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OE Freezes



 
 
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  #1  
Old February 25th 08, 11:30 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bill[_6_]
external usenet poster
 
Posts: 88
Default OE Freezes

From an old post concerning OE freezes.
I now have the same problem on another
computer, except that OE continues to
remained frozen on subsequent re-boots.

I took OE offline and compressed all the
folders and re-booted, but still get the same
problem.
======(old post Oct 21, 2007)=======
ID =

OE freezes following the morning's boot "if"
I click on "Send/Recv". Other functions
"Newsgroups", folder and message views
function normally, but as soon as I click on
"Send/Recv" OE "hour-glasses" and I have
to cancel with the Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill


  #2  
Old February 25th 08, 11:45 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE Freezes

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
From an old post concerning OE freezes.
I now have the same problem on another
computer, except that OE continues to
remained frozen on subsequent re-boots.

I took OE offline and compressed all the
folders and re-booted, but still get the same
problem.
======(old post Oct 21, 2007)=======
ID =

OE freezes following the morning's boot "if"
I click on "Send/Recv". Other functions
"Newsgroups", folder and message views
function normally, but as soon as I click on
"Send/Recv" OE "hour-glasses" and I have
to cancel with the Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill


  #3  
Old February 26th 08, 02:23 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bill[_6_]
external usenet poster
 
Posts: 88
Default OE Freezes

Thanks Bruce. I'll try that as soon as the failing computer
is available for such maneuvers.
Bill


"Bruce Hagen" wrote in message
...
You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
From an old post concerning OE freezes.
I now have the same problem on another
computer, except that OE continues to
remained frozen on subsequent re-boots.

I took OE offline and compressed all the
folders and re-booted, but still get the same
problem.
======(old post Oct 21, 2007)=======
ID =

OE freezes following the morning's boot "if"
I click on "Send/Recv". Other functions
"Newsgroups", folder and message views
function normally, but as soon as I click on
"Send/Recv" OE "hour-glasses" and I have
to cancel with the Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill




  #4  
Old February 26th 08, 04:34 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bill[_6_]
external usenet poster
 
Posts: 88
Default OE Freezes

Okay, I created a new identity and imported both the message
store and WAB. I found where the new store was created, but
in looking in HKEY_CURRENT_USER, it appears that the
WAB file applies to both identities. Do WAB files support
multiple identities within a single file?

We'll have to wait for a day or so to see if OE executes
properly. I'll keep this thread tagged so I'll remember to post
back one way or another.

Bill



"Bruce Hagen" wrote in message
...
You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
From an old post concerning OE freezes.
I now have the same problem on another
computer, except that OE continues to
remained frozen on subsequent re-boots.

I took OE offline and compressed all the
folders and re-booted, but still get the same
problem.
======(old post Oct 21, 2007)=======
ID =

OE freezes following the morning's boot "if"
I click on "Send/Recv". Other functions
"Newsgroups", folder and message views
function normally, but as soon as I click on
"Send/Recv" OE "hour-glasses" and I have
to cancel with the Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill




  #5  
Old February 26th 08, 04:42 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE Freezes

One WAB can do more than one identity. This is how I bring it to a new ID,
but what you did is probably fine.

Open the Address Book in the old identity and File | Export | Address Book
(wab) to any place on your HDD that is easy for you. My Documents is fine.
Then, open the Address Book in the new identity and File | Import | Address
Book (wab) and point to where you saved it.

Note that just like your messages, it is a good idea to back up your address
book. Exporting & importing that way just left a copy in My Documents.

Hope the big problem is solved.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Okay, I created a new identity and imported both the message
store and WAB. I found where the new store was created, but
in looking in HKEY_CURRENT_USER, it appears that the
WAB file applies to both identities. Do WAB files support
multiple identities within a single file?

We'll have to wait for a day or so to see if OE executes
properly. I'll keep this thread tagged so I'll remember to post
back one way or another.

Bill



"Bruce Hagen" wrote in message
...
You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from
the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
From an old post concerning OE freezes.
I now have the same problem on another
computer, except that OE continues to
remained frozen on subsequent re-boots.

I took OE offline and compressed all the
folders and re-booted, but still get the same
problem.
======(old post Oct 21, 2007)=======
ID =

OE freezes following the morning's boot "if"
I click on "Send/Recv". Other functions
"Newsgroups", folder and message views
function normally, but as soon as I click on
"Send/Recv" OE "hour-glasses" and I have
to cancel with the Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill





  #6  
Old February 26th 08, 07:50 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bill[_6_]
external usenet poster
 
Posts: 88
Default OE Freezes

Thanks Bruce, to know that there are multiple identities within a single
WAB
is useful knowledge in these instances. However, it brings up the question
of
how to delete all parts of the old ''Main Identity'' without damaging the
WAB?

