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messages stuck in outbox



 
 
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Old March 14th 06, 06:29 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
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Posts: 2,875
Default messages stuck in outbox

Are you getting any error message on sending?

Are the recipients receiving their messages?

A few possibilities:

1) You might have a message with a bad TO address in the Outbox. OE
will try to send this every time it wants to send mail and the server
will reject it. In this case, select the Outbox folder, highlight the
problem message and press the delete key.

2) This could be a corrupted Outbox folder in Outlook Express:
- Close Outlook Express.
- OE5+: Locate the file outbox.dbx in the mail directory and delete it.
You can use Start, Find (or Search), Files or Folders, outbox.dbx to
find it. On Win2000 you need enable the display of Hidden or System
files in the folder options and XP you need to use the advanced options
to find Hidden or System files. (You can also determine the location by
looking in OE at Tools, Options, Maintenance, Store Folder.)
- Open Outlook Express again. It will create a new empty Outbox.

3) If the recipients are getting their messages, then it could also be a
corrupted Sent Items folder.
- Close Outlook Express
- Rename the file Sent Items.dbx to Sentold.dbx You can use Start, Find
(or Search), Files or Folders, "Sent Items.dbx" to find it. On Win2000
you need enable the display of Hidden or System files in the folder
options and XP you need to use the advanced options to find Hidden or
System files. (You can also determine the location by looking in OE at
Tools, Options, Maintenance, Store Folder.)
- Open Outlook Express again.
- It will create a new empty Sent Items.
- The following program may be able to recover some of the messages from
the Sentold.dbx file.
DBXtract - http://www.oehelp.com/DBXtract/Default.aspx
With a very large DBX file, this can take hours or days.
- You can then open OE and select the Sent Items and drag the recovered
EML files back into it.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"AMY TRIPP" wrote in message
...
Hi, when I send a message it gets stick in the Outbox?Can you please
advise what the problem may be? Thanks!

Amy Tripp



 




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