I hope someone on here can help with a problem I've got with OE. I've got 3
computers and 5 email accounts (1 primary, 4 secondary) with my ISP, and all
machines can (or should be able to) send to/receive from all email accounts.
However, one computer cannot send from one sub-account (but will receive).

I'm absolutely certain that I've entered all settings within OE correctly,
including username and password, and server settings. In fact, a friend came
round with his laptop, connected to my network and I've entered the details
onto his machine and I can confirm that it works on his laptop OK, just as
it does on my other two computers.

This leads me to conclude that it is a problem with that particular install
of OE on that particular machine, and not anything to do with ISP settings,
accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on it's own
(or even by reinstalling Internet Explorer (as I seem to remember that OE is
part of IE)) or is it necessary to reinstall Windows from scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7) and OE6
(6.00.2900.2180) and fully up-to-date via automatic updates.

Thanks,

John

Reinstalling seldom fixes anything. Wht happens when you try to send? Any
error message? Please post it in its entirety.

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA



"John" noneinuse@ wrote in message
...
I hope someone on here can help with a problem I've got with OE. I've got 3
computers and 5 email accounts (1 primary, 4 secondary) with my ISP, and
all machines can (or should be able to) send to/receive from all email
accounts. However, one computer cannot send from one sub-account (but will
receive).

I'm absolutely certain that I've entered all settings within OE correctly,
including username and password, and server settings. In fact, a friend
came round with his laptop, connected to my network and I've entered the
details onto his machine and I can confirm that it works on his laptop OK,
just as it does on my other two computers.

This leads me to conclude that it is a problem with that particular
install of OE on that particular machine, and not anything to do with ISP
settings, accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on it's own
(or even by reinstalling Internet Explorer (as I seem to remember that OE
is part of IE)) or is it necessary to reinstall Windows from scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7) and
OE6 (6.00.2900.2180) and fully up-to-date via automatic updates.

Thanks,

John

"John" noneinuse@ wrote in message
...
I hope someone on here can help with a problem I've got with OE. I've got 3
computers and 5 email accounts (1 primary, 4 secondary) with my ISP, and
all machines can (or should be able to) send to/receive from all email
accounts. However, one computer cannot send from one sub-account (but will
receive).

I'm absolutely certain that I've entered all settings within OE correctly,
including username and password, and server settings. In fact, a friend
came round with his laptop, connected to my network and I've entered the
details onto his machine and I can confirm that it works on his laptop OK,
just as it does on my other two computers.

This leads me to conclude that it is a problem with that particular
install of OE on that particular machine, and not anything to do with ISP
settings, accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on it's own
(or even by reinstalling Internet Explorer (as I seem to remember that OE
is part of IE)) or is it necessary to reinstall Windows from scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7) and
OE6 (6.00.2900.2180) and fully up-to-date via automatic updates.


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

However, one computer cannot send from one sub-account (but will receive).

What happens when you attempt to Send from this account? Post any error
messages in their entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

John wrote:
I hope someone on here can help with a problem I've got with OE. I've got
3
computers and 5 email accounts (1 primary, 4 secondary) with my ISP, and
all
machines can (or should be able to) send to/receive from all email
accounts.
However, one computer cannot send from one sub-account (but will receive).

I'm absolutely certain that I've entered all settings within OE correctly,
including username and password, and server settings. In fact, a friend
came
round with his laptop, connected to my network and I've entered the
details
onto his machine and I can confirm that it works on his laptop OK, just as
it does on my other two computers.

This leads me to conclude that it is a problem with that particular
install
of OE on that particular machine, and not anything to do with ISP
settings,
accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on it's own
(or even by reinstalling Internet Explorer (as I seem to remember that OE
is
part of IE)) or is it necessary to reinstall Windows from scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7) and
OE6
(6.00.2900.2180) and fully up-to-date via automatic updates.

Thanks,

John

hi aemli
;ßáãäí

þþÊã ßÊÇÈÉ "John" noneinuse@ Ýí ÃÎÈÇÑ
...
I hope someone on here can help with a problem I've got with OE. I've got 3
computers and 5 email accounts (1 primary, 4 secondary) with my ISP, and
all machines can (or should be able to) send to/receive from all email
accounts. However, one computer cannot send from one sub-account (but will
receive).

