I have a new computer with XP. About 3 weeks ago, Outlook Express started
not allowing me to forward mail with attachments. I get the following error
message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Bush's "resignation" speech', Account: 'Home',
Server: 'mail.tgncable.net', Protocol: SMTP, Server Response: '451 See
http://pobox.com/~djb/docs/smtplf.html.', Port: 25, Secure(SSL): No, Server
Error: 451, Socket Error: 10053, Error Number: 0x800CCC0F

My contact person at my ISP has no clue. I don't have many, but think it is
probably something in the OE on this computer, as I can forward messages with
attachments from my lap top.

Will appreciate any help. I have made OE the default mail handler - to no
avail.

All attachments? Even text only?

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"grahamite" wrote in message
...
I have a new computer with XP. About 3 weeks ago, Outlook Express started
not allowing me to forward mail with attachments. I get the following
error
message:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Bush's "resignation" speech', Account: 'Home',
Server: 'mail.tgncable.net', Protocol: SMTP, Server Response: '451 See
http://pobox.com/~djb/docs/smtplf.html.', Port: 25, Secure(SSL): No,
Server
Error: 451, Socket Error: 10053, Error Number: 0x800CCC0F

My contact person at my ISP has no clue. I don't have many, but think it
is
probably something in the OE on this computer, as I can forward messages
with
attachments from my lap top.

Will appreciate any help. I have made OE the default mail handler - to no
avail.

"Bruce Hagen" wrote:

All attachments? Even text only?

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"grahamite" wrote in message
...
I have a new computer with XP. About 3 weeks ago, Outlook Express started
not allowing me to forward mail with attachments. I get the following
error
message:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Bush's "resignation" speech', Account: 'Home',
Server: 'mail.tgncable.net', Protocol: SMTP, Server Response: '451 See
http://pobox.com/~djb/docs/smtplf.html.', Port: 25, Secure(SSL): No,
Server
Error: 451, Socket Error: 10053, Error Number: 0x800CCC0F

My contact person at my ISP has no clue. I don't have many, but think it
is
probably something in the OE on this computer, as I can forward messages
with
attachments from my lap top.

Will appreciate any help. I have made OE the default mail handler - to no
avail.

I turned off the e-mail scanning before posting. It seems to be selective about the attachments it won't forward. Week before last, I had a message that had several "Maxine" cartoons attached and it wouldn't forward it. I am at my wit's end. Don't feel qualified to remove IE (if that's what it takes to remove OE) and reinstall it.

"grahamite" wrote in message
...


"Bruce Hagen" wrote:

All attachments? Even text only?

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program
and reinstall in Custom Mode and opt out of e-mail scanning when the
option
arises.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"grahamite" wrote in message
...
I have a new computer with XP. About 3 weeks ago, Outlook Express
started
not allowing me to forward mail with attachments. I get the following
error
message:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Bush's "resignation" speech', Account:
'Home',
Server: 'mail.tgncable.net', Protocol: SMTP, Server Response: '451 See
http://pobox.com/~djb/docs/smtplf.html.', Port: 25, Secure(SSL): No,
Server
Error: 451, Socket Error: 10053, Error Number: 0x800CCC0F

My contact person at my ISP has no clue. I don't have many, but think
it
is
probably something in the OE on this computer, as I can forward
messages
with
attachments from my lap top.

Will appreciate any help. I have made OE the default mail handler - to
no
avail.

I turned off the e-mail scanning before posting. It seems to be
selective about the attachments it won't forward. Week before last, I
had a message that had several "Maxine" cartoons attached and it wouldn't
forward it. I am at my wit's end. Don't feel qualified to remove IE (if
that's what it takes to remove OE) and reinstall it.


_________________
Reinstalling won't fix a thing. Check your account settings with those of
your laptop. Account: Home doesn't look right and I believe it's a server
sided issue.

If the settings are correct, do an experiment. Do you have an attachment you
can't forward right now? Save it to your HDD and then attach it to a new
message and send it to yourself. Does it go? If it does not go, can you copy
the saved attachment to your laptop with a flash or CD? If you can, see if
it goes from there.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

The link in the error message says that the server is receiving bare LF
characters. I've not known OE to do that.

