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#1
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This weekend all of the outlook express users in my house stopped being able
to send out email. In trouble shooting the problem, I found out Outlook 2003 works fine but Outlook express using the exact same account will not work. Any suggestions? |
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#2
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What happens when you try? Any error messages?
-- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" Bill wrote in message ... This weekend all of the outlook express users in my house stopped being able to send out email. In trouble shooting the problem, I found out Outlook 2003 works fine but Outlook express using the exact same account will not work. Any suggestions? |
#3
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I get the login window. Asking for username and password. The smtp server
and the POP3 are the same DNS name. The inbound is still working fine. The outbound is my problem. When I put in the password, it just cycles back to asking me for the password. No errors at all... "Bruce Hagen" wrote: What happens when you try? Any error messages? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" Bill wrote in message ... This weekend all of the outlook express users in my house stopped being able to send out email. In trouble shooting the problem, I found out Outlook 2003 works fine but Outlook express using the exact same account will not work. Any suggestions? |
#4
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Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm Cannot Save E-Mail Account Password in Outlook Express 5 http://support.microsoft.com/?kbid=228713 Save Password Check Box Is Unavailable http://support.microsoft.com/?kbid=137361 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" wrote in message ... I get the login window. Asking for username and password. The smtp server and the POP3 are the same DNS name. The inbound is still working fine. The outbound is my problem. When I put in the password, it just cycles back to asking me for the password. No errors at all... "Bruce Hagen" wrote: What happens when you try? Any error messages? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" Bill wrote in message ... This weekend all of the outlook express users in my house stopped being able to send out email. In trouble shooting the problem, I found out Outlook 2003 works fine but Outlook express using the exact same account will not work. Any suggestions? |
#5
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I tried to delete the protected storage system provider...Rebooted and still
no results. I don't think OE is even getting to the SMTP server. How can I check to see if port 25 is open to the SMTP server? I am not sure why Outlook 2003 works but Outlook Express doesn't. "Bruce Hagen" wrote: Outlook Express keeps prompting for your password http://www.dougknox.com/xp/tips/xp_oe_passwords.htm Cannot Save E-Mail Account Password in Outlook Express 5 http://support.microsoft.com/?kbid=228713 Save Password Check Box Is Unavailable http://support.microsoft.com/?kbid=137361 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" wrote in message ... I get the login window. Asking for username and password. The smtp server and the POP3 are the same DNS name. The inbound is still working fine. The outbound is my problem. When I put in the password, it just cycles back to asking me for the password. No errors at all... "Bruce Hagen" wrote: What happens when you try? Any error messages? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" Bill wrote in message ... This weekend all of the outlook express users in my house stopped being able to send out email. In trouble shooting the problem, I found out Outlook 2003 works fine but Outlook express using the exact same account will not work. Any suggestions? |
#6
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Is this one account using multiple identities? If so, go to Tools | Accounts
| Mail and remove the account. Reboot and add the account back. Se if that helps. Make a note of all the account settings before you delete the account. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" wrote in message ... I tried to delete the protected storage system provider...Rebooted and still no results. I don't think OE is even getting to the SMTP server. How can I check to see if port 25 is open to the SMTP server? I am not sure why Outlook 2003 works but Outlook Express doesn't. "Bruce Hagen" wrote: Outlook Express keeps prompting for your password http://www.dougknox.com/xp/tips/xp_oe_passwords.htm Cannot Save E-Mail Account Password in Outlook Express 5 http://support.microsoft.com/?kbid=228713 Save Password Check Box Is Unavailable http://support.microsoft.com/?kbid=137361 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" wrote in message ... I get the login window. Asking for username and password. The smtp server and the POP3 are the same DNS name. The inbound is still working fine. The outbound is my problem. When I put in the password, it just cycles back to asking me for the password. No errors at all... "Bruce Hagen" wrote: What happens when you try? Any error messages? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Bill W" Bill wrote in message ... This weekend all of the outlook express users in my house stopped being able to send out email. In trouble shooting the problem, I found out Outlook 2003 works fine but Outlook express using the exact same account will not work. Any suggestions? |
#7
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What firewall are you using?
-- Frank Saunders, MS-MVP OE "Bill W" wrote in message I tried to delete the protected storage system provider...Rebooted and still no results. I don't think OE is even getting to the SMTP server. How can I check to see if port 25 is open to the SMTP server? I am not sure why Outlook 2003 works but Outlook Express doesn't. "Bruce Hagen" wrote: Outlook Express keeps prompting for your password http://www.dougknox.com/xp/tips/xp_oe_passwords.htm Cannot Save E-Mail Account Password in Outlook Express 5 http://support.microsoft.com/?kbid=228713 Save Password Check Box Is Unavailable http://support.microsoft.com/?kbid=137361 "Bill W" wrote in message ... I get the login window. Asking for username and password. The smtp server and the POP3 are the same DNS name. The inbound is still working fine. The outbound is my problem. When I put in the password, it just cycles back to asking me for the password. No errors at all... "Bruce Hagen" wrote: What happens when you try? Any error messages? "Bill W" Bill wrote in message ... This weekend all of the outlook express users in my house stopped being able to send out email. In trouble shooting the problem, I found out Outlook 2003 works fine but Outlook express using the exact same account will not work. Any suggestions? |
#8
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Zone Labs on my laptop and Symantec Internet Personal Firewall on the others
in the house. "Frank Saunders, MS-MVP OE" wrote: What firewall are you using? -- Frank Saunders, MS-MVP OE "Bill W" wrote in message I tried to delete the protected storage system provider...Rebooted and still no results. I don't think OE is even getting to the SMTP server. How can I check to see if port 25 is open to the SMTP server? I am not sure why Outlook 2003 works but Outlook Express doesn't. "Bruce Hagen" wrote: Outlook Express keeps prompting for your password http://www.dougknox.com/xp/tips/xp_oe_passwords.htm Cannot Save E-Mail Account Password in Outlook Express 5 http://support.microsoft.com/?kbid=228713 Save Password Check Box Is Unavailable http://support.microsoft.com/?kbid=137361 "Bill W" wrote in message ... I get the login window. Asking for username and password. The smtp server and the POP3 are the same DNS name. The inbound is still working fine. The outbound is my problem. When I put in the password, it just cycles back to asking me for the password. No errors at all... "Bruce Hagen" wrote: What happens when you try? Any error messages? "Bill W" Bill wrote in message ... This weekend all of the outlook express users in my house stopped being able to send out email. In trouble shooting the problem, I found out Outlook 2003 works fine but Outlook express using the exact same account will not work. Any suggestions? |
#9
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"Bill W" wrote in message
Zone Labs on my laptop and Symantec Internet Personal Firewall on the others in the house. The firewall may be blocking port 25 for everything except Outlook. -- Frank Saunders, MS-MVP OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
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