Does OE purge the appropriate portions of the WAB when the message
store and contacts are to be deleted? Intuitively, I would say yes, in that
OE
was capable of creating the separate contacts when I imported the address
book to begin with. However, I'd rather ask for confirmation on that point
before "I shoot a hole in my foot".

Bill


"Bruce Hagen" wrote in message
...
One WAB can do more than one identity. This is how I bring it to a new ID,
but what you did is probably fine.

Open the Address Book in the old identity and File | Export | Address Book
(wab) to any place on your HDD that is easy for you. My Documents is fine.
Then, open the Address Book in the new identity and File | Import |
Address Book (wab) and point to where you saved it.

Note that just like your messages, it is a good idea to back up your
address book. Exporting & importing that way just left a copy in My
Documents.

Hope the big problem is solved.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Okay, I created a new identity and imported both the message
store and WAB. I found where the new store was created, but
in looking in HKEY_CURRENT_USER, it appears that the
WAB file applies to both identities. Do WAB files support
multiple identities within a single file?

We'll have to wait for a day or so to see if OE executes
properly. I'll keep this thread tagged so I'll remember to post
back one way or another.

Bill



"Bruce Hagen" wrote in message
...
You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from
the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
From an old post concerning OE freezes.
I now have the same problem on another
computer, except that OE continues to
remained frozen on subsequent re-boots.

I took OE offline and compressed all the
folders and re-booted, but still get the same
problem.
======(old post Oct 21, 2007)=======
ID =

OE freezes following the morning's boot "if"
I click on "Send/Recv". Other functions
"Newsgroups", folder and message views
function normally, but as soon as I click on
"Send/Recv" OE "hour-glasses" and I have
to cancel with the Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill







  #7  
Old February 26th 08, 03:49 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE Freezes

There aren't multiple identities within a single WAB, they are using the
same WAB. The only thing you have to worry about is removing the identity in
Manage Identities. If you want to get exotic, do an Advanced search and
include Hidden Files and Folders and search for:

*.wab

You can delete all except the one you are currently using, but none of the
WABs are going to carry any corruption from your old identity. The
corruption, if that is what it has turned out to be is in one or more dbx
files in the IDs message store. Creating a new ID created new dbx files and
that is really all that needs to be done.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Thanks Bruce, to know that there are multiple identities within a single
WAB
is useful knowledge in these instances. However, it brings up the question
of
how to delete all parts of the old ''Main Identity'' without damaging the
WAB?

Does OE purge the appropriate portions of the WAB when the message
store and contacts are to be deleted? Intuitively, I would say yes, in
that OE
was capable of creating the separate contacts when I imported the address
book to begin with. However, I'd rather ask for confirmation on that point
before "I shoot a hole in my foot".

Bill


"Bruce Hagen" wrote in message
...
One WAB can do more than one identity. This is how I bring it to a new
ID, but what you did is probably fine.

Open the Address Book in the old identity and File | Export | Address
Book (wab) to any place on your HDD that is easy for you. My Documents is
fine. Then, open the Address Book in the new identity and File | Import |
Address Book (wab) and point to where you saved it.

Note that just like your messages, it is a good idea to back up your
address book. Exporting & importing that way just left a copy in My
Documents.

Hope the big problem is solved.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Okay, I created a new identity and imported both the message
store and WAB. I found where the new store was created, but
in looking in HKEY_CURRENT_USER, it appears that the
WAB file applies to both identities. Do WAB files support
multiple identities within a single file?

We'll have to wait for a day or so to see if OE executes
properly. I'll keep this thread tagged so I'll remember to post
back one way or another.

Bill



"Bruce Hagen" wrote in message
...
You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from
the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online in
the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of
problems such as time-outs and account setting changes. Your up-to-date
A/V program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
From an old post concerning OE freezes.
I now have the same problem on another
computer, except that OE continues to
remained frozen on subsequent re-boots.

I took OE offline and compressed all the
folders and re-booted, but still get the same
problem.
======(old post Oct 21, 2007)=======
ID =

OE freezes following the morning's boot "if"
I click on "Send/Recv". Other functions
"Newsgroups", folder and message views
function normally, but as soon as I click on
"Send/Recv" OE "hour-glasses" and I have
to cancel with the Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill








 




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