Hi There,

I think my question probably has a very simple answer but not being
brilliant on computers I'm frustrated by not knowing what it is!

I've had problems with OE freezing and not responding when I first open it
up. I had to open and close several times before it would operate okay.

I checked what the problem might be and was told to update Microsoft Windows
which I did this morning. It then closed down and started up again. When it
did so my Outlook Express icon was on my desktop but when I clicked on it, it
disappeared, although it did still open it up.

I've looked on my list in Startup where regularly used icons are since I had
Outlook Express there too - but that's also gone.

I've checked under 'All Programmes 'but cannot find Outlook Express there.

I need to locate it then create a desktop icon.

Can someone help please?

Have you installed Windows Live Mail?

It sounds like you need to create a new Identity in OE.

To create a new shortcut, point to "C:\Program Files\Outlook
Express\msimn.exe" .
--
Ronald Sommer

"Optimus" wrote in message
...
Hi There,

I think my question probably has a very simple answer but not being
brilliant on computers I'm frustrated by not knowing what it is!

I've had problems with OE freezing and not responding when I first open it
up. I had to open and close several times before it would operate okay.

I checked what the problem might be and was told to update Microsoft
Windows
which I did this morning. It then closed down and started up again. When
it
did so my Outlook Express icon was on my desktop but when I clicked on it,
it
disappeared, although it did still open it up.

I've looked on my list in Startup where regularly used icons are since I
had
Outlook Express there too - but that's also gone.

I've checked under 'All Programmes 'but cannot find Outlook Express there.

I need to locate it then create a desktop icon.

Can someone help please?

Thank you for your response Ron.

I don't think I installed anything additional (Windows Live Mail) but then,
as I said, I'm not that computer literate! How would I know?

I have, however, managed to create the shortcut so thank you for that.



"Ron Sommer" wrote:

Have you installed Windows Live Mail?

It sounds like you need to create a new Identity in OE.

To create a new shortcut, point to "C:\Program Files\Outlook
Express\msimn.exe" .
--
Ronald Sommer

"Optimus" wrote in message
...
Hi There,

I think my question probably has a very simple answer but not being
brilliant on computers I'm frustrated by not knowing what it is!

I've had problems with OE freezing and not responding when I first open it
up. I had to open and close several times before it would operate okay.

I checked what the problem might be and was told to update Microsoft
Windows
which I did this morning. It then closed down and started up again. When
it
did so my Outlook Express icon was on my desktop but when I clicked on it,
it
disappeared, although it did still open it up.

I've looked on my list in Startup where regularly used icons are since I
had
Outlook Express there too - but that's also gone.

I've checked under 'All Programmes 'but cannot find Outlook Express there.

I need to locate it then create a desktop icon.

Can someone help please?

I am using Windows XP Home.

The first thing I would do is check Control Panel Add and Remove Programs,
choose Add\Remove Windows Components, confirm Outlook Express has a check
mark.

Next I would look in Taskbar and Start menu properties.

Right click Start, choose Properties, select Start Menu tab, click Customize
for Start menu, assure Outlook Express is displayed for Email.

If that doesn't get what you want then I would create a shortcut to Outlook
Express for your desktop.

Go to C:\Program Files\Outlook Express....

Look for, msimn.exe, right click, select Send To, on it's expanding menu
choose Desktop (create shortcut).

Ken

"Optimus" wrote in message
...

| Hi There,
|
| I think my question probably has a very simple answer but not being
| brilliant on computers I'm frustrated by not knowing what it is!
|
| I've had problems with OE freezing and not responding when I first open it
| up. I had to open and close several times before it would operate okay.
|
| I checked what the problem might be and was told to update Microsoft
Windows
| which I did this morning. It then closed down and started up again. When
it
| did so my Outlook Express icon was on my desktop but when I clicked on it,
it
| disappeared, although it did still open it up.
|
| I've looked on my list in Startup where regularly used icons are since I
had
| Outlook Express there too - but that's also gone.
|
| I've checked under 'All Programmes 'but cannot find Outlook Express there.
|
| I need to locate it then create a desktop icon.
|
| Can someone help please?
|
|

Thank you Ken,

That has resolved the remaining part of my problem. It didn't have a check
mark and I've been able to add it to the Toolbar and deleted the other one
i'd created (which I assume wouldn't have lead to anything!)

I'm now a very happy bunny!


"Ken" wrote:

I am using Windows XP Home.

The first thing I would do is check Control Panel Add and Remove Programs,
choose Add\Remove Windows Components, confirm Outlook Express has a check
mark.

Next I would look in Taskbar and Start menu properties.

Right click Start, choose Properties, select Start Menu tab, click Customize
for Start menu, assure Outlook Express is displayed for Email.

If that doesn't get what you want then I would create a shortcut to Outlook
Express for your desktop.

Go to C:\Program Files\Outlook Express....

Look for, msimn.exe, right click, select Send To, on it's expanding menu
choose Desktop (create shortcut).