I'm absolutely certain that I've entered all settings within OE correctly,
including username and password, and server settings. In fact, a friend
came round with his laptop, connected to my network and I've entered the
details onto his machine and I can confirm that it works on his laptop OK,
just as it does on my other two computers.

This leads me to conclude that it is a problem with that particular
install of OE on that particular machine, and not anything to do with ISP
settings, accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on it's own
(or even by reinstalling Internet Explorer (as I seem to remember that OE
is part of IE)) or is it necessary to reinstall Windows from scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7) and
OE6 (6.00.2900.2180) and fully up-to-date via automatic updates.

Thanks,

John

PA Bear [MS MVP] wrote:
However, one computer cannot send from one sub-account (but will
receive).

What happens when you attempt to Send from this account? Post any
error messages in their entirety, please.

John wrote:
I hope someone on here can help with a problem I've got with OE.
I've got 3
computers and 5 email accounts (1 primary, 4 secondary) with my ISP,
and all
machines can (or should be able to) send to/receive from all email
accounts.
However, one computer cannot send from one sub-account (but will
receive). I'm absolutely certain that I've entered all settings within OE
correctly, including username and password, and server settings. In
fact, a friend came
round with his laptop, connected to my network and I've entered the
details
onto his machine and I can confirm that it works on his laptop OK,
just as it does on my other two computers.

This leads me to conclude that it is a problem with that particular
install
of OE on that particular machine, and not anything to do with ISP
settings,
accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on
it's own (or even by reinstalling Internet Explorer (as I seem to
remember that OE is
part of IE)) or is it necessary to reinstall Windows from scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7)
and OE6
(6.00.2900.2180) and fully up-to-date via automatic updates.

Thanks,

John

Right, to Bruce, Frank, Norman and PA Bear, thanks for attempting to help,
sorry for not providing the exact error message at the time. However, I've
now sorted it and it's a real "DOH!!!" moment for me, I'm afraid.

Both SMTP and POP3 servers are mail.btinternet.com and I had checked that,
along with username and password, at least half a dozen times. I can only
conclude that I was running on autopilot at the time because, in the SMTP
server field, I had typed 'mail.btinterent.com' instead of
mail.btinternet.com

Specifically to Norman, my preference of IE6 over IE7 is nothing to do with
liking insecurity, but merely cosmetic and superficial - I don't like the
look, the layout, nor the feel of IE7. However, as I use Firefox for about
98% of my browsing needs anyway, I can put up with the insecurity of IE6 for
the limited time I need it.

Once again, thanks for your help folks,

John

I have the exact same problem and I am in Venezuela. This seems a new problem
related to OE. I have to Service Providers. Neither account can send outgoing
messages. Other than that it navigates and receives messages.

The error messages include notes about
Protocole: SMTP, Port: 25, Security (SSL): Socket error: 10060, Error
number: 0x800CCC0E

Has anyone made any progress??
George R

"maks" wrote:

hi aemli
;ßáãäÃ*

þþÊã ßÊÇÈÉ "John" noneinuse@ Ã�Ã* ÃÎÈÇÑ
ÇáÑÓÇáÉ:8_udncP9StE1opLVnZ2dnUVZ8qeknZ2d@bt .com...
I hope someone on here can help with a problem I've got with OE. I've got 3
computers and 5 email accounts (1 primary, 4 secondary) with my ISP, and
all machines can (or should be able to) send to/receive from all email
accounts. However, one computer cannot send from one sub-account (but will
receive).

I'm absolutely certain that I've entered all settings within OE correctly,
including username and password, and server settings. In fact, a friend
came round with his laptop, connected to my network and I've entered the
details onto his machine and I can confirm that it works on his laptop OK,
just as it does on my other two computers.

This leads me to conclude that it is a problem with that particular
install of OE on that particular machine, and not anything to do with ISP
settings, accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on it's own
(or even by reinstalling Internet Explorer (as I seem to remember that OE
is part of IE)) or is it necessary to reinstall Windows from scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7) and
OE6 (6.00.2900.2180) and fully up-to-date via automatic updates.

