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#1
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I am running XP SP2.
I can no longer "save" a created email in my Drafts folder. It gives me a popup window with the message, "Cannot save this message". I can do a "save as" and put it into my My Documents folder, but not a "save" to store it as a draft. I've tried deleting the Drafts.dbx file under the Identities folder for OE, tried putting a new Drafts folder inunder Local Folders, but nothing works. Otherwise,OE is working OK. How can I repair this? Thnaks. Ken |
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#2
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Was OE closed when you deleted Drafts.dbx? It won't change a thing if OE is
open. What is the size of Drafts.dbx? -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... I am running XP SP2. I can no longer "save" a created email in my Drafts folder. It gives me a popup window with the message, "Cannot save this message". I can do a "save as" and put it into my My Documents folder, but not a "save" to store it as a draft. I've tried deleting the Drafts.dbx file under the Identities folder for OE, tried putting a new Drafts folder inunder Local Folders, but nothing works. Otherwise,OE is working OK. How can I repair this? Thnaks. Ken |
#3
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Yes, OE was closed when I deleted Drafts.dbx. I couldn't even delete the
file when OE was open. I have since re-created a drafts.dbx folder several times--still no luck. I just restored from disk backup an old copy of drafts.dbx with 819 kb and 6 saved emails. They show up fine now in OE in the Drafts folder. But I still can't save a new draft email. Ken "Bruce Hagen" wrote in message ... Was OE closed when you deleted Drafts.dbx? It won't change a thing if OE is open. What is the size of Drafts.dbx? -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... I am running XP SP2. I can no longer "save" a created email in my Drafts folder. It gives me a popup window with the message, "Cannot save this message". I can do a "save as" and put it into my My Documents folder, but not a "save" to store it as a draft. I've tried deleting the Drafts.dbx file under the Identities folder for OE, tried putting a new Drafts folder inunder Local Folders, but nothing works. Otherwise,OE is working OK. How can I repair this? Thnaks. Ken |
#4
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Is your old copy named Drafts.dbx? You can't have two folders with the same
file name. Move the messages in the backup Drafts folder to a user created folder and see if you can delete Drafts.dbx again. If you can't, try a new identity. You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... Yes, OE was closed when I deleted Drafts.dbx. I couldn't even delete the file when OE was open. I have since re-created a drafts.dbx folder several times--still no luck. I just restored from disk backup an old copy of drafts.dbx with 819 kb and 6 saved emails. They show up fine now in OE in the Drafts folder. But I still can't save a new draft email. Ken "Bruce Hagen" wrote in message ... Was OE closed when you deleted Drafts.dbx? It won't change a thing if OE is open. What is the size of Drafts.dbx? -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... I am running XP SP2. I can no longer "save" a created email in my Drafts folder. It gives me a popup window with the message, "Cannot save this message". I can do a "save as" and put it into my My Documents folder, but not a "save" to store it as a draft. I've tried deleting the Drafts.dbx file under the Identities folder for OE, tried putting a new Drafts folder inunder Local Folders, but nothing works. Otherwise,OE is working OK. How can I repair this? Thnaks. Ken |
#5
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I don't know what it was, or why it happened, but it's fixed.
I deleted the Drafts folder, shut down OE, rebooted it, and it created a new drafts folder and drafts.dbx. The first time I did a manual create of a Drafts folder, but it wasn't in the right position under Local Folders, so I guess it wanted to re-create the Drafts folder itself and put it below "deleted items" which is the default position. It now saves again. Thanks very much. Ken "Bruce Hagen" wrote in message ... Is your old copy named Drafts.dbx? You can't have two folders with the same file name. Move the messages in the backup Drafts folder to a user created folder and see if you can delete Drafts.dbx again. If you can't, try a new identity. You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... Yes, OE was closed when I deleted Drafts.dbx. I couldn't even delete the file when OE was open. I have since re-created a drafts.dbx folder several times--still no luck. I just restored from disk backup an old copy of drafts.dbx with 819 kb and 6 saved emails. They show up fine now in OE in the Drafts folder. But I still can't save a new draft email. Ken "Bruce Hagen" wrote in message ... Was OE closed when you deleted Drafts.dbx? It won't change a thing if OE is open. What is the size of Drafts.dbx? -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... I am running XP SP2. I can no longer "save" a created email in my Drafts folder. It gives me a popup window with the message, "Cannot save this message". I can do a "save as" and put it into my My Documents folder, but not a "save" to store it as a draft. I've tried deleting the Drafts.dbx file under the Identities folder for OE, tried putting a new Drafts folder inunder Local Folders, but nothing works. Otherwise,OE is working OK. How can I repair this? Thnaks. Ken |
#6
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You're welcome. Glad it is resolved.
-- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... I don't know what it was, or why it happened, but it's fixed. I deleted the Drafts folder, shut down OE, rebooted it, and it created a new drafts folder and drafts.dbx. The first time I did a manual create of a Drafts folder, but it wasn't in the right position under Local Folders, so I guess it wanted to re-create the Drafts folder itself and put it below "deleted items" which is the default position. It now saves again. Thanks very much. Ken "Bruce Hagen" wrote in message ... Is your old copy named Drafts.dbx? You can't have two folders with the same file name. Move the messages in the backup Drafts folder to a user created folder and see if you can delete Drafts.dbx again. If you can't, try a new identity. You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... Yes, OE was closed when I deleted Drafts.dbx. I couldn't even delete the file when OE was open. I have since re-created a drafts.dbx folder several times--still no luck. I just restored from disk backup an old copy of drafts.dbx with 819 kb and 6 saved emails. They show up fine now in OE in the Drafts folder. But I still can't save a new draft email. Ken "Bruce Hagen" wrote in message ... Was OE closed when you deleted Drafts.dbx? It won't change a thing if OE is open. What is the size of Drafts.dbx? -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "KenV" wrote in message ... I am running XP SP2. I can no longer "save" a created email in my Drafts folder. It gives me a popup window with the message, "Cannot save this message". I can do a "save as" and put it into my My Documents folder, but not a "save" to store it as a draft. I've tried deleting the Drafts.dbx file under the Identities folder for OE, tried putting a new Drafts folder inunder Local Folders, but nothing works. Otherwise,OE is working OK. How can I repair this? Thnaks. Ken |
#7
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KenV wrote:
I don't know what it was, or why it happened, but it's fixed. I deleted the Drafts folder, shut down OE, rebooted it, and it created a new drafts folder and drafts.dbx... Then OE was NOT closed the other times you deleted DRAFTS.DBX. If you could literally delete the Drafts folder, either it wasn't the default Drafts folder or your identity's damaged. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/s |
#8
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Here is what happened, in sequence, as I recall it:
First, I couldn't save new messages as drafts. Then I saw that the Drafts folder was missing in OE--when or how it disappeared, I don't know. So I decided to add a new folder, Drafts, manually. That was the wrong thing to do, but I didn't know that, and there was then a new, empty folder, Drafts, in alphabetical order with the rest of the folders beneath the default folders. I then shut down OE, then went to Windows explorer, and deleted the drafts.dbx file I then reopened OE, and there was the same Drafts folder I had manually added, but I still couldn't save into it. I shut down OE again and deleted the drafts.dbx. I then restored, from an image backup on an external drive, the entire OE Identities sub folder I had backed up a few days ago, and put that subfolder onto my Desktop. I copied all the newer files--everything--from the current corrupted Identities subfolder into the Identities subfolder on the desktop, overwriting the week-old dbx files, to bring it up to date. Then I deleted the OE Identities subfolder I had been using, moved the restored folder with the current dbx files, etc., from my Desktop back to the location where OE expected to find it. It had the same long name with all the numbers, etc., as the one I had just deleted. It also had the old, backed-up drafts.dbx, since there was no newer drafts.dbx to overwrite it. When I then opened OE, everything was completely back to normal--OE had re-created a default Drafts folder, which it wouldn't do before, and all my other folders were current with the messages I had sent and received since my week-old backup. And I could now save to the drafts folder. That was probably a very long way around the problem, but seemed easier than creating a new identity and importing everything including the address book, accounts, re-writing the message rules, etc. I'm still not sure what got corrupted originally, or how it got corrupted. Ken "PA Bear [MS MVP]" wrote in message ... KenV wrote: I don't know what it was, or why it happened, but it's fixed. I deleted the Drafts folder, shut down OE, rebooted it, and it created a new drafts folder and drafts.dbx... Then OE was NOT closed the other times you deleted DRAFTS.DBX. If you could literally delete the Drafts folder, either it wasn't the default Drafts folder or your identity's damaged. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/s |
#9
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I'm still not sure what got corrupted originally, or how it got corrupted.
