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OE cannot open a pdf attachment



 
 
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  #1  
Old May 16th 08, 01:28 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
bnmohan via WindowsKB.com
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Posts: 30
Default OE cannot open a pdf attachment

On one Outlook Express 6.0 client, one mail was received with a .pdf
attachment. When the user doubleclicks on this attachment, OE gives the error
'Unknown file type. Set up association...' etc. But when the file is saved
and double clicked upon, AcroRd32 is called and the file opens.
When any .pdf is doubleclicked via Explorer, it opens.
Could there be an explanation?

Mohan

--
Message posted via WindowsKB.com
http://www.windowskb.com/Uwe/Forums....press/200805/1

  #2  
Old May 16th 08, 03:47 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE cannot open a pdf attachment

Save the attachment to your HDD. Right click on it and Open With | Choose
Program. Find and choose a program that works and then check the box: Always
use this program to open this kind of file. This should enable you to open
these attachments in the future.

If you are using Adobe Reader, then that is the program you want to check.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"bnmohan via WindowsKB.com" u35859@uwe wrote in message
news:843c21bc16592@uwe...
On one Outlook Express 6.0 client, one mail was received with a .pdf
attachment. When the user doubleclicks on this attachment, OE gives the
error
'Unknown file type. Set up association...' etc. But when the file is saved
and double clicked upon, AcroRd32 is called and the file opens.
When any .pdf is doubleclicked via Explorer, it opens.
Could there be an explanation?

Mohan

--
Message posted via WindowsKB.com
http://www.windowskb.com/Uwe/Forums....press/200805/1


  #3  
Old May 16th 08, 04:27 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
bnmohan via WindowsKB.com
external usenet poster
 
Posts: 30
Default OE cannot open a pdf attachment

Hi! Thanks.
But the problem was with the user: in the registry, I found the 'OpenWith' (
or ProgIds) keys for IE, Word, and AcrodRd32 ( Adobe reader) for the .pdf
extension. He has been doing spmehing with File Associations that he should
not have done. In Folder Options-FileTypes, I deleted the .PDF entry. But
when I clicked on a .pdf file, it opened. I found the .PDF entry had come
back. On opening the mail in question, and clicking on the .pdf attachment,
the .pdf opened.

Thanks again

Mohan

Bruce Hagen wrote:
Save the attachment to your HDD. Right click on it and Open With | Choose
Program. Find and choose a program that works and then check the box: Always
use this program to open this kind of file. This should enable you to open
these attachments in the future.

If you are using Adobe Reader, then that is the program you want to check.
On one Outlook Express 6.0 client, one mail was received with a .pdf
attachment. When the user doubleclicks on this attachment, OE gives the

[quoted text clipped - 5 lines]

Mohan


--
Message posted via http://www.windowskb.com

  #4  
Old May 16th 08, 04:34 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE cannot open a pdf attachment

You're welcome. [The problem almost always is with the user]. wink Glad
you got it figured out.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"bnmohan via WindowsKB.com" u35859@uwe wrote in message
news:843db1f39d2bb@uwe...
Hi! Thanks.
But the problem was with the user: in the registry, I found the 'OpenWith'
(
or ProgIds) keys for IE, Word, and AcrodRd32 ( Adobe reader) for the .pdf
extension. He has been doing spmehing with File Associations that he
should
not have done. In Folder Options-FileTypes, I deleted the .PDF entry. But
when I clicked on a .pdf file, it opened. I found the .PDF entry had come
back. On opening the mail in question, and clicking on the .pdf
attachment,
the .pdf opened.

Thanks again

Mohan

Bruce Hagen wrote:
Save the attachment to your HDD. Right click on it and Open With | Choose
Program. Find and choose a program that works and then check the box:
Always
use this program to open this kind of file. This should enable you to open
these attachments in the future.

If you are using Adobe Reader, then that is the program you want to check.
On one Outlook Express 6.0 client, one mail was received with a .pdf
attachment. When the user doubleclicks on this attachment, OE gives the

[quoted text clipped - 5 lines]

Mohan


--
Message posted via http://www.windowskb.com


  #5  
Old May 17th 08, 08:24 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
bnmohan via WindowsKB.com
external usenet poster
 
Posts: 30
Default OE cannot open a pdf attachment

Thanks. Once or twice I have wished there were no users!

Mohan

Bruce Hagen wrote:
You're welcome. [The problem almost always is with the user]. wink Glad
you got it figured out.
Hi! Thanks.
But the problem was with the user: in the registry, I found the 'OpenWith'

[quoted text clipped - 24 lines]

Mohan


--
Message posted via WindowsKB.com
http://www.windowskb.com/Uwe/Forums....press/200805/1

 




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