Thanks,

John

Hi George,

In my case it was a stupid mistake I made.

Both SMTP and POP3 servers are mail.btinternet.com and I had checked that,
along with username and password, at least half a dozen times. I can only
conclude that I was running on autopilot at the time because, in the SMTP
server field, I had typed 'mail.btinterent.com' instead of
mail.btinternet.com

John.

George R wrote:
I have the exact same problem and I am in Venezuela. This seems a new
problem related to OE. I have to Service Providers. Neither account
can send outgoing messages. Other than that it navigates and receives
messages.

The error messages include notes about
Protocole: SMTP, Port: 25, Security (SSL): Socket error: 10060, Error
number: 0x800CCC0E

Has anyone made any progress??
George R

"maks" wrote:

hi aemli
;ßáãäí

þþÊã ßÊÇÈÉ "John" noneinuse@ Ýí ÃÎÈÇÑ
...
I hope someone on here can help with a problem I've got with OE.
I've got 3 computers and 5 email accounts (1 primary, 4 secondary)
with my ISP, and all machines can (or should be able to) send
to/receive from all email accounts. However, one computer cannot
send from one sub-account (but will receive).

I'm absolutely certain that I've entered all settings within OE
correctly, including username and password, and server settings. In
fact, a friend came round with his laptop, connected to my network
and I've entered the details onto his machine and I can confirm
that it works on his laptop OK, just as it does on my other two
computers.

This leads me to conclude that it is a problem with that particular
install of OE on that particular machine, and not anything to do
with ISP settings, accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on
it's own (or even by reinstalling Internet Explorer (as I seem to
remember that OE is part of IE)) or is it necessary to reinstall
Windows from scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7)
and OE6 (6.00.2900.2180) and fully up-to-date via automatic updates.

Thanks,

John

Some ISPs block access to other SMTP mail servers while connected via
them. (They block TCP/IP port 25 except to their own SMTP mail server.)
Some of these ISPs will make exceptions if you present a compelling
reason to do this. The error messages may indicate network is
unreachable, access denied, or timeout errors (socket errors 10051,
10061 and 10060.) Another workaround for this is to use the SMTP mail
server of the service that you connect via, but leave your other
settings the same. In some cases you can use Port 587 or 465 rather
than port 25 (specify in OE at Tools, Accounts, Mail, Properties,
Advanced). Your ISP is more likely to allow this port. The SMTP mail
server has to support this port. SMTP Authentication will likely be
required. In OE this is specified in Tools, Accounts, Mail, Properties,
Servers, Outgoing Mail Server, My Server Requires Authentication.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"George R" George wrote in message
...
I have the exact same problem and I am in Venezuela. This seems a new
problem
related to OE. I have to Service Providers. Neither account can send
outgoing
messages. Other than that it navigates and receives messages.

The error messages include notes about
Protocole: SMTP, Port: 25, Security (SSL): Socket error: 10060, Error
number: 0x800CCC0E

Has anyone made any progress??
George R

"maks" wrote:

hi aemli
;ßáãäí

þþÊã ßÊÇÈÉ "John" noneinuse@ Ýí ÃÎÈÇÑ
...
I hope someone on here can help with a problem I've got with OE.
I've got 3
computers and 5 email accounts (1 primary, 4 secondary) with my ISP,
and
all machines can (or should be able to) send to/receive from all
email
accounts. However, one computer cannot send from one sub-account
(but will
receive).

I'm absolutely certain that I've entered all settings within OE
correctly,
including username and password, and server settings. In fact, a
friend
came round with his laptop, connected to my network and I've
entered the
details onto his machine and I can confirm that it works on his
laptop OK,
just as it does on my other two computers.

This leads me to conclude that it is a problem with that particular
install of OE on that particular machine, and not anything to do
with ISP
settings, accounts or whatever.

So, my question is, can I do a reinstall/rebuild/repair of OE on
it's own
(or even by reinstalling Internet Explorer (as I seem to remember
that OE
is part of IE)) or is it necessary to reinstall Windows from
scratch?

All machines running XP Pro SP2, IE6 (6.0.2900.2180 - don't like 7)
and
OE6 (6.00.2900.2180) and fully up-to-date via automatic updates.

Thanks,

John