My father is running the latest version of Outlook Express along with Win XP
SP3. Sometime since yesterday his copy of OE has decided to start sending
outgoing messages without notifying itself that it's done so.... so the outgoing
message remains in the outbox. My father sees that, thinks it hasn't sent and
clicks send again. I get the messages every time... over and over again,
depending on how many times he hits send.

I manually deleted the messages (courtesy of PCAnywhere). I even deleted the
outbox.dbx file so OE could recreate it. Nothing has worked. Does anybody have
any ideas on how to fix this?

As an aside, my father happened to mention rebooting during a compacting session
yesterday... he didn't think anything was happening outside of his computer had
become unresponsive to his inputs. I suspect that's when the damage was done.

So how to fix this?



--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

5. Open OE and manually compact all folders (ALT+F+F+F).

To avoid such problems in the futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mortimer Schnerd, RN wrote:
My father is running the latest version of Outlook Express along with Win
XP
SP3. Sometime since yesterday his copy of OE has decided to start sending
outgoing messages without notifying itself that it's done so.... so the
outgoing message remains in the outbox. My father sees that, thinks it
hasn't sent and clicks send again. I get the messages every time... over
and over again, depending on how many times he hits send.

I manually deleted the messages (courtesy of PCAnywhere). I even deleted
the outbox.dbx file so OE could recreate it. Nothing has worked. Does
anybody have any ideas on how to fix this?

As an aside, my father happened to mention rebooting during a compacting
session yesterday... he didn't think anything was happening outside of his
computer had become unresponsive to his inputs. I suspect that's when the
damage was done.
So how to fix this?

Was OE closed when you deleted the Outbox.dbx? It must be. Sent Items is the
next logical choice.

canned

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
My father is running the latest version of Outlook Express along with Win
XP SP3. Sometime since yesterday his copy of OE has decided to start
sending outgoing messages without notifying itself that it's done so....
so the outgoing message remains in the outbox. My father sees that,
thinks it hasn't sent and clicks send again. I get the messages every
time... over and over again, depending on how many times he hits send.

I manually deleted the messages (courtesy of PCAnywhere). I even deleted
the outbox.dbx file so OE could recreate it. Nothing has worked. Does
anybody have any ideas on how to fix this?

As an aside, my father happened to mention rebooting during a compacting
session yesterday... he didn't think anything was happening outside of his
computer had become unresponsive to his inputs. I suspect that's when the
damage was done.

So how to fix this?



--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com

Bruce Hagen wrote:
Was OE closed when you deleted the Outbox.dbx? It must be. Sent Items is the
next logical choice.


Yes, OE was closed and it did no good. However, the next thing you wrote
apparently was just the ticket to success. I closed OE again, deleted the
outbox again, copied the sent folder to a new place, then deleted the sent
folder, which I hadn't done before. Just in case, I went ahead and reconfigured
Norton's to stop checking the outgoing mail.

It appears all is well with the universe again. Thank you for your very speedy
reply and accurate assistance.




--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com




Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.
"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
My father is running the latest version of Outlook Express along with Win
XP SP3. Sometime since yesterday his copy of OE has decided to start
sending outgoing messages without notifying itself that it's done so....
so the outgoing message remains in the outbox. My father sees that,
thinks it hasn't sent and clicks send again. I get the messages every
time... over and over again, depending on how many times he hits send.

I manually deleted the messages (courtesy of PCAnywhere). I even deleted
the outbox.dbx file so OE could recreate it. Nothing has worked. Does
anybody have any ideas on how to fix this?

As an aside, my father happened to mention rebooting during a compacting
session yesterday... he didn't think anything was happening outside of his
computer had become unresponsive to his inputs. I suspect that's when the
damage was done.

So how to fix this?



--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com

You're welcome.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
Bruce Hagen wrote:
Was OE closed when you deleted the Outbox.dbx? It must be. Sent Items is
the
next logical choice.


Yes, OE was closed and it did no good. However, the next thing you wrote
apparently was just the ticket to success. I closed OE again, deleted the
outbox again, copied the sent folder to a new place, then deleted the sent
folder, which I hadn't done before. Just in case, I went ahead and
reconfigured Norton's to stop checking the outgoing mail.

It appears all is well with the universe again. Thank you for your very
speedy reply and accurate assistance.




--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com




Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.
"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
My father is running the latest version of Outlook Express along with
Win
XP SP3. Sometime since yesterday his copy of OE has decided to start
sending outgoing messages without notifying itself that it's done so....
so the outgoing message remains in the outbox. My father sees that,
thinks it hasn't sent and clicks send again. I get the messages every
time... over and over again, depending on how many times he hits send.

I manually deleted the messages (courtesy of PCAnywhere). I even
deleted
the outbox.dbx file so OE could recreate it. Nothing has worked. Does
anybody have any ideas on how to fix this?

As an aside, my father happened to mention rebooting during a compacting
session yesterday... he didn't think anything was happening outside of
his
computer had become unresponsive to his inputs. I suspect that's when
the
damage was done.

