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#1
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I am using Outlook Express with my Netscape ISP mail account. I used to be
able to receive and send mail with Outlook Express, but now I can only received mail. I have tried sending mail on several computers and I get the same result: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '. Subject 'test5', Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 Netscape says it is an Outlook Express problem, but I have my doubts. Is anyone else having trouble sending mail in Outlook Express with a Netscape mail server? Thanks RJ |
#2
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RJ wrote:
I am using Outlook Express with my Netscape ISP mail account. I used to be able to receive and send mail with Outlook Express, but now I can only received mail. I have tried sending mail on several computers and I get the same result: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '. Subject 'test5', Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 Netscape says it is an Outlook Express problem, but I have my doubts. Is anyone else having trouble sending mail in Outlook Express with a Netscape mail server? Thanks RJ Are you connected with Netscape when you try to send? http://www.insideoe.com/problems/errors.htm#relay550 Netscape Internet Service Mail Settings The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol. Netscape Internet Service Incoming Mail Server (POP3) - pop.3.isp.netscape.com (port 110) Netscape Internet Service Outgoing Mail Server - smtp.isp.netscape.com (port 25, using a secure SSL connection) -- Kath Adams MS MVP - Windows (Outlook Express) |
#3
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![]() -- RJ "Kath Adams" wrote: RJ wrote: I am using Outlook Express with my Netscape ISP mail account. I used to be able to receive and send mail with Outlook Express, but now I can only received mail. I have tried sending mail on several computers and I get the same result: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '. Subject 'test5', Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 Netscape says it is an Outlook Express problem, but I have my doubts. Is anyone else having trouble sending mail in Outlook Express with a Netscape mail server? Thanks RJ Are you connected with Netscape when you try to send? http://www.insideoe.com/problems/errors.htm#relay550 Netscape Internet Service Mail Settings The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol. Netscape Internet Service Incoming Mail Server (POP3) - pop.3.isp.netscape.com (port 110) Netscape Internet Service Outgoing Mail Server - smtp.isp.netscape.com (port 25, using a secure SSL connection) -- Kath Adams MS MVP - Windows (Outlook Express) Yes, I am connected to Netscape when I try to send email. When I turn on the SSL connection, I get the following error: The server does not support a SSL connection. Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '250 8BITMIME', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D Any other thoughts? thanks RJ |
#4
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RJ wrote:
-- RJ "Kath Adams" wrote: RJ wrote: I am using Outlook Express with my Netscape ISP mail account. I used to be able to receive and send mail with Outlook Express, but now I can only received mail. I have tried sending mail on several computers and I get the same result: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '. Subject 'test5', Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 Netscape says it is an Outlook Express problem, but I have my doubts. Is anyone else having trouble sending mail in Outlook Express with a Netscape mail server? Thanks RJ Are you connected with Netscape when you try to send? http://www.insideoe.com/problems/errors.htm#relay550 Netscape Internet Service Mail Settings The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol. Netscape Internet Service Incoming Mail Server (POP3) - pop.3.isp.netscape.com (port 110) Netscape Internet Service Outgoing Mail Server - smtp.isp.netscape.com (port 25, using a secure SSL connection) -- Kath Adams MS MVP - Windows (Outlook Express) Yes, I am connected to Netscape when I try to send email. When I turn on the SSL connection, I get the following error: The server does not support a SSL connection. Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '250 8BITMIME', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D Any other thoughts? thanks RJ No, I don't have any other thoughts. Others may jump in with more suggestions. The instructions say that you need SSL, then the error message comes back as SSL not supported? I think you may need to get back to Netscape tech support. -- Kath Adams MS MVP - Windows (Outlook Express) |
#5
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I finally reloaded the Netscape software and recreated my email server in
Outlook Express using their instructions for Outlook Express. Outgoing mail requires authenication, but not a SSL connection. Believe it or not, my outgoing mail now works properly. Thanks for your support. -- RJ "Kath Adams" wrote: RJ wrote: -- RJ "Kath Adams" wrote: RJ wrote: I am using Outlook Express with my Netscape ISP mail account. I used to be able to receive and send mail with Outlook Express, but now I can only received mail. I have tried sending mail on several computers and I get the same result: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '. Subject 'test5', Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 Netscape says it is an Outlook Express problem, but I have my doubts. Is anyone else having trouble sending mail in Outlook Express with a Netscape mail server? Thanks RJ Are you connected with Netscape when you try to send? http://www.insideoe.com/problems/errors.htm#relay550 Netscape Internet Service Mail Settings The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol. Netscape Internet Service Incoming Mail Server (POP3) - pop.3.isp.netscape.com (port 110) Netscape Internet Service Outgoing Mail Server - smtp.isp.netscape.com (port 25, using a secure SSL connection) -- Kath Adams MS MVP - Windows (Outlook Express) Yes, I am connected to Netscape when I try to send email. When I turn on the SSL connection, I get the following error: The server does not support a SSL connection. Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '250 8BITMIME', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D Any other thoughts? thanks RJ No, I don't have any other thoughts. Others may jump in with more suggestions. The instructions say that you need SSL, then the error message comes back as SSL not supported? I think you may need to get back to Netscape tech support. -- Kath Adams MS MVP - Windows (Outlook Express) |
#6
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Glad all is now well, thanks for posting back.
Kath RJ wrote: I finally reloaded the Netscape software and recreated my email server in Outlook Express using their instructions for Outlook Express. Outgoing mail requires authenication, but not a SSL connection. Believe it or not, my outgoing mail now works properly. Thanks for your support. -- RJ |
#7
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On Sat, 25 Feb 2006 08:07:27 -0800, RJ wrote:
I am using Outlook Express with my Netscape ISP mail account. I used to be able to receive and send mail with Outlook Express, but now I can only received mail. I have tried sending mail on several computers and I get the same result: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '. Subject 'test5', Account: 'pop3.isp.netscape.com (1)', Server: 'smtp.isp.netscape.com', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 Netscape says it is an Outlook Express problem, but I have my doubts. Is anyone else having trouble sending mail in Outlook Express with a Netscape mail server? Thanks RJ What you are seeing is a relay error; the sort I would get if I tried to use that server. I have a suggestion; why not set MS Outlook Express to use port 587? I just tried to Telnet to 'smtp.isp.netscape.com', and I got the following: | 220 dm17.mta.everyone.net ESMTP EON-AUTHRELAY2 | help | 500 unrecognized command | quit | 221 Bye I suspect that they do use authentication, though; even though "help" was no help. As long as you don't get an error over STARTTLS, it should work. MS Outlook Express, through version 6.0, doesn't support STARTTLS on ports other than 25, though. Tools Accounts Properties. On the "Servers" tab, be sure to check "My server requires authentication"; but _DO NOT_ check "Log on using Secure Password Authentication", that is a Microsoft thingy, little used outside of an Exchange environment. On the "Advanced" tab, change the "Outgoing mail (SMTP)" port to 587. As I said, as long as they don't require STARTTLS with the log in, this will work. From any ISP connection. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum |
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