See this discussion: http://www.microsoft.com/windows/IE/...orruption.mspx General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~PA Bear KenV wrote: Here is what happened, in sequence, as I recall it: First, I couldn't save new messages as drafts. Then I saw that the Drafts folder was missing in OE--when or how it disappeared, I don't know. So I decided to add a new folder, Drafts, manually. That was the wrong thing to do, but I didn't know that, and there was then a new, empty folder, Drafts, in alphabetical order with the rest of the folders beneath the default folders. I then shut down OE, then went to Windows explorer, and deleted the drafts.dbx file I then reopened OE, and there was the same Drafts folder I had manually added, but I still couldn't save into it. I shut down OE again and deleted the drafts.dbx. I then restored, from an image backup on an external drive, the entire OE Identities sub folder I had backed up a few days ago, and put that subfolder onto my Desktop. I copied all the newer files--everything--from the current corrupted Identities subfolder into the Identities subfolder on the desktop, overwriting the week-old dbx files, to bring it up to date. Then I deleted the OE Identities subfolder I had been using, moved the restored folder with the current dbx files, etc., from my Desktop back to the location where OE expected to find it. It had the same long name with all the numbers, etc., as the one I had just deleted. It also had the old, backed-up drafts.dbx, since there was no newer drafts.dbx to overwrite it. When I then opened OE, everything was completely back to normal--OE had re-created a default Drafts folder, which it wouldn't do before, and all my other folders were current with the messages I had sent and received since my week-old backup. And I could now save to the drafts folder. That was probably a very long way around the problem, but seemed easier than creating a new identity and importing everything including the address book, accounts, re-writing the message rules, etc. I'm still not sure what got corrupted originally, or how it got corrupted. "PA Bear [MS MVP]" wrote in message ... KenV wrote: I don't know what it was, or why it happened, but it's fixed. I deleted the Drafts folder, shut down OE, rebooted it, and it created a new drafts folder and drafts.dbx... Then OE was NOT closed the other times you deleted DRAFTS.DBX. If you could literally delete the Drafts folder, either it wasn't the default Drafts folder or your identity's damaged. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/s |
#10
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Very helpful! Thanks!
ken "PA Bear [MS MVP]" wrote in message ... I'm still not sure what got corrupted originally, or how it got corrupted. See this discussion: http://www.microsoft.com/windows/IE/...orruption.mspx General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~PA Bear KenV wrote: Here is what happened, in sequence, as I recall it: First, I couldn't save new messages as drafts. Then I saw that the Drafts folder was missing in OE--when or how it disappeared, I don't know. So I decided to add a new folder, Drafts, manually. That was the wrong thing to do, but I didn't know that, and there was then a new, empty folder, Drafts, in alphabetical order with the rest of the folders beneath the default folders. I then shut down OE, then went to Windows explorer, and deleted the drafts.dbx file I then reopened OE, and there was the same Drafts folder I had manually added, but I still couldn't save into it. I shut down OE again and deleted the drafts.dbx. I then restored, from an image backup on an external drive, the entire OE Identities sub folder I had backed up a few days ago, and put that subfolder onto my Desktop. I copied all the newer files--everything--from the current corrupted Identities subfolder into the Identities subfolder on the desktop, overwriting the week-old dbx files, to bring it up to date. Then I deleted the OE Identities subfolder I had been using, moved the restored folder with the current dbx files, etc., from my Desktop back to the location where OE expected to find it. It had the same long name with all the numbers, etc., as the one I had just deleted. It also had the old, backed-up drafts.dbx, since there was no newer drafts.dbx to overwrite it. When I then opened OE, everything was completely back to normal--OE had re-created a default Drafts folder, which it wouldn't do before, and all my other folders were current with the messages I had sent and received since my week-old backup. And I could now save to the drafts folder. That was probably a very long way around the problem, but seemed easier than creating a new identity and importing everything including the address book, accounts, re-writing the message rules, etc. I'm still not sure what got corrupted originally, or how it got corrupted. "PA Bear [MS MVP]" wrote in message ... KenV wrote: I don't know what it was, or why it happened, but it's fixed. I deleted the Drafts folder, shut down OE, rebooted it, and it created a new drafts folder and drafts.dbx... Then OE was NOT closed the other times you deleted DRAFTS.DBX. If you could literally delete the Drafts folder, either it wasn't the default Drafts folder or your identity's damaged. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/s |
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