I'm experiencing a problem with Outlook Express 6. When ever I try to reply to received email, the application chooses a reply address by some random mechanism and does not always use the address the message was sent to.

For clarification;

I have three email accounts set up in Outlook Express 6 (on Windows XP, SP3). Two for private use and one for business use.

When ever I receive an email to any of the three accounts and then hit the reply button, OE doesn't automaticly choose the address the message was sent to as the reply address, but instead simply chooses among one of the three accounts I have set up. In that way I might be replying to by business clients from my private account and to my family and friends from my business account.

I'm at complete lose as to why this is happening and although I found numerous other examples on the Net of the same problem and requests for assistance(*), I have yet to find a solution to it.

If anyone could advise I would be extremely grateful. Thank you!

Instead of 3 accounts, have you considered setting up 3 identities?
That keeps all the mail for each identity separate and replies are separate.

"mvhash" wrote in message
...
|
| I'm experiencing a problem with Outlook Express 6. When ever I try to
| reply to received email, the application chooses a reply address by
| some random mechanism and does not always use the address the message
| was sent to.
|
| For clarification;
|
| I have three email accounts set up in Outlook Express 6 (on Windows XP,
| SP3). Two for private use and one for business use.
|
| When ever I receive an email to any of the three accounts and then hit
| the reply button, OE doesn't automaticly choose the address the message
| was sent to as the reply address, but instead simply chooses among one
| of the three accounts I have set up. In that way I might be replying to
| by business clients from my private account and to my family and friends
| from my business account.
|
| I'm at complete lose as to why this is happening and although I found
| numerous other examples on the Net of the same problem and requests for
| assistance(*), I have yet to find a solution to it.
|
| If anyone could advise I would be extremely grateful. Thank you!
|
|
|
|
| --
| mvhash

I have three email accounts set up in Outlook Express 6 (on Windows XP,
SP3). Two for private use and one for business use.

Did this behavior only start after you'd installed WinXP SP3? If so, STOP
HERE!

===============================================

1. Are two (2) or more of the addresses "aliases" for the same mailbox?

Most families (an intentionally all-encompassing term) will have one Mail
Account with their one ISP subscription ($$/month for all). Most ISPs
provide you with multiple Addresses for the Mail Account (e.g., ,
, etc.) but all of them "point" to the one mailbox.

2a. Your current Identity may be damaged, especially if its the default Main
Identity. Test your accounts in a new Named Identity (File | Identities |
Add new identity).

2b. If this behavior does NOT persist, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one, and
then (3) delete the old one (File | Identities | Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [removed in WinXP SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not cancel Automatic Compacting, should it occur, and
do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



mvhash wrote:
I'm experiencing a problem with Outlook Express 6. When ever I try to
reply to received email, the application chooses a reply address by
some random mechanism and does not always use the address the message
was sent to.

For clarification;

I have three email accounts set up in Outlook Express 6 (on Windows XP,
SP3). Two for private use and one for business use.

When ever I receive an email to any of the three accounts and then hit
the reply button, OE doesn't automaticly choose the address the message
was sent to as the reply address, but instead simply chooses among one
of the three accounts I have set up. In that way I might be replying to
by business clients from my private account and to my family and friends
from my business account.

I'm at complete lose as to why this is happening and although I found
numerous other examples on the Net of the same problem and requests for
assistance(*), I have yet to find a solution to it.

If anyone could advise I would be extremely grateful. Thank you!

Outlook Express always uses the same account for replies and forwards
that DOWNLOADED the message (which is not necessarily the account that
matches the e-mail address the message was sent to). The default
account is used for new messages.

If the multiple accounts are aliases for the same server POP3 account
(They have the same settings at Tools, Accounts, Mail, Properties,
Servers for both Incoming POP3 server AND Incoming Account Name), then
any one of the accounts might download messages for any of the
addresses. To see which account downloaded a message, select the Inbox
folder, then View, Columns and add the ACCOUNT column.

If this is the case, and you would like the Default account to be used
for All replies, then there is an easy fix for this. At Tools,
Accounts, Mail, Properties General, Uncheck the Include this account for
All accounts Except the Default one. Then the default account will
download all the mail and will therefore be used for replies.

If the accounts are not aliases, then you do need to have the Include
this account checked for the non-alias accounts and will have to use the
FROM drop down box when composing to set the desired account for that
message.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"mvhash" wrote in message
...

I'm experiencing a problem with Outlook Express 6. When ever I try to
reply to received email, the application chooses a reply address by
some random mechanism and does not always use the address the message
was sent to.

For clarification;

I have three email accounts set up in Outlook Express 6 (on Windows
XP,
SP3). Two for private use and one for business use.

When ever I receive an email to any of the three accounts and then hit
the reply button, OE doesn't automaticly choose the address the
message
was sent to as the reply address, but instead simply chooses among one
of the three accounts I have set up. In that way I might be replying
to
by business clients from my private account and to my family and
friends
from my business account.

I'm at complete lose as to why this is happening and although I found
numerous other examples on the Net of the same problem and requests
for
assistance(*), I have yet to find a solution to it.

If anyone could advise I would be extremely grateful. Thank you!




--
mvhash

Hi Guys! Thank you very much for your assistance with this. I've managed to solve the problems by setting up identities. I wasn't aware of this feature in OE before so thanks for bringing it up.

Thanks again for all of your help! I really appreciate it!

YW & thanks for your feedback.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

mvhash wrote:
Hi Guys! Thank you very much for your assistance with this. I've managed
to solve the problems by setting up identities. I wasn't aware of this
feature in OE before so thanks for bringing it up.

Thanks again for all of your help! I really appreciate it!