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421 error

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421 error

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February 28th 06, 12:45 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress

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421 error

"Greg in Oregon" Greg in wrote in message
...
What is a 421 error? Do I address it at my end (client) or is this a
problem
with the server?
This happens every time I "Send and Receive" and one or more emails are in
the Outbox: [server name and number have been disguised]
-----------------------------------------------------------------------------------
An unknown error has occurred. Account: 'mail.xxxxxxxxcomputers.com',
Server: 'mail.xxxxxxxxcomputers.xxxxxxx.com', Protocol: SMTP, Server
Response: '421 Cannot connect to SMTP server 555.55.555.5
(555.55.555.5:25),
connect error 10060', Port: 25, Secure(SSL): No, Server Error: 421, Error
Number: 0x800CCC67
------------------------------------------------------------------------------------

You probably have a 3rd party on your machine that is changing the SMTP
server name to that IP address (555.55.555.5)
Go to OEToolsoptionsaccountsselect accountpropertiesserver, enter the
correct server name as provided by your ISP.
It might be caused by your Anti Virus when it scans email, disable that part
of your AV, since it is a 'cosmetic only' part of the application, Spam
Blockers cause this too.
Next you need to clean up your machine:
Check for Spywa
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Regards Steve.
MS-MVP-OE.

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