The procedure is unique to each user id. If some of the OE data files
or registry entries are corrupted, that will stop OE from opening.

It's not usually the shared program files that are the problem.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"longmere" wrote in message
...
Outlook Express will open under my user ID, but will not completely
open under the user that I am trying to create. It will start to
open, but then will lock up.
"Michael Santovec" wrote in message
...
You can try the procedures here
OE won't even start
http://www.insideoe.com/problems/errors.htm#crash

Although the web site does not seem to be available currently.
Hopefully the problem is temporary with the website.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"longmere" wrote in message
...
The new user is added as an administrator. I can access the
internet logged in as the new user, but not the Outlook Express.
Antivirus is turned off and I ran Adware to see if there were any
spies. What next?


"Michael Santovec" wrote in message
...
Is the new user a limited user? If so, try making them and admin
and see if you can start OE. If so, then it's a permissions issue
with the operating system.

Another possibility is your anti-virus. If' it's set to scan
e-mail then it might be having problems with the new user.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"longmere" wrote in message
...
I am trying to add a new use to my computer login. I was
successful in adding that through control panel. When I switch to
the new user, everything works except for Outlook Express 6. When
I try to open the Express, it locks up and I have to use
ctrl/alt/del to get out. I cannot get to the point of adding a
new email user account. Everything else is working. Outlook
Express works on my account. Help!!!