Hi, I'm having a ptoblem with sending e-mails using Outlook Express 6.0 . My
OS is Windows XP. I am also using Norton Virus protection which is updared
regularly.

The error message I recieve is

An unknown error has occurred. Account: 'pop.ntlworld.com', Server:
'smtp.ntlworld.com', Protocol: SMTP, Server Response: '421
aamtaout02-winn.ispmail.ntl.com connection refused from [86.27.210.20]',
Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

Can anyone throw any light on this?


--
Cheers
Easy T

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Easy T wrote:
Hi, I'm having a ptoblem with sending e-mails using Outlook Express 6.0 .
My
OS is Windows XP. I am also using Norton Virus protection which is updared
regularly.

The error message I recieve is

An unknown error has occurred. Account: 'pop.ntlworld.com', Server:
'smtp.ntlworld.com', Protocol: SMTP, Server Response: '421
aamtaout02-winn.ispmail.ntl.com connection refused from [86.27.210.20]',
Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

Can anyone throw any light on this?

Was this working? The important part of the message is "connection
refused". The 'smtp.ntlworld.com' mail server doesn't want to talk to
you. from IP address 86.27.210.20.

Did you recently change your Internet connection?

You may need to call your ISP.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Easy T" wrote in message
...
Hi, I'm having a ptoblem with sending e-mails using Outlook Express
6.0 . My
OS is Windows XP. I am also using Norton Virus protection which is
updared
regularly.

The error message I recieve is

An unknown error has occurred. Account: 'pop.ntlworld.com', Server:
'smtp.ntlworld.com', Protocol: SMTP, Server Response: '421
aamtaout02-winn.ispmail.ntl.com connection refused from
[86.27.210.20]',
Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

Can anyone throw any light on this?


--
Cheers
Easy T

Hi Michael, I havent changed my ISP and have been with them for a number of
years
--
Cheers
Easy T


"Michael Santovec" wrote:

Was this working? The important part of the message is "connection
refused". The 'smtp.ntlworld.com' mail server doesn't want to talk to
you. from IP address 86.27.210.20.

Did you recently change your Internet connection?

You may need to call your ISP.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Easy T" wrote in message
...
Hi, I'm having a ptoblem with sending e-mails using Outlook Express
6.0 . My
OS is Windows XP. I am also using Norton Virus protection which is
updared
regularly.

The error message I recieve is

An unknown error has occurred. Account: 'pop.ntlworld.com', Server:
'smtp.ntlworld.com', Protocol: SMTP, Server Response: '421
aamtaout02-winn.ispmail.ntl.com connection refused from
[86.27.210.20]',
Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

Can anyone throw any light on this?


--
Cheers
Easy T

Hi Frank and others,
I wont' be able to get back to the problem computer for a week probably. I
will let you know the results however when I do. Just thought I'd let you
know I am not ingnoring your advice. I appreciate the help guys.
--
Cheers
Easy T


"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Easy T" wrote in message
...
Hi, I'm having a ptoblem with sending e-mails using Outlook Express 6.0 .
My
OS is Windows XP. I am also using Norton Virus protection which is updared
regularly.

The error message I recieve is

An unknown error has occurred. Account: 'pop.ntlworld.com', Server:
'smtp.ntlworld.com', Protocol: SMTP, Server Response: '421
aamtaout02-winn.ispmail.ntl.com connection refused from [86.27.210.20]',
Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67


0x800CCC67 SMTP_421_NOT_AVAILABLE Command not available.
Somehow either OE or the server screwed up or you have something like an
anti-virus scanning your email and it did sonething strange.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee,Trend and Norton are not compatible with Windows Mail
and Outlook Express and should be uninstalled. The latest version of
Trend's anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

Hi,
I checked through the DLL files and found there are a couple missing.
Presumably I will need to reinstall or repair outlook. Is there any snags to
watch out for ?
--
Cheers
Easy T


"Easy T" wrote:

Hi, I'm having a ptoblem with sending e-mails using Outlook Express 6.0 . My
OS is Windows XP. I am also using Norton Virus protection which is updared
regularly.

The error message I recieve is

An unknown error has occurred. Account: 'pop.ntlworld.com', Server:
'smtp.ntlworld.com', Protocol: SMTP, Server Response: '421
aamtaout02-winn.ispmail.ntl.com connection refused from [86.27.210.20]',
Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

Can anyone throw any light on this?


--
Cheers
Easy T

To whom are you replying?

What DLL files are missing?

Did you disable email scanning?

Is your Norton AntiVirus subscription current?

Does the behavior persist in a new identity?

Please stop referring to Outlook Express as Outlook. They are NOT the same
application.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Easy T wrote:
I checked through the DLL files and found there are a couple missing.
Presumably I will need to reinstall or repair outlook. Is there any snags
to
watch out for ?

Hi, I'm having a ptoblem with sending e-mails using Outlook Express 6.0 .
My OS is Windows XP. I am also using Norton Virus protection which is
updared regularly.

The error message I recieve is

An unknown error has occurred. Account: 'pop.ntlworld.com', Server:
'smtp.ntlworld.com', Protocol: SMTP, Server Response: '421
aamtaout02-winn.ispmail.ntl.com connection refused from [86.27.210.20]',
Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

Can anyone throw any light on this?


--
Cheers
Easy T