Since the problem is happening with just some attachments, I would
suspect your anti-virus. Did you uninstall and reinstall the anti-virus
in Custom mode without e-mail scanning as Bruce suggested? Otherwise,
your anti-virus is likely still scanning the message and potentially
corrupting it.

If you are using Stationery or a Signature in OE you could try turning
those off in case either of those has the bare LF (Tools, Options,
Compose and Signatures).

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"grahamite" wrote in message
...


"Bruce Hagen" wrote:

All attachments? Even text only?

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer
of protection that eats up CPUs, slows down sending and receiving,
and
causes a multitude of problems such as time-outs, account setting
changes
and has even been responsible for lose of messages. Your up-to-date
A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program
and reinstall in Custom Mode and opt out of e-mail scanning when the
option
arises.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"grahamite" wrote in message
...
I have a new computer with XP. About 3 weeks ago, Outlook Express
started
not allowing me to forward mail with attachments. I get the
following
error
message:

Your server has unexpectedly terminated the connection. Possible
causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Bush's "resignation" speech', Account:
'Home',
Server: 'mail.tgncable.net', Protocol: SMTP, Server Response: '451
See
http://pobox.com/~djb/docs/smtplf.html.', Port: 25, Secure(SSL):
No,
Server
Error: 451, Socket Error: 10053, Error Number: 0x800CCC0F

My contact person at my ISP has no clue. I don't have many, but
think it
is
probably something in the OE on this computer, as I can forward
messages
with
attachments from my lap top.

Will appreciate any help. I have made OE the default mail
handler - to no
avail.

I turned off the e-mail scanning before posting. It seems to be
selective about the attachments it won't forward. Week before last,
I had a message that had several "Maxine" cartoons attached and it
wouldn't forward it. I am at my wit's end. Don't feel qualified to
remove IE (if that's what it takes to remove OE) and reinstall it.

You might be interested in reading the following. Copied from a previous
post in this newsgroup, the query was about little red Xs where there should
be a picture.

Ken
---------------------------------

Submitted by: Ron R.


Answer:

There are a number of possible explanations for little red Xs in Outlook
Express. In fact, they are numerous.

First, let me give your seemingly simple second question, how to prevent
them, a straightforward answer. Use the "Message/forward as attachment"
command rather than the "Message/forward" command. Sending it as an
attachment sends the entire message intact. Your recipients can then open
the attachment and view the pictures--maybe!

Second, let me explain why this is such an issue. Finally, I'll suggest some
diagnostic techniques that you can use to determine exactly what is
happening.

To start, Outlook Express is not particularly friendly about the names of
images. If you send a poorly named image, your recipient may see the little
red iX/i or nothing at all. (Filenames should contain only letters and
numbers, a period, and if you must have them, underscores. Anything else,
such as spaces and percent symbols, may cause grief. Also the extension must
be recognized by Outlook Express as an image. This is under control of the
recipient. BMP and JPG are usually safe. JPEG and GIF may work. Anything
else is problematic, especially ART. (There is a small possibility that your
PC is set up correctly in this regard and that your recipient's PC's are
not.) Other e-mail programs are not as particular. However, since you are
forwarding the message, this is not under your control.

Now let's look at why things can go wrong in addition to file names. There
are two formats that can be used to send email and at least four ways to put
pictures into email. Not all combinations work and not all combinations are
available in Outlook Express. Because you are forwarding, you have no
control over the email program used by the original author, so you have no
control over the format of the forwarded message. But at least it will get
through if you attach it. If you are using in line forwarding, i.e. the
Forward command, then your Outlook Express settings are also involved. You
should make sure that you are composing with Format | Rich Text turned on.
(See warning below.)

Similarly, you have no control over the email program used to receive the
messages from you. In particular, if the recipient is using Outlook Express
under XP SP2, a privacy/security feature results in some images showing the
little red X. This is quickly resolved by clicking on the info bar at the
top of the message. You might read up on this SP2 feature and educate your
correspondents about it. There is a long standing option in Outlook Express
that displays the received message in Plain Text. This may also be the
cause, though usually this results in the images showing up listed in the
attachments, rather than a red X. Again, you may have to educate your
recipients, and again see warning below. There are other settings on the
recipient end that may also interfer. Also all bets are off if your
recipients are using something other than Outlook Express (especially AOL)
to read their mail.

