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Unable to delete messages in my inbox



 
 
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  #1  
Old April 9th 09, 09:05 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Unable to delete messages in my inbox

Was OE closed when you deleted the dbx files? New ones won't be created if
OE was open.

Your files were way too large and became corrupted. You might be able to
retrieve the messages from the original files on the Desktop with this tool,
but no guarantees.

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

It also has an Extract From Disk feature that will read from your HDD if
need be.

To help avoid this in the futu

Do not archive mail in the Inbox or Sent Items. Create your own user defined
folders and move the messages you wish to save to them. Empty Deleted Items
folder daily.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Ravina888" wrote in message
...
I was unable to delete messages in my inbox and deleted folder in OE6.
Spent
an hour moving the files in inbox and deleted items that I wanted to save
to
new folders called, "Saved Deleted messages" and "Saved Inbox Messages".
All
20,000 + items seemed to move ok.

When I went to the Identites folder to delete inbox and deleted.dbx files
the two folders I created appeared there as well "Saved Deleted messages"
and
"Saved Inbox Messages" . Just in case I copied the corrupted files
"Inbox.dbx
and deleted.dbx" to a folder on my desktop, then delted them from the
Identities folder.

When I reopened outlook Express, I still coulden't delete particular
emails
and only 1/4 of what I moved from Inbox and Deleted showed up into the
saved
Inbox and saved Delted folders I created. Now I have a backup of the old
delted.dbx file that is 2GB in size but can't get OE to open it.

I have tried to import it back into a new identity in OE, error states
that
the file is in use.
I have tried to import it into Microsoft Outlook, nothing appears in the
deleted items folder out inbox folder.
Any suggestions of how to get this file imported or opened?


  #2  
Old April 9th 09, 09:05 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Unable to delete messages in my inbox

Was OE closed when you deleted the dbx files? New ones won't be created if
OE was open.

Your files were way too large and became corrupted. You might be able to
retrieve the messages from the original files on the Desktop with this tool,
but no guarantees.

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

It also has an Extract From Disk feature that will read from your HDD if
need be.

To help avoid this in the futu

Do not archive mail in the Inbox or Sent Items. Create your own user defined
folders and move the messages you wish to save to them. Empty Deleted Items
folder daily.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Ravina888" wrote in message
...
I was unable to delete messages in my inbox and deleted folder in OE6.
Spent
an hour moving the files in inbox and deleted items that I wanted to save
to
new folders called, "Saved Deleted messages" and "Saved Inbox Messages".
All
20,000 + items seemed to move ok.

When I went to the Identites folder to delete inbox and deleted.dbx files
the two folders I created appeared there as well "Saved Deleted messages"
and
"Saved Inbox Messages" . Just in case I copied the corrupted files
"Inbox.dbx
and deleted.dbx" to a folder on my desktop, then delted them from the
Identities folder.

When I reopened outlook Express, I still coulden't delete particular
emails
and only 1/4 of what I moved from Inbox and Deleted showed up into the
saved
Inbox and saved Delted folders I created. Now I have a backup of the old
delted.dbx file that is 2GB in size but can't get OE to open it.

I have tried to import it back into a new identity in OE, error states
that
the file is in use.
I have tried to import it into Microsoft Outlook, nothing appears in the
deleted items folder out inbox folder.
Any suggestions of how to get this file imported or opened?


  #3  
Old April 9th 09, 08:27 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ravina888
external usenet poster
 
Posts: 4
Default Unable to delete messages in my inbox



"Bruce Hagen" wrote:

You're welcome.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


" wrote in message
...
Thanks, Bruce.. That did it..

-- sharkman

"Bruce Hagen" wrote in message
...
Your Inbox and possibly the Deleted Items folder is corrupt, probably due
to bloating.

Move any messages you want to save out of Deleted Items, Sent Items and
the Inbox to folders that you create and then close OE and delete the dbx
files for those three folders.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable Show Hidden Files and Folders under Start | Control Panel | Folder
Options Icon | View, or in Windows Explorer | Tools | Folder Options |
View.

With OE closed, find the Deleted Items.dbx, Sent Items.dbx and Inbox .dbx
files and delete them. New files will be created automatically when you
open OE.

Compact all folders as described below.

To help prevent this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2 or SP3}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


" wrote in message
...

Highlighting the message header in my inbox and clicking the delete
button on the screen doesn't work anymore. I am still able to use that
procedure in any of my other boxes (Sent Item, Deleted Items).I am able
to delete messages by holding the shift and using the delete button on
the keyboard. Can anyone help?
--
thanks
sharkman






  #4  
Old April 9th 09, 08:38 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ravina888
external usenet poster
 
Posts: 4
Default Unable to delete messages in my inbox

I was unable to delete messages in my inbox and deleted folder in OE6. Spent
an hour moving the files in inbox and deleted items that I wanted to save to
new folders called, "Saved Deleted messages" and "Saved Inbox Messages". All
20,000 + items seemed to move ok.

When I went to the Identites folder to delete inbox and deleted.dbx files
the two folders I created appeared there as well "Saved Deleted messages" and
"Saved Inbox Messages" . Just in case I copied the corrupted files "Inbox.dbx
and deleted.dbx" to a folder on my desktop, then delted them from the
Identities folder.

When I reopened outlook Express, I still coulden't delete particular emails
and only 1/4 of what I moved from Inbox and Deleted showed up into the saved
Inbox and saved Delted folders I created. Now I have a backup of the old
delted.dbx file that is 2GB in size but can't get OE to open it.

I have tried to import it back into a new identity in OE, error states that
the file is in use.
I have tried to import it into Microsoft Outlook, nothing appears in the
deleted items folder out inbox folder.
Any suggestions of how to get this file imported or opened?
 




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