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Difficulty Downloading Mail



 
 
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  #1  
Old December 9th 08, 09:06 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Neil Hampshire
external usenet poster
 
Posts: 9
Default Difficulty Downloading Mail

I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire


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  #2  
Old December 9th 08, 05:34 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Difficulty Downloading Mail

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire


  #3  
Old December 10th 08, 05:21 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Neil Hampshire
external usenet poster
 
Posts: 9
Default Difficulty Downloading Mail

Thanks Bruce.
I always find this group most helpful
I have found E-mail options in my Norton Antivirus and turned it off
Neil

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire




  #4  
Old December 10th 08, 05:29 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Difficulty Downloading Mail

You're welcome. Did that resolve your problem?
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
Thanks Bruce.
I always find this group most helpful
I have found E-mail options in my Norton Antivirus and turned it off
Neil

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire





  #5  
Old December 21st 08, 08:59 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Neil Hampshire
external usenet poster
 
Posts: 9
Default Difficulty Downloading Mail

Still experiencing difficulties. This time I simply get a "Time out" fault
I have removed Norton E-mail scanning and tried re-booting

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire




  #6  
Old December 21st 08, 04:37 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Difficulty Downloading Mail

Repost

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.


Do it or get rid of Norton completely. (The best choice).
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
Still experiencing difficulties. This time I simply get a "Time out" fault
I have removed Norton E-mail scanning and tried re-booting

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire





 




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