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  #1  
Old January 9th 08, 02:51 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Can't view folders in Outlook Express
external usenet poster
 
Posts: 1
Default Outlook Express

Problem:
My problem is when I open my email with Outlook Express I get this message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail from
my provider Amtelecom. To view them I hit "Open" under "File" and then toggle
through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom" and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall Outlook
Express but end up in dead end. I did however reinstall Internet Explorer 7
but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files to
allow them to help resolve the problem the transmission aborted after about
20 minutes . I assume that my request still went through but I never had any
acknowledgement from Microsoft. When I followed up they came back and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy

Ads
  #2  
Old January 9th 08, 03:24 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default Outlook Express

See this archived reply to an identical post:
http://groups.google.com/group/micro...3d4119661632a9
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Can't view folders in Outlook Express wrote:
Problem:
My problem is when I open my email with Outlook Express I get this
message:
"

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail
from
my provider Amtelecom. To view them I hit "Open" under "File" and then
toggle through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom"
and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall Outlook
Express but end up in dead end. I did however reinstall Internet Explorer
7
but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files to
allow them to help resolve the problem the transmission aborted after
about
20 minutes . I assume that my request still went through but I never had
any
acknowledgement from Microsoft. When I followed up they came back and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy


  #3  
Old January 12th 08, 03:56 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
FRANK GOMEZ
external usenet poster
 
Posts: 1
Default Outlook Express


"Can't view folders in Outlook Express" Can't view folders in Outlook
wrote in message
...
Problem:
My problem is when I open my email with Outlook Express I get this
message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at
www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail
from
my provider Amtelecom. To view them I hit "Open" under "File" and then
toggle
through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom"
and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall Outlook
Express but end up in dead end. I did however reinstall Internet Explorer
7
but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files to
allow them to help resolve the problem the transmission aborted after
about
20 minutes . I assume that my request still went through but I never had
any
acknowledgement from Microsoft. When I followed up they came back and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy



  #4  
Old January 23rd 08, 02:52 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Can''t view folders in Outlook Express
external usenet poster
 
Posts: 1
Default Outlook Express

Still looking for a solution to my problem

"Can't view folders in Outlook Express" wrote:

Problem:
My problem is when I open my email with Outlook Express I get this message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail from
my provider Amtelecom. To view them I hit "Open" under "File" and then toggle
through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom" and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall Outlook
Express but end up in dead end. I did however reinstall Internet Explorer 7
but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files to
allow them to help resolve the problem the transmission aborted after about
20 minutes . I assume that my request still went through but I never had any
acknowledgement from Microsoft. When I followed up they came back and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy

  #5  
Old January 23rd 08, 03:18 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default Outlook Express

Why haven't you replied to my reply of 08 Jan-08?
http://groups.google.com/group/micro...5e1083ffb850fd

QP
Unable to Remove InfoPane in Outlook Express 5
http://support.microsoft.com/?kbid=222624

OLEXP: Internet Explorer Cannot Find the File.. infopane ...
http://support.microsoft.com/?kbid=192842

Although the articles mention OE 5, the same issues can apply to OE 6.
And OE6 still uses the 5.0 registry keys.
/QP
Source:
http://groups.google.com/group/micro...3d4119661632a9

Try the fixes in the above 2 KB articles. If no joy...

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/




Can''t view folders in Outlook Express wrote:
Still looking for a solution to my problem

"Can't view folders in Outlook Express" wrote:

Problem:
My problem is when I open my email with Outlook Express I get this
message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail
from my provider Amtelecom. To view them I hit "Open" under "File" and
then toggle through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom"
and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall Outlook
Express but end up in dead end. I did however reinstall Internet
Explorer
7 but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files to
allow them to help resolve the problem the transmission aborted after
about
20 minutes . I assume that my request still went through but I never had
any acknowledgement from Microsoft. When I followed up they came back
and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy


  #6  
Old January 24th 08, 11:06 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Elfrieda Stone
external usenet poster
 
Posts: 2
Default Outlook Express


"Can''t view folders in Outlook Express"
soft.com wrote in message
...
Still looking for a solution to my problem

"Can't view folders in Outlook Express" wrote:

Problem:
My problem is when I open my email with Outlook Express I get this
message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail
from
my provider Amtelecom. To view them I hit "Open" under "File" and then
toggle
through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom"
and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall Outlook
Express but end up in dead end. I did however reinstall Internet
Explorer 7
but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files to
allow them to help resolve the problem the transmission aborted after
about
20 minutes . I assume that my request still went through but I never had
any
acknowledgement from Microsoft. When I followed up they came back and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy



  #7  
Old January 24th 08, 07:57 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default Outlook Express

Still awaiting your reply to my reply.
--
~Robear Dyer (PA Bear)
MS MVP-Internet Explorer, Mail, Consumer Security, Windows Desktop
Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Elfrieda Stone wrote:
"Can''t view folders in Outlook Express"
soft.com wrote in
message
...
Still looking for a solution to my problem

"Can't view folders in Outlook Express" wrote:

Problem:
My problem is when I open my email with Outlook Express I get this
message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail
from
my provider Amtelecom. To view them I hit "Open" under "File" and then
toggle
through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom"
and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall
Outlook
Express but end up in dead end. I did however reinstall Internet
Explorer 7
but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files to
allow them to help resolve the problem the transmission aborted after
about
20 minutes . I assume that my request still went through but I never had
any
acknowledgement from Microsoft. When I followed up they came back and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy


  #8  
Old January 25th 08, 06:56 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Can''''t view folders in Outlook Express
external usenet poster
 
Posts: 3
Default Outlook Express

Dear PA Bear, Sorry for the delay. Thanks for the suggestions. Method 1 and 2
under 192842 = no dice. Method 2 need further details on how to use
" Riegistry Editor". Same under 22624. Sorry for not being computer savy
enough to understand.
Roy

"PA Bear [MS MVP]" wrote:

Why haven't you replied to my reply of 08 Jan-08?
http://groups.google.com/group/micro...5e1083ffb850fd

QP
Unable to Remove InfoPane in Outlook Express 5
http://support.microsoft.com/?kbid=222624

OLEXP: Internet Explorer Cannot Find the File.. infopane ...
http://support.microsoft.com/?kbid=192842

Although the articles mention OE 5, the same issues can apply to OE 6.
And OE6 still uses the 5.0 registry keys.
/QP
Source:
http://groups.google.com/group/micro...3d4119661632a9

Try the fixes in the above 2 KB articles. If no joy...