So how to fix this?



--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com

Bruce ... I am having the very same problem with Outlook Express v6 running
on Vista where the outbox.dbx file is apparently hidden or not part of the
archatecture. Have you any ideas how I might resolve this bothersome problem?
Thanks for your time, Jon :-)

"Bruce Hagen" wrote:

You're welcome.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
Bruce Hagen wrote:
Was OE closed when you deleted the Outbox.dbx? It must be. Sent Items is
the
next logical choice.


Yes, OE was closed and it did no good. However, the next thing you wrote
apparently was just the ticket to success. I closed OE again, deleted the
outbox again, copied the sent folder to a new place, then deleted the sent
folder, which I hadn't done before. Just in case, I went ahead and
reconfigured Norton's to stop checking the outgoing mail.

It appears all is well with the universe again. Thank you for your very
speedy reply and accurate assistance.




--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com




Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.
"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
My father is running the latest version of Outlook Express along with
Win
XP SP3. Sometime since yesterday his copy of OE has decided to start
sending outgoing messages without notifying itself that it's done so....
so the outgoing message remains in the outbox. My father sees that,
thinks it hasn't sent and clicks send again. I get the messages every
time... over and over again, depending on how many times he hits send.

I manually deleted the messages (courtesy of PCAnywhere). I even
deleted
the outbox.dbx file so OE could recreate it. Nothing has worked. Does
anybody have any ideas on how to fix this?

As an aside, my father happened to mention rebooting during a compacting
session yesterday... he didn't think anything was happening outside of
his
computer had become unresponsive to his inputs. I suspect that's when
the
damage was done.

So how to fix this?



--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com

1: You do not have the same problem.

2: If your OS is Vista, then you do not have Outlook Express. You have
Windows Mail.

3: Try this:

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista. Applies to other folders as well.
http://support.microsoft.com/kb/941090

4: If that is not the solution, please ask in the Windows Mail newsgroup for
more knowledgeable information.

Windows Vista Mail Newsgroup.

In your newsreader:
news://msnews.microsoft.com/microsof...ows.vista.mail

On the Web:
http://www.microsoft.com/communities...s.vista.mai l
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"JSB" wrote in message
news
Bruce ... I am having the very same problem with Outlook Express v6
running
on Vista where the outbox.dbx file is apparently hidden or not part of the
archatecture. Have you any ideas how I might resolve this bothersome
problem?
Thanks for your time, Jon :-)

"Bruce Hagen" wrote:

You're welcome.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
Bruce Hagen wrote:
Was OE closed when you deleted the Outbox.dbx? It must be. Sent Items
is
the
next logical choice.


Yes, OE was closed and it did no good. However, the next thing you
wrote
apparently was just the ticket to success. I closed OE again, deleted
the
outbox again, copied the sent folder to a new place, then deleted the
sent
folder, which I hadn't done before. Just in case, I went ahead and
reconfigured Norton's to stop checking the outgoing mail.

It appears all is well with the universe again. Thank you for your
very
speedy reply and accurate assistance.




--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com




Do the following for the Outbox, and if the problem persists, repeat
for
Sent Items after you move any messages you wish to save to a local
folder
you create.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx}
and delete it. A new one will be created automatically when you open
OE.
"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
My father is running the latest version of Outlook Express along with
Win
XP SP3. Sometime since yesterday his copy of OE has decided to start
sending outgoing messages without notifying itself that it's done
so....
so the outgoing message remains in the outbox. My father sees that,
thinks it hasn't sent and clicks send again. I get the messages
every
time... over and over again, depending on how many times he hits
send.

I manually deleted the messages (courtesy of PCAnywhere). I even
deleted
the outbox.dbx file so OE could recreate it. Nothing has worked.
Does
anybody have any ideas on how to fix this?

As an aside, my father happened to mention rebooting during a
compacting
session yesterday... he didn't think anything was happening outside
of
his
computer had become unresponsive to his inputs. I suspect that's
when
the
damage was done.

So how to fix this?



--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com

"Mortimer Schnerd, RN" mschnerdatcarolina.rr.com wrote in message
...
My father is running the latest version of Outlook Express along with Win
XP SP3. Sometime since yesterday his copy of OE has decided to start
sending outgoing messages without notifying itself that it's done so....
so the outgoing message remains in the outbox. My father sees that,
thinks it hasn't sent and clicks send again. I get the messages every
time... over and over again, depending on how many times he hits send.

I manually deleted the messages (courtesy of PCAnywhere). I even deleted
the outbox.dbx file so OE could recreate it. Nothing has worked. Does
anybody have any ideas on how to fix this?

As an aside, my father happened to mention rebooting during a compacting
session yesterday... he didn't think anything was happening outside of his
computer had become unresponsive to his inputs. I suspect that's when the
damage was done.

So how to fix this?



--
Mortimer Schnerd, RN
mschnerdatcarolina.rr.com