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#1
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![]() I have quite a number of e-mail folders (about 20) with e-mail from different clients in each. This morning, suddenly about 70% of my mail was gone from these folders. The INBOX was OK as were the first few folders. The rest were empty. I found all of the DBX files and some of them are fairly large (20 to 40 MB) BUT, when I try to import them, they import but are empty. I have tried opening them as text and all I see is some characters and THIS line. "MSGCOL_FLAGS & ARF_WATCH" How can these files be so big and yet empty? Does anyone know of a way to get this stuff back...and what caused it to begin with? (I am not set to view hide read messagesl) IONAMIC -- ionamic Posted from - http://www.officehelp.in |
#2
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Are you using an antivirus program set to scan email? If so, your message
store folders may have been overwritten with "zeros" vs. any real information. Try opening one in Notepad or Wordpad and see if you can see any recognizable portions of messages. If so, try saving copies of the DBX files as soon as possible to another folder and consider using DBXpress to recover the contents. You can read about DBXpress at www.oehelp.com Corruption of the message store files can also happen if compacting is taking place and you force the computer to shut down or use Task Manager to terminate msimn.exe from running. See: The Other E-Mail Threat: File Corruption in Outlook Express: http://www.microsoft.com/windows/IE/...orruption.mspx -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. "ionamic" wrote in message ... I have quite a number of e-mail folders (about 20) with e-mail from different clients in each. This morning, suddenly about 70% of my mail was gone from these folders. The INBOX was OK as were the first few folders. The rest were empty. I found all of the DBX files and some of them are fairly large (20 to 40 MB) BUT, when I try to import them, they import but are empty. I have tried opening them as text and all I see is some characters and THIS line. "MSGCOL_FLAGS & ARF_WATCH" How can these files be so big and yet empty? Does anyone know of a way to get this stuff back...and what caused it to begin with? (I am not set to view hide read messagesl) IONAMIC -- ionamic Posted from - http://www.officehelp.in |
#3
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![]() Thank you Jim for the info. I am sure that Norton AV is the culprit. I had suddenly received a bunch of virus attacks over the past few days and I WAS scanning in-coming e-mail. I am unccomfortable about turning off the scanning. I don't have much hope of retrieving lost e-mail at this point. Live and learn! Thank You Ionamic -- ionamic Posted from - http://www.officehelp.in |
#4
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If the mail was important to you, you could download DBXpress and run it in
Recover from Disk mode unless the scanning has overwritten the info in the files with "zeroes." Don't be uncomfortable with disabling email scanning. Even Symantec admits it is not needed: quote Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /endquote http://service1.symantec.com/SUPPORT...= bar_sch_nam -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. "ionamic" wrote in message ... Thank you Jim for the info. I am sure that Norton AV is the culprit. I had suddenly received a bunch of virus attacks over the past few days and I WAS scanning in-coming e-mail. I am unccomfortable about turning off the scanning. I don't have much hope of retrieving lost e-mail at this point. Live and learn! Thank You Ionamic -- ionamic Posted from - http://www.officehelp.in |
#5
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Extract from disk mode. Not Recover mode. Recover mode is for physically
deleted messages. bad naming on the author's part. steve "Jim Pickering" wrote in message ... If the mail was important to you, you could download DBXpress and run it in Recover from Disk mode unless the scanning has overwritten the info in the files with "zeroes." Don't be uncomfortable with disabling email scanning. Even Symantec admits it is not needed: quote Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /endquote http://service1.symantec.com/SUPPORT...= bar_sch_nam -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. "ionamic" wrote in message ... Thank you Jim for the info. I am sure that Norton AV is the culprit. I had suddenly received a bunch of virus attacks over the past few days and I WAS scanning in-coming e-mail. I am unccomfortable about turning off the scanning. I don't have much hope of retrieving lost e-mail at this point. Live and learn! Thank You Ionamic -- ionamic Posted from - http://www.officehelp.in |
#6
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VBG
-- Jim "Steve Cochran" wrote in message ... Extract from disk mode. Not Recover mode. Recover mode is for physically deleted messages. bad naming on the author's part. steve |
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