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A LOT of my e-mail has dissappeared.



 
 
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  #1  
Old February 22nd 06, 06:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
ionamic
external usenet poster
 
Posts: 1
Default A LOT of my e-mail has dissappeared.


I have quite a number of e-mail folders (about 20) with e-mail from
different clients in each. This morning, suddenly about 70% of my mail
was gone from these folders. The INBOX was OK as were the first few
folders. The rest were empty.

I found all of the DBX files and some of them are fairly large (20 to
40 MB) BUT, when I try to import them, they import but are empty. I
have tried opening them as text and all I see is some characters and
THIS line. "MSGCOL_FLAGS & ARF_WATCH"

How can these files be so big and yet empty? Does anyone know of a way
to get this stuff back...and what caused it to begin with?

(I am not set to view hide read messagesl)
IONAMIC


--
ionamic
Posted from - http://www.officehelp.in

  #2  
Old February 23rd 06, 12:24 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 230
Default A LOT of my e-mail has dissappeared.

Are you using an antivirus program set to scan email? If so, your message
store folders may have been overwritten with "zeros" vs. any real
information. Try opening one in Notepad or Wordpad and see if you can see
any recognizable portions of messages. If so, try saving copies of the DBX
files as soon as possible to another folder and consider using DBXpress to
recover the contents. You can read about DBXpress at www.oehelp.com

Corruption of the message store files can also happen if compacting is
taking place and you force the computer to shut down or use Task Manager to
terminate msimn.exe from running. See: The Other E-Mail Threat: File
Corruption in Outlook Express:
http://www.microsoft.com/windows/IE/...orruption.mspx

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"ionamic" wrote in message
...

I have quite a number of e-mail folders (about 20) with e-mail from
different clients in each. This morning, suddenly about 70% of my mail
was gone from these folders. The INBOX was OK as were the first few
folders. The rest were empty.

I found all of the DBX files and some of them are fairly large (20 to
40 MB) BUT, when I try to import them, they import but are empty. I
have tried opening them as text and all I see is some characters and
THIS line. "MSGCOL_FLAGS & ARF_WATCH"

How can these files be so big and yet empty? Does anyone know of a way
to get this stuff back...and what caused it to begin with?

(I am not set to view hide read messagesl)
IONAMIC


--
ionamic
Posted from - http://www.officehelp.in


  #3  
Old February 23rd 06, 08:18 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
ionamic
external usenet poster
 
Posts: 1
Default A LOT of my e-mail has dissappeared.


Thank you Jim for the info. I am sure that Norton AV is the culprit. I
had suddenly received a bunch of virus attacks over the past few days
and I WAS scanning in-coming e-mail. I am unccomfortable about turning
off the scanning.

I don't have much hope of retrieving lost e-mail at this point. Live
and learn!
Thank You
Ionamic


--
ionamic
Posted from - http://www.officehelp.in

  #4  
Old February 23rd 06, 10:46 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 230
Default A LOT of my e-mail has dissappeared.

If the mail was important to you, you could download DBXpress and run it in
Recover from Disk mode unless the scanning has overwritten the info in the
files with "zeroes."

Don't be uncomfortable with disabling email scanning. Even Symantec admits
it is not needed:

quote Is my computer still protected against viruses if I disable Email
Scanning?
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions. /endquote

http://service1.symantec.com/SUPPORT...= bar_sch_nam

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.



"ionamic" wrote in message
...

Thank you Jim for the info. I am sure that Norton AV is the culprit. I
had suddenly received a bunch of virus attacks over the past few days
and I WAS scanning in-coming e-mail. I am unccomfortable about turning
off the scanning.

I don't have much hope of retrieving lost e-mail at this point. Live
and learn!
Thank You
Ionamic


--
ionamic
Posted from - http://www.officehelp.in


  #5  
Old February 24th 06, 02:04 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default A LOT of my e-mail has dissappeared.

Extract from disk mode. Not Recover mode. Recover mode is for physically
deleted messages. bad naming on the author's part.

steve

"Jim Pickering" wrote in message
...
If the mail was important to you, you could download DBXpress and run it
in Recover from Disk mode unless the scanning has overwritten the info in
the files with "zeroes."

Don't be uncomfortable with disabling email scanning. Even Symantec
admits it is not needed:

quote Is my computer still protected against viruses if I disable Email
Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions. /endquote

http://service1.symantec.com/SUPPORT...= bar_sch_nam

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.



"ionamic" wrote in message
...

Thank you Jim for the info. I am sure that Norton AV is the culprit. I
had suddenly received a bunch of virus attacks over the past few days
and I WAS scanning in-coming e-mail. I am unccomfortable about turning
off the scanning.

I don't have much hope of retrieving lost e-mail at this point. Live
and learn!
Thank You
Ionamic


--
ionamic
Posted from - http://www.officehelp.in



  #6  
Old February 24th 06, 08:21 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 230
Default A LOT of my e-mail has dissappeared.

VBG
--
Jim

"Steve Cochran" wrote in message
...
Extract from disk mode. Not Recover mode. Recover mode is for physically
deleted messages. bad naming on the author's part.

steve


 




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