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/




Can''t view folders in Outlook Express wrote:
Still looking for a solution to my problem

"Can't view folders in Outlook Express" wrote:

Problem:
My problem is when I open my email with Outlook Express I get this
message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail
from my provider Amtelecom. To view them I hit "Open" under "File" and
then toggle through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom"
and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall Outlook
Express but end up in dead end. I did however reinstall Internet
Explorer
7 but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files to
allow them to help resolve the problem the transmission aborted after
about
20 minutes . I assume that my request still went through but I never had
any acknowledgement from Microsoft. When I followed up they came back
and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy



  #9  
Old January 25th 08, 07:31 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default Outlook Express

Does the behavior persist in a new identity?

Repost:
Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File

Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity
into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

--
~PA Bear


Can''''t view folders in Outlook Express wrote:
Dear PA Bear, Sorry for the delay. Thanks for the suggestions. Method 1
and
2 under 192842 = no dice. Method 2 need further details on how to use
" Riegistry Editor". Same under 22624. Sorry for not being computer savy
enough to understand.
Roy

"PA Bear [MS MVP]" wrote:

Why haven't you replied to my reply of 08 Jan-08?
http://groups.google.com/group/micro...5e1083ffb850fd

QP
Unable to Remove InfoPane in Outlook Express 5
http://support.microsoft.com/?kbid=222624

OLEXP: Internet Explorer Cannot Find the File.. infopane ...
http://support.microsoft.com/?kbid=192842

Although the articles mention OE 5, the same issues can apply to OE 6.
And OE6 still uses the 5.0 registry keys.
/QP
Source:
http://groups.google.com/group/micro...3d4119661632a9

Try the fixes in the above 2 KB articles. If no joy...

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File

Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity
into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/




Can''t view folders in Outlook Express wrote:
Still looking for a solution to my problem

"Can't view folders in Outlook Express" wrote:

Problem:
My problem is when I open my email with Outlook Express I get this
message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail
from my provider Amtelecom. To view them I hit "Open" under "File" and
then toggle through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom"
and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall
Outlook
Express but end up in dead end. I did however reinstall Internet
Explorer
7 but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files
to
allow them to help resolve the problem the transmission aborted after
about
20 minutes . I assume that my request still went through but I never
had
any acknowledgement from Microsoft. When I followed up they came back
and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy


  #10  
Old January 26th 08, 03:22 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Can''''t view folders in Outlook Express
external usenet poster
 
Posts: 3
Default Outlook Express

Yes it does but I couldn't complete the identity portion relating to
information about the servers. Also don't know how to compact and import my
files.
Thanks
Roy

"PA Bear [MS MVP]" wrote:

Does the behavior persist in a new identity?

Repost:
Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File

Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity
into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

--
~PA Bear


Can''''t view folders in Outlook Express wrote:
Dear PA Bear, Sorry for the delay. Thanks for the suggestions. Method 1
and
2 under 192842 = no dice. Method 2 need further details on how to use
" Riegistry Editor". Same under 22624. Sorry for not being computer savy
enough to understand.
Roy

"PA Bear [MS MVP]" wrote:

Why haven't you replied to my reply of 08 Jan-08?
http://groups.google.com/group/micro...5e1083ffb850fd

QP
Unable to Remove InfoPane in Outlook Express 5
http://support.microsoft.com/?kbid=222624

OLEXP: Internet Explorer Cannot Find the File.. infopane ...
http://support.microsoft.com/?kbid=192842

Although the articles mention OE 5, the same issues can apply to OE 6.
And OE6 still uses the 5.0 registry keys.
/QP
Source:
http://groups.google.com/group/micro...3d4119661632a9

Try the fixes in the above 2 KB articles. If no joy...

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File

Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity
into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/




Can''t view folders in Outlook Express wrote:
Still looking for a solution to my problem

"Can't view folders in Outlook Express" wrote:

Problem:
My problem is when I open my email with Outlook Express I get this
message: "

Not Found
The requested URL /help/content/oeip.html was not found on this server.


--------------------------------------------------------------------------------

Apache Server at www.rogershelp.com Port 80"


I cannot see my folders containing my emails. I am however getting mail
from my provider Amtelecom. To view them I hit "Open" under "File" and
then toggle through blindly using the "Previous and Next".

Attempted resolutions:
a)I have tried to solve the problem with my e mail provider "Amtelecom"
and

b) "eMachines" the manufacturer but to no avail.

b)I visited Microsoft website and tried to download and reinstall
Outlook
Express but end up in dead end. I did however reinstall Internet
Explorer
7 but the problem didn't go away.

c)Totally frustrated I then went to Microsoft Service via e amil and
outlined the problem however when they began to upload specific files
to
allow them to help resolve the problem the transmission aborted after
about
20 minutes . I assume that my request still went through but I never
had
any acknowledgement from Microsoft. When I followed up they came back
and
suggested all the options that I had already tried except to post the
problem. So...................................

Is there any body out there who can help?

Thanks
Roy



 




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