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#1
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Hi,
I have emails in my inbox and when I try to delete them nothing happens, some messages can be deleted but others cannot. I have looked around the knowledge base and no help. Any suggestions? Thanks David |
#2
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See if it they delete while working offline. File | Work Offline & View |
Layout, Uncheck the Preview Pane. If not, do this for the Deleted Items folder. If the problem persists, repeat it for the Inbox after you move any messages you wish to save. Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Deleted Items.dbx} and delete it. A new one will be created automatically when you open OE. Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "David Scouse" David wrote in message news ![]() Hi, I have emails in my inbox and when I try to delete them nothing happens, some messages can be deleted but others cannot. I have looked around the knowledge base and no help. Any suggestions? Thanks David |
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