Ken

"Optimus" wrote in message
...

| Hi There,
|
| I think my question probably has a very simple answer but not being
| brilliant on computers I'm frustrated by not knowing what it is!
|
| I've had problems with OE freezing and not responding when I first open it
| up. I had to open and close several times before it would operate okay.
|
| I checked what the problem might be and was told to update Microsoft
Windows
| which I did this morning. It then closed down and started up again. When
it
| did so my Outlook Express icon was on my desktop but when I clicked on it,
it
| disappeared, although it did still open it up.
|
| I've looked on my list in Startup where regularly used icons are since I
had
| Outlook Express there too - but that's also gone.
|
| I've checked under 'All Programmes 'but cannot find Outlook Express there.
|
| I need to locate it then create a desktop icon.
|
| Can someone help please?
|
|

Good to hear it's sorted out.

I have my Outlook Express in the Quick Launch bar.

If you need info about Quick Launch, choose Start, on it's menu choose Help.

Search for Quick Launch.

Ken

"Optimus" wrote in message
...

| Thank you Ken,
|
| That has resolved the remaining part of my problem. It didn't have a check
| mark and I've been able to add it to the Toolbar and deleted the other one
| i'd created (which I assume wouldn't have lead to anything!)
|
| I'm now a very happy bunny!
|
|
| "Ken" wrote:
|
| I am using Windows XP Home.
|
| The first thing I would do is check Control Panel Add and Remove
Programs,
| choose Add\Remove Windows Components, confirm Outlook Express has a
check
| mark.
|
| Next I would look in Taskbar and Start menu properties.
|
| Right click Start, choose Properties, select Start Menu tab, click
Customize
| for Start menu, assure Outlook Express is displayed for Email.
|
| If that doesn't get what you want then I would create a shortcut to
Outlook
| Express for your desktop.
|
| Go to C:\Program Files\Outlook Express....
|
| Look for, msimn.exe, right click, select Send To, on it's expanding menu
| choose Desktop (create shortcut).
|
| Ken
|
| "Optimus" wrote in message
| ...
|
| | Hi There,
| |
| | I think my question probably has a very simple answer but not being
| | brilliant on computers I'm frustrated by not knowing what it is!
| |
| | I've had problems with OE freezing and not responding when I first
open it
| | up. I had to open and close several times before it would operate
okay.
| |
| | I checked what the problem might be and was told to update Microsoft
| Windows
| | which I did this morning. It then closed down and started up again.
When
| it
| | did so my Outlook Express icon was on my desktop but when I clicked on
it,
| it
| | disappeared, although it did still open it up.
| |
| | I've looked on my list in Startup where regularly used icons are since
I
| had
| | Outlook Express there too - but that's also gone.
| |
| | I've checked under 'All Programmes 'but cannot find Outlook Express
there.
| |
| | I need to locate it then create a desktop icon.
| |
| | Can someone help please?
| |
| |
|
|
|

I've had problems with OE freezing and not responding when I first open it
up. I had to open and close several times before it would operate okay.

Start he http://www.insideoe.com/problems/errors.htm#crash [1]

I checked what the problem might be and was told to update Microsoft
Windows
which I did this morning. It then closed down and started up again. When
it
did so my Outlook Express icon was on my desktop but when I clicked on it,
it disappeared, although it did still open it up.

Full Windows version, please (e.g., WinXP SP3)? What updates did you
install?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

============================
[1] General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm.

- WinXP SP2/SP3 only: Do not attempt to close OE via Task Manager or
shutdown your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



Optimus wrote:
Hi There,

I think my question probably has a very simple answer but not being
brilliant on computers I'm frustrated by not knowing what it is!

I've had problems with OE freezing and not responding when I first open it
up. I had to open and close several times before it would operate okay.

I checked what the problem might be and was told to update Microsoft
Windows
which I did this morning. It then closed down and started up again. When
it
did so my Outlook Express icon was on my desktop but when I clicked on it,
it disappeared, although it did still open it up.

I've looked on my list in Startup where regularly used icons are since I
had
Outlook Express there too - but that's also gone.

I've checked under 'All Programmes 'but cannot find Outlook Express there.

I need to locate it then create a desktop icon.

Can someone help please?

"Optimus" ëúá
...
Hi There,

I think my question probably has a very simple answer but not being
brilliant on computers I'm frustrated by not knowing what it is!

I've had problems with OE freezing and not responding when I first open it
up. I had to open and close several times before it would operate okay.

I checked what the problem might be and was told to update Microsoft
Windows
which I did this morning. It then closed down and started up again. When
it
did so my Outlook Express icon was on my desktop but when I clicked on it,
it
disappeared, although it did still open it up.

I've looked on my list in Startup where regularly used icons are since I
had
Outlook Express there too - but that's also gone.

I've checked under 'All Programmes 'but cannot find Outlook Express there.

I need to locate it then create a desktop icon.

Can someone help please?