings). To drag & drop, you grab the Jeep.dbx folder, with the left mouse key, in the right hand pane showing the desktop icons, and drag it over to the Outlook Express folder in the left pane. The Outlook Express folder will turn blue if you are over it. Now let go of the key and you should see the overwrite prompt. See the attached screen shot. If you expanded the path to the message store, and then clicked on Desktop, this is what you should see. (Some folder names different, of course). Grab the Jeep.dbx file in the right pane and drag it over to the Outlook Express folder in the left. Do you see the prompt? Hope this helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA ... that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. +++ When I was prompted I did click yes. +++ But the messages do not show when I go to OE and click on the folder that I created. +++ Other ideas? Am I supposed to restart the computer after doing these steps? +++ Thanks - I look forward to more guidance. ====================== -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... (I'm using Windows 2000/pro on a Gateway Computer.) I had a folder in Outlook Express with a title of Cars, and a corresponding folder Cars.dbx viewable via Windows Explorer. The folder was getting large, so I moved various messages into three newly created folders, Ford, Chevy, Jeep - at least I thought that was what I did. However, in Outlook Express I now have only the folders Cars, Ford, and Chevy - but no folder for Jeep. When I use Windows Explorer I find Cars.dbx, Ford.dbx, Chevy.dbx, and Jeep.dbx. The Jeep.dbx folder has ~7,000 KB of contents, which seems about right. My problem is how can I access the email stored in that Jeep.dbx folder, since there is no Jeep folder in Outlook Express? (I created a new folder in Outlook Express, named Jeep, but that didn't do it. Via Windows Explorer that merely resulted in a new folder titled Jeep(1).dbx. having 75 KB. Unsuccessful attempt.) Any assistance appreciated. -- ---------- CWLee Former slayer of dragons; practice now limited to sacred cows. Believing we should hire for quality, not quotas, and promote for performance, not preferences. |
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![]() It is a rare day that I'm able to help anyone on this list; it is an even rarer day that I've helped an MVP. Wow! Thanks. Keep up the good work Bruce. Best regards. ================= "Bruce Hagen" wrote in message ... Your problem influenced me and I have altered my canned reply for restoring a lost folder. Note the last line. Now I won't have to worry about this as some people will not even mention that they moved the store folder as you properly did. Thanks for the eye-opener. First, make sure it isn't in Deleted Items. If not, see if the dbx file for the folder still exists in the message store and manually restore it as follows. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. In Windows Explorer, click on the dbx file for the missing folder and drag it to the Desktop. Open OE and create a folder with the *exact* same name as the one on your Desktop. Open the new folder and then close OE. Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. *Note* If you have moved the Outlook Express store folder from it's default location on drive C to another drive, drag the dbx file to a location on that drive and not the Desktop. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Thanks, guys. I have been successful, thanks to both of you and to a tiny bit of research on my own. What I discovered may help you in your work with others, so I'll describe the quirk involved. In the final analysis I was not being able to DRAG the Jeep.dbx file from the message store location to the Desktop. Whenever I did that it left a copy of the Jeep.dbx file in the message store location, as well as adding one to the Desktop. I figured I must not know how to DRAG a file, even though I had always believed that I was doing that correctly, and even though I was doing exactly what Bruce had described as the DRAG procedure. So, I went to Windows-2000/pro help, and read all I could find on DRAG. Guess what? Per the help file, if one DRAGS a file from a location on one disk to a location on another disk, the DRAG function leaves a copy on the original disk. I believe both Bruce and Ken were assuming that my message store was on the same disk as Windows Explorer - but it is not. Windows Explorer is on my C-disk, and a long time ago I had re-located my message store to my D-disk. When I realized that this might be the problem I then used the DRAG function to get the Jeep.dbx file from the message store to another location on my D-disk, and without leaving a copy on in the message store location. The rest of the process worked as you guys had described, and I how have completed the procedure successfully. Again, many, many thanks for taking the time to walk me through what turned out to be an easy and straightforward process. Best regards. ============================== "Bruce Hagen" wrote in message ... Inline, with some snipping "CWLee" wrote in message ... Thanks again, Bruce - and thanks to Ken who posted with some similar suggestions. First, Bruce, I'll address your comments below, preceded by +++ symbols, and then I'll ask some questions of both you and Ken about your common suggestion. Did you move the message store? That is not the default location. See if you have the correct location. +++ Yes, I moved the message store a long