Now for some diagonostic ideas. First, if you have not done so, check the
Send Option that saves every message to the Sent Folder. Also when you
forward a message as an attachment, use CC or BCC to send a copy to
yourself. These steps will allow you to see the message at each stage of the
process.

When you get back your copy of the email, clear your Internet Explorer cache
before opening it. (Control Panel | Intenet Options | Delete Files.) Outlook
Express and Internet Explorer interact in several ways, and this is one of
them. Emptying the cache will make sure that Outlook Express has to deal
with the images. Now open the message and click on the attachment to open
it. If the pictures are there, you are home free. If your intended
recipients do not see the images, the problem is at their end. If you don't
see the images, continue your diagnosis. However, be warned that this
involves slogging through the raw message source, not something for the
faint hearted.

Before doing that, there is something else that you can do. Check the
message size in Outlook Express. If the messages are under 10 KB, odds are
the pictures were NOT part of the original message, but rather links to
them. These links often are highly volatile. They may work when you opened
the email, but by the time your recipient receives it they may not work any
more. (Outlook allows you to send images this way. Outlook Express does not
except as your forward the message.)

Finally, if all else fails you will have to study the source for the
messages. Select the message in Outlook Express. Select File | Properties |
Details | Message Source. You can then copy and paste the source into
notepad to save it for study. Alternatively, drag the message to the desk
top, right click, select Open with | Choose program ... and select Notepad.
Check Always use the selected program to open this kind of file. You can
then open the message at the three different stages and try to determine
where the pictures went. Doing this is not trivial, and I can't hope to
cover the bases here. But intelligent study of the messages side by side may
suggest what is going on.

Warning: I have a correspondent that likes to say "Friends don't send
friends HTML formatted email." The reason is that HTML can invoke all sorts
of active content that can cause havoc to your computer if your security
settings are not correct and / or your version of Outlook Express is not up
to date. When you use Format | Rich Text (HTML) to send email, then the
message is sent as HTML. When you leave the Read all messages in plain text
option unchecked, then you allow Outlook Express to interpret the HTML. I've
never run into problems with this, but Microsoft was sufficiently concerned
about Privacy/Security that they disable one feature of HTML by default in
Outlook Express under XP SP2. This results in the need to check the info bar
as mentioned above.

The Forward as Attachment method should solve your problem. As you can see
why it happens is not easy.

Regards,
Al C.

Submitted by: Al C.

"grahamite" wrote in message
...
|
|
| "Bruce Hagen" wrote:
|
| All attachments? Even text only?
|
| Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
| of protection that eats up CPUs, slows down sending and receiving, and
| causes a multitude of problems such as time-outs, account setting
changes
| and has even been responsible for lose of messages. Your up-to-date A/V
| program will continue to protect you sufficiently. For more, see:
| http://www.oehelp.com/OETips.aspx#3
|
| Note that for some AV programs, it may be necessary to uninstall the
program
| and reinstall in Custom Mode and opt out of e-mail scanning when the
option
| arises.
| --
| Bruce Hagen
| MS-MVP Outlook Express
| Imperial Beach, CA
|
|
| "grahamite" wrote in message
| ...
| I have a new computer with XP. About 3 weeks ago, Outlook Express
started
| not allowing me to forward mail with attachments. I get the following
| error
| message:
|
| Your server has unexpectedly terminated the connection. Possible
causes
| for
| this include server problems, network problems, or a long period of
| inactivity. Subject 'Fw: Bush's "resignation" speech', Account:
'Home',
| Server: 'mail.tgncable.net', Protocol: SMTP, Server Response: '451 See
| http://pobox.com/~djb/docs/smtplf.html.', Port: 25, Secure(SSL): No,
| Server
| Error: 451, Socket Error: 10053, Error Number: 0x800CCC0F
|
| My contact person at my ISP has no clue. I don't have many, but think
it
| is
| probably something in the OE on this computer, as I can forward
messages
| with
| attachments from my lap top.
|
| Will appreciate any help. I have made OE the default mail handler -
to no
| avail.
|
| I turned off the e-mail scanning before posting. It seems to be
selective about the attachments it won't forward. Week before last, I had a
message that had several "Maxine" cartoons attached and it wouldn't forward
it. I am at my wit's end. Don't feel qualified to remove IE (if that's
what it takes to remove OE) and reinstall it.