I am having a similar problem - oe cannot open either the inbox or the
sentbox and when I click on send/rec button it does not seem to try to
dowload at all for me email account - I looked for the inbox.dbx folder and
could not find it even after having it search all folders including the
hidden ones - please help - Thanks
--
Donna


"Kuay Tim" wrote:

Hi Steve,

The Outbox is damaged.

To resolve this behavior, rename or delete the Outbox.dbx file:
Close Outlook Express before renaming or deleting a DBX file.

Click Start, point to Find, and then click Files or Folders.
In the Named box, type Outbox.dbx.
In the Look in box, click your primary hard disk (usually drive C), and then
click Find Now. You may need to include hidden files and folders for your
search.
Right-click the Outbox.dbx file that appears, and then click Rename. It is
okay to delete the file instead.
Type Outbox.old, and then click OK.
Restart Outlook Express to rebuild the Outbox.dbx file, and then send a
message.

Open the Store Folder Alternative

1. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
2. Place the cursor at the left of the text of the path to the folder.
3. Drag the cursor to the right until the text scrolls to the end.
4. Right-click on the text and choose Copy.
5. In the Start, Run box right-click Paste. Click OK to open the store
folder.

Using Keyboard Shortcuts for the Open the Store Folder Alternative

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.
--
Keyboard tips courtesy of Jim Pickering, MVP-Outlook Express


--
Tim K.
aka Kuay Tim
MS-MVP - (IE/OE)
Lynnwood, WA
*
"Steve M. Raleigh" Steve M. wrote in
message ...
Since yesterday morning, OE6 will not send or receive when I tell it to. It
doesn't even log on (the send/rec. window pops up and then immediatly
disappears.)

I cannot even send...i get this message: "The message could not be sent /
an error has occured"

I also realize that when I click on the "outbox" folder, it displays this:
"Folder could not be displayed...OE could not open this folder...possible
causes a Low disk space Low memory" I have no memory or disk space
problems.

HELP! How can I fix this?

"Donna" wrote in message

I am having a similar problem - oe cannot open either the inbox or the
sentbox and when I click on send/rec button it does not seem to try to
dowload at all for me email account - I looked for the inbox.dbx
folder and could not find it even after having it search all folders
including the hidden ones - please help - Thanks

Tools | Accounts
Double click the account.
Is the box to "Include this account ..." checked?

--
Frank Saunders, MS-MVP OE
"Anyone who prefers security over freedom deserves neither."

I tried deleteting got the same error message then tried to rename got the
same error message - will try new identity next
--
Donna


"Donna" wrote:

I am having a similar problem - oe cannot open either the inbox or the
sentbox and when I click on send/rec button it does not seem to try to
dowload at all for me email account - I looked for the inbox.dbx folder and
could not find it even after having it search all folders including the
hidden ones - please help - Thanks
--
Donna


"Kuay Tim" wrote:

Hi Steve,

The Outbox is damaged.

To resolve this behavior, rename or delete the Outbox.dbx file:
Close Outlook Express before renaming or deleting a DBX file.

Click Start, point to Find, and then click Files or Folders.
In the Named box, type Outbox.dbx.
In the Look in box, click your primary hard disk (usually drive C), and then
click Find Now. You may need to include hidden files and folders for your
search.
Right-click the Outbox.dbx file that appears, and then click Rename. It is
okay to delete the file instead.
Type Outbox.old, and then click OK.
Restart Outlook Express to rebuild the Outbox.dbx file, and then send a
message.

Open the Store Folder Alternative

1. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
2. Place the cursor at the left of the text of the path to the folder.
3. Drag the cursor to the right until the text scrolls to the end.
4. Right-click on the text and choose Copy.
5. In the Start, Run box right-click Paste. Click OK to open the store
folder.

Using Keyboard Shortcuts for the Open the Store Folder Alternative

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.
--
Keyboard tips courtesy of Jim Pickering, MVP-Outlook Express


--
Tim K.
aka Kuay Tim
MS-MVP - (IE/OE)
Lynnwood, WA
*
"Steve M. Raleigh" Steve M. wrote in
message ...
Since yesterday morning, OE6 will not send or receive when I tell it to. It
doesn't even log on (the send/rec. window pops up and then immediatly
disappears.)

I cannot even send...i get this message: "The message could not be sent /
an error has occured"

I also realize that when I click on the "outbox" folder, it displays this:
"Folder could not be displayed...OE could not open this folder...possible
causes a Low disk space Low memory" I have no memory or disk space
problems.

