Using XP and IE6 I can send text message to anyone or myself but if I add
attachment or in line JPG it will not go out. Server error, been working
with my ISP support over one hour with no progress.
Anyone see this before and know what's up?
Mel

Could I persuade you to share the error message with us in its entirety?
Please copy and paste it into this thread.

If it is in an OE Dialog Box, copy/paste is a little different than normal.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
Left click on it to highlight and then right click to copy and then paste
it into this thread.

"shakey" shakeyATsonic.net wrote in message
...
Using XP and IE6 I can send text message to anyone or myself but if I add
attachment or in line JPG it will not go out. Server error, been working
with my ISP support over one hour with no progress.
Anyone see this before and know what's up?
Mel

Sure Bruce and thanks.
The outgoing message immediately ends up in the outgoing file folder.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'TEST PIC', Account: 'pop.sonic.net', Server:
'mail.sonic.net', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket Error:
10053, Error Number: 0x800CCC0F




"Bruce Hagen" wrote in message
...
Could I persuade you to share the error message with us in its entirety?
Please copy and paste it into this thread.

If it is in an OE Dialog Box, copy/paste is a little different than
normal.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
Left click on it to highlight and then right click to copy and then paste
it into this thread.

"shakey" shakeyATsonic.net wrote in message
...
Using XP and IE6 I can send text message to anyone or myself but if I add
attachment or in line JPG it will not go out. Server error, been working
with my ISP support over one hour with no progress.
Anyone see this before and know what's up?
Mel

Judging by this, it appears your settings are correct, but double check.

Configuring Outlook Express to Send and Receive using Sonic.net:
http://sonic.net/support/ss/windows/...settings.shtml

In Tools | Accounts | Mail | Properties | Advanced, move the time-out slider
to 5 minutes, as well.

Assuming all is well with your settings, do this: (regardless)

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.

If still no joy, create a new Outbox.

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"shakey" shakeyATsonic.net wrote in message
...
Sure Bruce and thanks.
The outgoing message immediately ends up in the outgoing file folder.

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'TEST PIC', Account: 'pop.sonic.net', Server:
'mail.sonic.net', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
Error: 10053, Error Number: 0x800CCC0F




"Bruce Hagen" wrote in message
...
Could I persuade you to share the error message with us in its entirety?
Please copy and paste it into this thread.

If it is in an OE Dialog Box, copy/paste is a little different than
normal.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
Left click on it to highlight and then right click to copy and then
paste it into this thread.

"shakey" shakeyATsonic.net wrote in message
...
Using XP and IE6 I can send text message to anyone or myself but if I
add attachment or in line JPG it will not go out. Server error, been
working with my ISP support over one hour with no progress.
Anyone see this before and know what's up?
Mel

[Ah, you found your way to an OE-specific newsgroup!]

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


shakey wrote:
Sure Bruce and thanks.
The outgoing message immediately ends up in the outgoing file folder.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'TEST PIC', Account: 'pop.sonic.net', Server:
'mail.sonic.net', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
Error:
10053, Error Number: 0x800CCC0F




"Bruce Hagen" wrote in message
...
Could I persuade you to share the error message with us in its entirety?
Please copy and paste it into this thread.

If it is in an OE Dialog Box, copy/paste is a little different than
normal.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
Left click on it to highlight and then right click to copy and then
paste
it into this thread.

"shakey" shakeyATsonic.net wrote in message
...
Using XP and IE6 I can send text message to anyone or myself but if I
add
attachment or in line JPG it will not go out. Server error, been working
with my ISP support over one hour with no progress.
Anyone see this before and know what's up?
Mel

After hours more of testing I find that the TRUE problem is different but
was masked.
In fact I can send messages that are under about 80K total size no matter if
text or jpgs. Above that approximate size they crash server even if plain
txt. Me thinks its phone lines now but going back to ISP help tech again.
Will post cure, HOPEFULLY.
Thanks again
Mel
"shakey" shakeyATsonic.net wrote in message
...
Using XP and IE6 I can send text message to anyone or myself but if I add
attachment or in line JPG it will not go out. Server error, been working
with my ISP support over one hour with no progress.
Anyone see this before and know what's up?
Mel

Did you disable Email Scanning by your anti-virus application?

What are your settings in OE Tools | Accounts | Mail | [account] |
Properties | Advanced | Break apart messages larger than...? Is this option
checked (enabled)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


shakey wrote:
After hours more of testing I find that the TRUE problem is different but
was masked.
In fact I can send messages that are under about 80K total size no matter
if
text or jpgs. Above that approximate size they crash server even if plain
txt. Me thinks its phone lines now but going back to ISP help tech again.
Will post cure, HOPEFULLY.
Thanks again
Mel
"shakey" shakeyATsonic.net wrote in message
...
Using XP and IE6 I can send text message to anyone or myself but if I add
attachment or in line JPG it will not go out. Server error, been working
with my ISP support over one hour with no progress.
Anyone see this before and know what's up?
Mel

"shakey" shakeyATsonic.net wrote in message
...
Sure Bruce and thanks.
The outgoing message immediately ends up in the outgoing file folder.

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'TEST PIC', Account: 'pop.sonic.net', Server:
'mail.sonic.net', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
Error: 10053, Error Number: 0x800CCC0F


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

It might be related to the MTU size, particularly if you are using a
router.

See:
Outlook or Outlook Express Hangs After You Send an E-Mail Message That
Has an Attachment
http://support.microsoft.com/?kbid=315008


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"shakey" shakeyATsonic.net wrote in message
...
After hours more of testing I find that the TRUE problem is different
but was masked.
In fact I can send messages that are under about 80K total size no
matter if text or jpgs. Above that approximate size they crash server
even if plain txt. Me thinks its phone lines now but going back to ISP
help tech again. Will post cure, HOPEFULLY.
Thanks again
Mel
"shakey" shakeyATsonic.net wrote in message
...
Using XP and IE6 I can send text message to anyone or myself but if I
add attachment or in line JPG it will not go out. Server error, been
working with my ISP support over one hour with no progress.
Anyone see this before and know what's up?
Mel