time ago, and I am sure I am correctly navigating to it when needed. If you are in the right place, then it seams that you have done it right. +++ Bruce says to open the Jeep folder in OE, and then close OE whereas Ken says to open and then close the Jeep folder before closing OE. I'll try it Ken's way to see if that makes a difference. It should work either way because the point is that the folder must be accessed once in order to get the overwritee prompt. +++ Ken says to move the Jeep.dbx folder "out of message store." That may be the same step Bruce intended when he spoke of moving the Jeep.dbx folder to the Desktop. It may be that what I was doing was placing a copy of Jeep.dbx on the Desktop, instead of removing Jeep.dbx from the message store. My first indication of that is when asked to overwrite, both the old and new .dbx files are the same size. Ken's suggestion implies that the one being overwritten should be zero. Ken & I meant the same thing, I just suggedted the Desktop as a place to drag it to. If you did not physically drag it out, (AKA there was still a Jeep.dbx in the store folder), then the operation will fail. You want the new folder to create a new dbx file when you drag it from the Desktop to the store folder. If one already exists, nothing will be accomplished excepting another file with (1) included in the name. +++ So, Bruce, could you confirm that I should use "cut and paste" rather than "copy and paste" when moving the Jeep.dbx folder to the Desktop. I'm uneasy about doing that unless one or both of you assure me that is the proper method. You should /not/ use cut and paste, or copy and paste. You /must/ drag the files. This is another way of explaining how to import a single folder. It may make things clearer, or it may confuse you more. I hope it's not the latter. How to restore individual dbx files: http://www.oehelp.com/backup.aspx#imp1 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA +++ Many thanks to both of you - again and again! ======================= The only other choice now would be a retrieval tool. Macallan Outlook Express Extraction: http://www.insideoe.com/resources/tools.htm#macallan DBXtract: http://www.oehelp.com/DBXtract/Default.aspx DBXpress: {much faster for large files} http://www.oehelp.com/DBXpress/Default.aspx -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Bruce, It still doesn't work. The only thing I see different than your screen shot is the location of the message store folder. Your screen shot shows it within the C drive, under an identity, and apparently labeled Outlook Express. On my computer the message store folder is on the D drive, and under my name. Thus there is no folder above it labeled Outlook Express - it has been renamed OEemail. Earlier I was incorrectly following your directions, but the result has been the same when I dragged the Jeep.dbx folder to the Desktop heading on Windows Explorer, instead of to the "main" desktop. I'm guessing that I'm not doing something correctly with respect to creating the Jeep folder in the Outlook Express tree. I have tried it both nested within another folder, and directly under Local Folders. In each case after creating the folder I open it (meaning I click on it) and then close Outlook Express by clicking on the X in the upper right corner. Any other ideas? I appreciate the time you have taken already with this. ============================ ----- Original Message ----- From: "Bruce Hagen" Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress Sent: Thursday, January 03, 2008 10:12 PM Subject: .dbx Access Problem Irrelevant portions sniped If not, see if the dbx file for the folder still exists in the message store and manually restore it as follows. +++ Yes, it still exists, and I tried the steps below you suggested. In Windows Explorer, click on the dbx file for the missing folder, (Jeep.dbx) and drag it to the Desktop. +++ Did that, and a small icon appears on the desktop. This is done totally within Windows Explorer. Drag the Jeep.dbx file from the message store opened in the right hand page and drag it to the Desktop at the top of the Windows Explorer folder tree. Open OE and create a folder with the *exact* same name as the one on your Desktop, (Jeep). +++ Did that - and I wonder if it must be created directly under "Local Folders" or if it can be created (nested) within another folder, such as Cars? It shouldn't matter, but you must click on that new folder to open it. Open the new folder ... +++ Did that, and the only message shown is that "There are no items in this view." (My view option is set to show all messages.) You should see a message as you did. There are no messages in this view. and then close OE. +++ Did that. By closing OE while the new folder was open. Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder +++ Did that, and the icon remained on the Desktop, after I had dragged it to the store folder and released it. (Maybe I don't know how to drag and drop? I believe what I was doing was creating a "shortcut" on the desktop to the .dbx file within the store folder - is that what I was supposed to be doing?) You may have been working with a shortcut. (Not exactly sure how). In Windows Explorer, you wanted to click on the Desktop at the top of the folder tree to reveal all the Desktop icons in the right hand panel. Prior to that, you wanted to expand the path to the message store. (The Outlook Express folder in Documents and settings). To drag & drop, you grab the Jeep.dbx folder, with the left mouse key, in the right hand pane showing the desktop icons, and drag it over to the Outlook Express folder in the left pane. The Outlook Express folder will turn blue if you are over it. Now let go of the key and you should see the overwrite prompt. See the attached screen shot. If you expanded the path to the message store, and then clicked on Desktop, this is what you should see. (Some folder names different, of course). Grab the Jeep.dbx file in the right pane and drag it over to the Outlook Express folder in the left. Do you see the prompt? Hope this helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA ... that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. +++ When I was prompted I did click yes. +++ But the messages do not show when I go to OE and click on the folder that I created. +++ Other ideas? Am I supposed to restart the computer after doing these steps? +++ Thanks - I look forward to more guidance. ====================== -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... (I'm using Windows 2000/pro on a Gateway Computer.) I had a folder in Outlook Express with a title of Cars, and a corresponding folder Cars.dbx viewable via Windows Explorer. The folder was getting large, so I moved various messages into three newly created folders, Ford, Chevy, Jeep - at least I thought that was what I did. However, in Outlook Express I now have only the folders Cars, Ford, and Chevy - but no folder for Jeep. When I use Windows Explorer I find Cars.dbx, Ford.dbx, Chevy.dbx, and Jeep.dbx. The Jeep.dbx folder has ~7,000 KB of contents, which seems about right. My problem is how can I access the email stored in that Jeep.dbx folder, since there is no Jeep folder in Outlook Express? (I created a new folder in Outlook Express, named Jeep, but that didn't do it. Via Windows Explorer that merely resulted in a new folder titled Jeep(1).dbx. having 75 KB. Unsuccessful attempt.) Any assistance appreciated. -- ---------- CWLee Former slayer of dragons; practice now limited to sacred cows. Believing we should hire for quality, not quotas, and promote for performance, not preferences. |
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It's a rare day that I don't learn something new. Luckily, it is usually
from someone else's mistake. wink -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... It is a rare day that I'm able to help anyone on this list; it is an even rarer day that I've helped an MVP. Wow! Thanks. Keep up the good work Bruce. Best regards. ================= "Bruce Hagen" wrote in message ... Your problem influenced me and I have altered my canned reply for restoring a lost folder. Note the last line. Now I won't have to worry about this as some people will not even mention that they moved the store folder as you properly did. Thanks for the eye-opener. First, make sure it isn't in Deleted Items. If not, see if the dbx file for the folder still exists in the message store and manually restore it as follows. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. In Windows Explorer, click on the dbx file for the missing folder and drag it to the Desktop. Open OE and create a folder with the *exact* same name as the one on your Desktop. Open the new folder and then close OE. Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. *Note* If you have moved the Outlook Express store folder from it's default location on drive C to another drive, drag the dbx file to a location on that drive and not the Desktop. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Thanks, guys. I have been successful, thanks to both of you and to a tiny bit of research on my own. What I discovered may help you in your work with others, so I'll describe the quirk involved. In the final analysis I was not being able to DRAG the Jeep.dbx file from the message store location to the Desktop. Whenever I did that it left a copy of the Jeep.dbx file in the message store location, as well as adding one to the Desktop. I figured I must not know how to DRAG a file, even though I had always believed that I was doing that correctly, and even though I was doing exactly what Bruce had described as the DRAG procedure. So, I went to Windows-2000/pro help, and read all I could find on DRAG. Guess what? Per the help file, if one DRAGS a file from a location on one disk to a location on another disk, the DRAG function leaves a copy on the original disk. I believe both Bruce and Ken were assuming that my message store was on the same disk as Windows Explorer - but it is not. Windows Explorer is on my C-disk, and a long time ago I had re-located my message store to my D-disk. When I realized that this might be the problem I then used the DRAG function to get the Jeep.dbx file from the message store to another location on my D-disk, and without leaving a copy on in the message store location. The rest of the process worked as you guys had described, and I how have completed the procedure successfully. Again, many, many thanks for taking the time to walk me through what turned out to be an easy and straightforward process. Best regards. ============================== "Bruce Hagen" wrote in message ... Inline, with some snipping "CWLee" wrote in message ... Thanks again, Bruce - and thanks to Ken who posted with some similar suggestions. First, Bruce, I'll address your comments below, preceded by +++ symbols, and then I'll ask some questions of both you and Ken about your common suggestion. Did you move the message store? That