HELP! How can I fix this?

Was OE closed when you tried this? It must be cloised or Windows will
prevent deleting or renaming the files.

--
Frank Saunders, MS-MVP OE

"Donna" wrote in message
...
I tried deleteting got the same error message then tried to rename got the
same error message - will try new identity next

"Donna" wrote:

I am having a similar problem - oe cannot open either the inbox or the
sentbox and when I click on send/rec button it does not seem to try to
dowload at all for me email account - I looked for the inbox.dbx folder
and
could not find it even after having it search all folders including the
hidden ones - please help - Thanks

"Kuay Tim" wrote:

Hi Steve,

The Outbox is damaged.

To resolve this behavior, rename or delete the Outbox.dbx file:
Close Outlook Express before renaming or deleting a DBX file.

Click Start, point to Find, and then click Files or Folders.
In the Named box, type Outbox.dbx.
In the Look in box, click your primary hard disk (usually drive C), and
then
click Find Now. You may need to include hidden files and folders for
your
search.
Right-click the Outbox.dbx file that appears, and then click Rename. It
is
okay to delete the file instead.
Type Outbox.old, and then click OK.
Restart Outlook Express to rebuild the Outbox.dbx file, and then send a
message.

Open the Store Folder Alternative

1. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
2. Place the cursor at the left of the text of the path to the folder.
3. Drag the cursor to the right until the text scrolls to the end.
4. Right-click on the text and choose Copy.
5. In the Start, Run box right-click Paste. Click OK to open the store
folder.

Using Keyboard Shortcuts for the Open the Store Folder Alternative

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use
Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.
--
Keyboard tips courtesy of Jim Pickering, MVP-Outlook Express

"Steve M. Raleigh" Steve M. wrote
in
message ...
Since yesterday morning, OE6 will not send or receive when I tell it
to. It
doesn't even log on (the send/rec. window pops up and then immediatly
disappears.)

I cannot even send...i get this message: "The message could not be
sent /
an error has occured"

I also realize that when I click on the "outbox" folder, it displays
this:
"Folder could not be displayed...OE could not open this
folder...possible
causes a Low disk space Low memory" I have no memory or disk
space
problems.

HELP! How can I fix this?

got it fixed - tried the new identity and it worked - Thanks for all the help -
--
Donna


"Frank Saunders, MS-MVP OE" wrote:

Was OE closed when you tried this? It must be cloised or Windows will
prevent deleting or renaming the files.

--
Frank Saunders, MS-MVP OE

"Donna" wrote in message
...
I tried deleteting got the same error message then tried to rename got the
same error message - will try new identity next

"Donna" wrote:

I am having a similar problem - oe cannot open either the inbox or the
sentbox and when I click on send/rec button it does not seem to try to
dowload at all for me email account - I looked for the inbox.dbx folder
and
could not find it even after having it search all folders including the
hidden ones - please help - Thanks

"Kuay Tim" wrote:

Hi Steve,

The Outbox is damaged.

To resolve this behavior, rename or delete the Outbox.dbx file:
Close Outlook Express before renaming or deleting a DBX file.

Click Start, point to Find, and then click Files or Folders.
In the Named box, type Outbox.dbx.
In the Look in box, click your primary hard disk (usually drive C), and
then
click Find Now. You may need to include hidden files and folders for
your
search.
Right-click the Outbox.dbx file that appears, and then click Rename. It
is
okay to delete the file instead.
Type Outbox.old, and then click OK.
Restart Outlook Express to rebuild the Outbox.dbx file, and then send a
message.

Open the Store Folder Alternative

1. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
2. Place the cursor at the left of the text of the path to the folder.
3. Drag the cursor to the right until the text scrolls to the end.
4. Right-click on the text and choose Copy.
5. In the Start, Run box right-click Paste. Click OK to open the store
folder.

Using Keyboard Shortcuts for the Open the Store Folder Alternative

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use
Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.
--
Keyboard tips courtesy of Jim Pickering, MVP-Outlook Express

"Steve M. Raleigh" Steve M. wrote
in
message ...
Since yesterday morning, OE6 will not send or receive when I tell it
to. It
doesn't even log on (the send/rec. window pops up and then immediatly
disappears.)

I cannot even send...i get this message: "The message could not be
sent /
an error has occured"

I also realize that when I click on the "outbox" folder, it displays
this:
"Folder could not be displayed...OE could not open this
folder...possible
causes a Low disk space Low memory" I have no memory or disk
space
problems.

HELP! How can I fix this?