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#1
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I am still waiting for some advice on fixing oe 6.0 - I have sbc yahoo dsl
and can receive mail in yahoo, but prefer to receive it in outlook express - oe worked fine on 1-31-06 and when I opened the program on 2-1-06 it did not - I am getting a message saying oe could not open folder(inbox) causes could be low disk space or low memory. I already did everything I could to make sure I did not have low disk space or low memory. When I tried to find the file inbox.dbx it was not there when I searched for it even among hidden files - kind of hard to delete a file that isn't there to make a new one - please help - Thanks -- Donna "Steve M. Raleigh" wrote: Since yesterday morning, OE6 will not send or receive when I tell it to. It doesn't even log on (the send/rec. window pops up and then immediatly disappears.) I cannot even send...i get this message: "The message could not be sent / an error has occured" I also realize that when I click on the "outbox" folder, it displays this: "Folder could not be displayed...OE could not open this folder...possible causes a Low disk space Low memory" I have no memory or disk space problems. HELP! How can I fix this? |
#2
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I tried to delete the inbox.dbx, outbox.dbx & outbox.dbx - got an error
message: Cannot delete inbox.dbx Data error( cyclic redundancy check) -- Donna "Donna" wrote: I am still waiting for some advice on fixing oe 6.0 - I have sbc yahoo dsl and can receive mail in yahoo, but prefer to receive it in outlook express - oe worked fine on 1-31-06 and when I opened the program on 2-1-06 it did not - I am getting a message saying oe could not open folder(inbox) causes could be low disk space or low memory. I already did everything I could to make sure I did not have low disk space or low memory. When I tried to find the file inbox.dbx it was not there when I searched for it even among hidden files - kind of hard to delete a file that isn't there to make a new one - please help - Thanks -- Donna "Steve M. Raleigh" wrote: Since yesterday morning, OE6 will not send or receive when I tell it to. It doesn't even log on (the send/rec. window pops up and then immediatly disappears.) I cannot even send...i get this message: "The message could not be sent / an error has occured" I also realize that when I click on the "outbox" folder, it displays this: "Folder could not be displayed...OE could not open this folder...possible causes a Low disk space Low memory" I have no memory or disk space problems. HELP! How can I fix this? |
#3
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Hi Donna,
Are you still looking for help with this issue? Was OE closed when you attempted to delete the Inbox.dbx file? Can the file be renamed to Inbox.old? Some minor corruption can be corrected by compacting folders, but this does not offer a good chance for success. OE File (menu), Folder Compact All Folders. This is most safely done in Offline mode. Do not do anything until the process completes -- usually two minutes or less. The best best course might be to use a new Outlook Express identity. Are there any messages you want to try to save from the problem identity? OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0 http://support.microsoft.com/default...b;EN-US;209169 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Donna" wrote in message ... I tried to delete the inbox.dbx, outbox.dbx & outbox.dbx - got an error message: Cannot delete inbox.dbx Data error( cyclic redundancy check) -- Donna "Donna" wrote: I am still waiting for some advice on fixing oe 6.0 - I have sbc yahoo dsl and can receive mail in yahoo, but prefer to receive it in outlook express - oe worked fine on 1-31-06 and when I opened the program on 2-1-06 it did not - I am getting a message saying oe could not open folder(inbox) causes could be low disk space or low memory. I already did everything I could to make sure I did not have low disk space or low memory. When I tried to find the file inbox.dbx it was not there when I searched for it even among hidden files - kind of hard to delete a file that isn't there to make a new one - please help - Thanks -- Donna "Steve M. Raleigh" wrote: Since yesterday morning, OE6 will not send or receive when I tell it to. It doesn't even log on (the send/rec. window pops up and then immediatly disappears.) I cannot even send...i get this message: "The message could not be sent / an error has occured" I also realize that when I click on the "outbox" folder, it displays this: "Folder could not be displayed...OE could not open this folder...possible causes a Low disk space Low memory" I have no memory or disk space problems. HELP! How can I fix this? |
#4
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Yes I am still looking for help - I will try your suggestions although I had