is not the default location. See if you have the correct location. +++ Yes, I moved the message store a long time ago, and I am sure I am correctly navigating to it when needed. If you are in the right place, then it seams that you have done it right. +++ Bruce says to open the Jeep folder in OE, and then close OE whereas Ken says to open and then close the Jeep folder before closing OE. I'll try it Ken's way to see if that makes a difference. It should work either way because the point is that the folder must be accessed once in order to get the overwritee prompt. +++ Ken says to move the Jeep.dbx folder "out of message store." That may be the same step Bruce intended when he spoke of moving the Jeep.dbx folder to the Desktop. It may be that what I was doing was placing a copy of Jeep.dbx on the Desktop, instead of removing Jeep.dbx from the message store. My first indication of that is when asked to overwrite, both the old and new .dbx files are the same size. Ken's suggestion implies that the one being overwritten should be zero. Ken & I meant the same thing, I just suggedted the Desktop as a place to drag it to. If you did not physically drag it out, (AKA there was still a Jeep.dbx in the store folder), then the operation will fail. You want the new folder to create a new dbx file when you drag it from the Desktop to the store folder. If one already exists, nothing will be accomplished excepting another file with (1) included in the name. +++ So, Bruce, could you confirm that I should use "cut and paste" rather than "copy and paste" when moving the Jeep.dbx folder to the Desktop. I'm uneasy about doing that unless one or both of you assure me that is the proper method. You should /not/ use cut and paste, or copy and paste. You /must/ drag the files. This is another way of explaining how to import a single folder. It may make things clearer, or it may confuse you more. I hope it's not the latter. How to restore individual dbx files: http://www.oehelp.com/backup.aspx#imp1 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA +++ Many thanks to both of you - again and again! ======================= The only other choice now would be a retrieval tool. Macallan Outlook Express Extraction: http://www.insideoe.com/resources/tools.htm#macallan DBXtract: http://www.oehelp.com/DBXtract/Default.aspx DBXpress: {much faster for large files} http://www.oehelp.com/DBXpress/Default.aspx -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... Bruce, It still doesn't work. The only thing I see different than your screen shot is the location of the message store folder. Your screen shot shows it within the C drive, under an identity, and apparently labeled Outlook Express. On my computer the message store folder is on the D drive, and under my name. Thus there is no folder above it labeled Outlook Express - it has been renamed OEemail. Earlier I was incorrectly following your directions, but the result has been the same when I dragged the Jeep.dbx folder to the Desktop heading on Windows Explorer, instead of to the "main" desktop. I'm guessing that I'm not doing something correctly with respect to creating the Jeep folder in the Outlook Express tree. I have tried it both nested within another folder, and directly under Local Folders. In each case after creating the folder I open it (meaning I click on it) and then close Outlook Express by clicking on the X in the upper right corner. Any other ideas? I appreciate the time you have taken already with this. ============================ ----- Original Message ----- From: "Bruce Hagen" Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress Sent: Thursday, January 03, 2008 10:12 PM Subject: .dbx Access Problem Irrelevant portions sniped If not, see if the dbx file for the folder still exists in the message store and manually restore it as follows. +++ Yes, it still exists, and I tried the steps below you suggested. In Windows Explorer, click on the dbx file for the missing folder, (Jeep.dbx) and drag it to the Desktop. +++ Did that, and a small icon appears on the desktop. This is done totally within Windows Explorer. Drag the Jeep.dbx file from the message store opened in the right hand page and drag it to the Desktop at the top of the Windows Explorer folder tree. Open OE and create a folder with the *exact* same name as the one on your Desktop, (Jeep). +++ Did that - and I wonder if it must be created directly under "Local Folders" or if it can be created (nested) within another folder, such as Cars? It shouldn't matter, but you must click on that new folder to open it. Open the new folder ... +++ Did that, and the only message shown is that "There are no items in this view." (My view option is set to show all messages.) You should see a message as you did. There are no messages in this view. and then close OE. +++ Did that. By closing OE while the new folder was open. Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder +++ Did that, and the icon remained on the Desktop, after I had dragged it to the store folder and released it. (Maybe I don't know how to drag and drop? I believe what I was doing was creating a "shortcut" on the desktop to the .dbx file within the store folder - is that what I was supposed to be doing?) You may have been working with a shortcut. (Not exactly sure how). In Windows Explorer, you wanted to click on the Desktop at the top of the folder tree to reveal all the Desktop icons in the right hand panel. Prior to that, you wanted to expand the path to the message store. (The Outlook Express folder in Documents and settings). To drag & drop, you grab the Jeep.dbx folder, with the left mouse key, in the right hand pane showing the desktop icons, and drag it over to the Outlook Express folder in the left pane. The Outlook Express folder will turn blue if you are over it. Now let go of the key and you should see the overwrite prompt. See the attached screen shot. If you expanded the path to the message store, and then clicked on Desktop, this is what you should see. (Some folder names different, of course). Grab the Jeep.dbx file in the right pane and drag it over to the Outlook Express folder in the left. Do you see the prompt? Hope this helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA ... that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. +++ When I was prompted I did click yes. +++ But the messages do not show when I go to OE and click on the folder that I created. +++ Other ideas? Am I supposed to restart the computer after doing these steps? +++ Thanks - I look forward to more guidance. ====================== -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "CWLee" wrote in message ... (I'm using Windows 2000/pro on a Gateway Computer.) I had a folder in Outlook Express with a title of Cars, and a corresponding folder Cars.dbx viewable via Windows Explorer. The folder was getting large, so I moved various messages into three newly created folders, Ford, Chevy, Jeep - at least I thought that was what I did. However, in Outlook Express I now have only the folders Cars, Ford, and Chevy - but no folder for Jeep. When I use Windows Explorer I find Cars.dbx, Ford.dbx, Chevy.dbx, and Jeep.dbx. The Jeep.dbx folder has ~7,000 KB of contents, which seems about right. My problem is how can I access the email stored in that Jeep.dbx folder, since there is no Jeep folder in Outlook Express? (I created a new folder in Outlook Express, named Jeep, but that didn't do it. Via Windows Explorer that merely resulted in a new folder titled Jeep(1).dbx. having 75 KB. Unsuccessful attempt.) Any assistance appreciated. -- ---------- CWLee Former slayer of dragons; practice now limited to sacred cows. Believing we should hire for quality, not quotas, and promote for performance, not preferences. |
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![]() "Bruce Hagen" wrote in message ... Inline, with some snipping +++ So, Bruce, could you confirm that I should use "cut and paste" rather than "copy and paste" when moving the Jeep.dbx folder to the Desktop. I'm uneasy about doing that unless one or both of you assure me that is the proper method. You should /not/ use cut and paste, or copy and paste. You /must/ drag the files. What is the difference between drag - drop and cut - paste? I have more problems with drag and drop. If the left mouse hold is released too soon, the dbx file could end up anywhere. -- Ronald Sommer |
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![]() "Ron Sommer" wrote in message ... "Bruce Hagen" wrote in message ... Inline, with some snipping +++ So, Bruce, could you confirm that I should use "cut and paste" rather than "copy and paste" when moving the Jeep.dbx folder to the Desktop. I'm uneasy about doing that unless one or both of you assure me that is the proper method. You should /not/ use cut and paste, or copy and paste. You /must/ drag the files. What is the difference between drag - drop and cut - paste? I have more problems with drag and drop. If the left mouse hold is released too soon, the dbx file could end up anywhere. -- Ronald Sommer You're right. I just never did it that way before thinking it would not have the same effect as drag & drop. But, I just tried it in a dummy identity and it appears to work fine. Like I told the OP, I learn something new everyday. -- ~Bruce |
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![]() Uzytkownik "CWLee" napisal w wiadomosci ... (I'm using Windows 2000/pro on a Gateway Computer.) I had a folder in Outlook Express with a title of Cars, and a corresponding folder Cars.dbx viewable via Windows Explorer. The folder was getting large, so I moved various messages into three newly created folders, Ford, Chevy, Jeep - at least I thought that was what I did. However, in Outlook Express I now have only the folders Cars, Ford, and Chevy - but no folder for Jeep. When I use Windows Explorer I find Cars.dbx, Ford.dbx, Chevy.dbx, and Jeep.dbx. The Jeep.dbx folder has ~7,000 KB of contents, which seems about right. My problem is how can I access the email stored in that Jeep.dbx folder, since there is no Jeep folder in Outlook Express? (I created a new folder in Outlook Express, named Jeep, but that didn't do it. Via Windows Explorer that merely resulted in a new folder titled Jeep(1).dbx. having 75 KB. Unsuccessful attempt.) Any assistance appreciated. -- ---------- CWLee Former slayer of dragons; practice now limited to sacred cows. Believing we should hire for quality, not quotas, and promote for performance, not preferences. --- avast! antywirus: Przychodzace wiadomosc czysta. Baza sygnatur wirusow (VPS): 080108-0, 2008-01-08 Przetestowano na: 2008-01-09 17:32:42 avast! - Copyright (c) 1988-2008 ALWIL Software. http://www.avast.com --- avast! antywirus: Wychodzace wiadomosc czysta. Baza sygnatur wirusow (VPS): 080108-0, 2008-01-08 Przetestowano na: 2008-01-09 17:32:54 avast! - Copyright (c) 1988-2008 ALWIL Software. http://www.avast.com |
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