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#1
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Most of my outgoing mail on my virgin.net account is being tagged as SPAM
when I send it through Outlook Express. This means that most of my mail never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? |
#2
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Neither OE or XP/SP3 has the capacity to do this. Check your AV and
anti-spyware programs and Virgin. Make absolutely sure that you are not scanning e-mail, incoming or outgoing. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Adnil" wrote in message ... Most of my outgoing mail on my virgin.net account is being tagged as SPAM when I send it through Outlook Express. This means that most of my mail never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? |
#3
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![]() "Bruce Hagen" wrote: Neither OE or XP/SP3 has the capacity to do this. Check your AV and anti-spyware programs and Virgin. Make absolutely sure that you are not scanning e-mail, incoming or outgoing. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Adnil" wrote in message ... Most of my outgoing mail on my virgin.net account is being tagged as SPAM when I send it through Outlook Express. This means that most of my mail never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? Thanks for this - Virgin told me it was Microsoft's fault!! I will look at McAfee. Many thanks |
#4
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![]() "Adnil" wrote: "Bruce Hagen" wrote: Neither OE or XP/SP3 has the capacity to do this. Check your AV and anti-spyware programs and Virgin. Make absolutely sure that you are not scanning e-mail, incoming or outgoing. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Adnil" wrote in message ... Most of my outgoing mail on my virgin.net account is being tagged as SPAM when I send it through Outlook Express. This means that most of my mail never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? Thanks for this - Virgin told me it was Microsoft's fault!! I will look at McAfee. Many thanks OK I looked at MacAfee and the email scan was on. I switched it off and tried again, but the emails still do not get through to recipients. How can you have an antivirus without having an enabled scan ? Anyway, I tried everything I could and it is still not getting through. I sent an email to myself from another account and it sad that my virgin server was blocked. Virgin says it has something to do with the SP3 upgrade - that it was released too early. I am not really concerned with whose fault it is, I just want my emails to get through. Has anyone got another suggestion? |
#5
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![]() "Adnil" wrote in message ... "Adnil" wrote: "Bruce Hagen" wrote: Neither OE or XP/SP3 has the capacity to do this. Check your AV and anti-spyware programs and Virgin. Make absolutely sure that you are not scanning e-mail, incoming or outgoing. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Adnil" wrote in message ... Most of my outgoing mail on my virgin.net account is being tagged as SPAM when I send it through Outlook Express. This means that most of my never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? Thanks for this - Virgin told me it was Microsoft's fault!! I will look at McAfee. Many thanks OK I looked at MacAfee and the email scan was on. I switched it off and tried again, but the emails still do not get through to recipients. How can you have an antivirus without having an enabled scan ? Anyway, I tried everything I could and it is still not getting through. I sent an email to myself from another account and it sad that my virgin server was blocked. Virgin says it has something to do with the SP3 upgrade - that it was released too early. I am not really concerned with whose fault it is, I just want my emails to get through. Has anyone got another suggestion? Virgin is full of it. Nothing from MS is marking your mail as spam. Do you have PCGuard from Virgin? http://allyours.virginmedia.com/html...t/pcguard.html As far as e-mail scanning, you may have to remove McAfee and reinstall in custom mode, opting out of e-mail scanning when you see the choice. Often just disabling it is not enough. Turning off e-mail scanning is safe. See: Viral Irony: The Most Common Cause of Corruption. http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC And: http://www.oehelp.com/OETips.aspx#3 And this is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
#6
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Adnil wrote:
snip OK I looked at MacAfee and the email scan was on. I switched it off and tried again, but the emails still do not get through to recipients. snip ...I sent an email to myself from another account and it sad that my virgin server was blocked... Post the complete error message. -- ~PA Bear |
#7
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Neither OE nor WinXP SP3 is responsible for this behavior.
Tip: Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Adnil wrote: Most of my outgoing mail on my virgin.net account is being tagged as SPAM when I send it through Outlook Express. This means that most of my mail never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? |
#8
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![]() "PA Bear [MS MVP]" wrote: Neither OE nor WinXP SP3 is responsible for this behavior. Tip: Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Adnil wrote: Most of my outgoing mail on my virgin.net account is being tagged as SPAM when I send it through Outlook Express. This means that most of my mail never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? Thank you for this advice but I do not have Norton on my machine - does your advice apply equally to MacAfee? MacAfee make s abig fuss if I disable email scanning and I am loathe to do this if it leaves my vulnerable to viruses. What is Live Update? If I have to run it manually, how can I know that a new virus hasn't appeared in the time between the last update? If I knew more about computers, I wouldn't worry. thanks for your help |
#9
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On Mon, 15 Sep 2008 11:45:01 -0700, Adnil wrote:
"PA Bear [MS MVP]" wrote: Adnil wrote: Most of my outgoing mail on my virgin.net account is being tagged as SPAM when I send it through Outlook Express. This means that most of my mail never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? Neither OE nor WinXP SP3 is responsible for this behavior. Tip: Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 Thank you for this advice but I do not have Norton on my machine - does your advice apply equally to MacAfee? McAfee is as bad as Norton. MacAfee make s abig fuss if I disable email scanning and I am loathe to do this if it leaves my vulnerable to viruses. Not scanning email, inbound, or outbound, will not leave your computer vulnerable to viruses. I have installed AVG on one computer (but it is becoming bloatware), and Avast on another. In each case, I selected "Custom Install" during the install routine, and selected to not have the program scan email for viruses. The memory resident, "on-access" scanner is all that you need. I tell people who worry about it to try sending themselves a copy of the "EICAR" file, and see how their AV reacts without email scanning active. There used to be a web site where you could request an email with the EICAR file attached. I can't seem to locate it; but here is a search link on EICAR. | http://ws.copernic.com/copern/ws/res...7?_IceUrl=true What is Live Update? If I have to run it manually, how can I know that a new virus hasn't appeared in the time between the last update? Live Update is related to Norton products. If you don't have any Norton products, you shouldn't have Live Update. If I knew more about computers, I wouldn't worry. thanks for your help As long as you have a memory resident, on-access AV scanner, which most AV products provide, you don't need, and should never install, an email scanner. -- Norman ~Shine, bright morning light, ~now in the air the spring is coming. ~Sweet, blowing wind, ~singing down the hills and valleys. |
#10
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Adnil wrote:
"PA Bear [MS MVP]" wrote: Neither OE nor WinXP SP3 is responsible for this behavior. Tip: Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 Adnil wrote: Most of my outgoing mail on my virgin.net account is being tagged as SPAM when I send it through Outlook Express. This means that most of my mail never gets through, and the rest often gets deleted. It started happening immediately after the servcie pack 3 upgrade. Can anyone help me to fix this? Thank you for this advice but I do not have Norton on my machine - does your advice apply equally to MacAfee? Yes. ...What is Live Update?... Doesn't apply to you. |
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