already compacted the folders - don't remember if oe was open when I tried to delete the inbox,outbox,sentbox, deletebox - it did let me delete the draftbox- so I will try again with oe closed and if that doesn't work I will try renaming and if that doesn't work I will try the new identity if that doesn't work should I try to uninstall oe 6.0 and then reinstall it? - Thanks -- Donna "Kuay Tim" wrote: Hi Donna, Are you still looking for help with this issue? Was OE closed when you attempted to delete the Inbox.dbx file? Can the file be renamed to Inbox.old? Some minor corruption can be corrected by compacting folders, but this does not offer a good chance for success. OE File (menu), Folder Compact All Folders. This is most safely done in Offline mode. Do not do anything until the process completes -- usually two minutes or less. The best best course might be to use a new Outlook Express identity. Are there any messages you want to try to save from the problem identity? OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0 http://support.microsoft.com/default...b;EN-US;209169 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Donna" wrote in message ... I tried to delete the inbox.dbx, outbox.dbx & outbox.dbx - got an error message: Cannot delete inbox.dbx Data error( cyclic redundancy check) -- Donna "Donna" wrote: I am still waiting for some advice on fixing oe 6.0 - I have sbc yahoo dsl and can receive mail in yahoo, but prefer to receive it in outlook express - oe worked fine on 1-31-06 and when I opened the program on 2-1-06 it did not - I am getting a message saying oe could not open folder(inbox) causes could be low disk space or low memory. I already did everything I could to make sure I did not have low disk space or low memory. When I tried to find the file inbox.dbx it was not there when I searched for it even among hidden files - kind of hard to delete a file that isn't there to make a new one - please help - Thanks -- Donna "Steve M. Raleigh" wrote: Since yesterday morning, OE6 will not send or receive when I tell it to. It doesn't even log on (the send/rec. window pops up and then immediatly disappears.) I cannot even send...i get this message: "The message could not be sent / an error has occured" I also realize that when I click on the "outbox" folder, it displays this: "Folder could not be displayed...OE could not open this folder...possible causes a Low disk space Low memory" I have no memory or disk space problems. HELP! How can I fix this? |
#5
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Hi Donna,
I would not recommend a repair/reinstall of OE at this time. Let's first see if the problem can be resolved in a simpler manner. Often a problem is not with the install, but has another cause which a repair/reinstall will not remedy. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Donna" wrote in message ... Yes I am still looking for help - I will try your suggestions although I had already compacted the folders - don't remember if oe was open when I tried to delete the inbox,outbox,sentbox, deletebox - it did let me delete the draftbox- so I will try again with oe closed and if that doesn't work I will try renaming and if that doesn't work I will try the new identity if that doesn't work should I try to uninstall oe 6.0 and then reinstall it? - Thanks -- Donna "Kuay Tim" wrote: Hi Donna, Are you still looking for help with this issue? Was OE closed when you attempted to delete the Inbox.dbx file? Can the file be renamed to Inbox.old? Some minor corruption can be corrected by compacting folders, but this does not offer a good chance for success. OE File (menu), Folder Compact All Folders. This is most safely done in Offline mode. Do not do anything until the process completes -- usually two minutes or less. The best best course might be to use a new Outlook Express identity. Are there any messages you want to try to save from the problem identity? OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0 http://support.microsoft.com/default...b;EN-US;209169 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Donna" wrote in message ... I tried to delete the inbox.dbx, outbox.dbx & outbox.dbx - got an error message: Cannot delete inbox.dbx Data error( cyclic redundancy check) -- Donna "Donna" wrote: I am still waiting for some advice on fixing oe 6.0 - I have sbc yahoo dsl and can receive mail in yahoo, but prefer to receive it in outlook express - oe worked fine on 1-31-06 and when I opened the program on 2-1-06 it did not - I am getting a message saying oe could not open folder(inbox) causes could be low disk space or low memory. I already did everything I could to make sure I did not have low disk space or low memory. When I tried to find the file inbox.dbx it was not there when I searched for it even among hidden files - kind of hard to delete a file that isn't there to make a new one - please help - Thanks -- Donna "Steve M. Raleigh" wrote: Since yesterday morning, OE6 will not send or receive when I tell it to. It doesn't even log on (the send/rec. window pops up and then immediatly disappears.) I cannot even send...i get this message: "The message could not be sent / an error has occured" I also realize that when I click on the "outbox" folder, it displays this: "Folder could not be displayed...OE could not open this folder...possible causes a Low disk space Low memory" I have no memory or disk space problems. HELP! How can I fix this? |
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