When I try to read or send emails with outlook express I frequently get the
message outlook express has encountered a problem and needs to close we
opoligise for the inconvenience.Have had this problem for a long time and
Microsoft
keeps telling me to download this update or that update but I nave service
pack 3 and all available updates as far as I know.if anyone can help would be
very grateful.
thank you

You would need to be more specific that "this or that".
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
When I try to read or send emails with outlook express I frequently get
the
message outlook express has encountered a problem and needs to close we
opoligise for the inconvenience.Have had this problem for a long time and
Microsoft
keeps telling me to download this update or that update but I nave service
pack 3 and all available updates as far as I know.if anyone can help would
be
very grateful.
thank you

It's important to know the Details. When you get "encountered a
problem" message, there is usually a "click here" link to see the error
report. When you click on the link, it will give a message that will
list the Appname XXXX and Modname YYYY. The XXXX and YYYY are important
to identify the cause and solution. You can ignore the rest of the
message.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"sid" wrote in message
...
When I try to read or send emails with outlook express I frequently
get the
message outlook express has encountered a problem and needs to close
we
opoligise for the inconvenience.Have had this problem for a long time
and
Microsoft
keeps telling me to download this update or that update but I nave
service
pack 3 and all available updates as far as I know.if anyone can help
would be
very grateful.
thank you

Thanks bruce but when I looked for the problem on the Microsoft website it
said to download a certain file,can,t remember the number but when I tried to
download it I was told I allready had a later version on my computer so that
did not work .The next time I get the message I will get the report thanks
for help[

"sid" kirjoitti
...
When I try to read or send emails with outlook express I frequently get
the
message outlook express has encountered a problem and needs to close we
opoligise for the inconvenience.Have had this problem for a long time and
Microsoft
keeps telling me to download this update or that update but I nave service
pack 3 and all available updates as far as I know.if anyone can help would
be
very grateful.
thank you

Hi Bruce,clicked on the error message got this
APPNAME.MSIMN.EXE APPVER.6.0.2900.5512 MODNAME.FSSCqUI.DLL

MODVER.6.80.2540.0 OFFSET.000174f3

"Bruce Hagen" wrote:

You would need to be more specific that "this or that".
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
When I try to read or send emails with outlook express I frequently get
the
message outlook express has encountered a problem and needs to close we
opoligise for the inconvenience.Have had this problem for a long time and
Microsoft
keeps telling me to download this update or that update but I nave service
pack 3 and all available updates as far as I know.if anyone can help would
be
very grateful.
thank you

This looks to be an issue with F-Secure. Is that your anti-virus program?

My first guess is that you have e-mail scanning enabled. You must turn it
off, and if you still have the problem, uninstall F-Secure and reinstall in
custom mode. You should see an option to not use e-mail scanning during the
installation. Make sure you opt out of e-mail scanning.

If doing the above still does not resolve it, did this start just after
installing SP3? Let us know.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
Hi Bruce,clicked on the error message got this
APPNAME.MSIMN.EXE APPVER.6.0.2900.5512 MODNAME.FSSCqUI.DLL

MODVER.6.80.2540.0 OFFSET.000174f3

"Bruce Hagen" wrote:

You would need to be more specific that "this or that".
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
When I try to read or send emails with outlook express I frequently get
the
message outlook express has encountered a problem and needs to close
we
opoligise for the inconvenience.Have had this problem for a long time
and
Microsoft
keeps telling me to download this update or that update but I nave
service
pack 3 and all available updates as far as I know.if anyone can help
would
be
very grateful.
thank you

Thanks Bruce,but if I do turn off email scanning will that make me vulnerable
to a virus or trojan?

"Bruce Hagen" wrote:

This looks to be an issue with F-Secure. Is that your anti-virus program?

My first guess is that you have e-mail scanning enabled. You must turn it
off, and if you still have the problem, uninstall F-Secure and reinstall in
custom mode. You should see an option to not use e-mail scanning during the
installation. Make sure you opt out of e-mail scanning.

If doing the above still does not resolve it, did this start just after
installing SP3? Let us know.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
Hi Bruce,clicked on the error message got this
APPNAME.MSIMN.EXE APPVER.6.0.2900.5512 MODNAME.FSSCqUI.DLL

MODVER.6.80.2540.0 OFFSET.000174f3

"Bruce Hagen" wrote:

You would need to be more specific that "this or that".
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
When I try to read or send emails with outlook express I frequently get
the
message outlook express has encountered a problem and needs to close
we
opoligise for the inconvenience.Have had this problem for a long time
and
Microsoft
keeps telling me to download this update or that update but I nave
service
pack 3 and all available updates as far as I know.if anyone can help
would
be
very grateful.
thank you

Absolutely not. In fact, your saved messages are safer with it off.

Turning off e-mail scanning is safe. See:

Viral Irony: The Most Common Cause of Corruption:
http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC

Why you don't need your anti-virus to scan your email:
http://thundercloud.net/infoave/tuto...ning/index.htm

Turn off email scanning in your antivirus softwa
http://www.oehelp.com/OETips.aspx#3

And this is from Symantec, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email Scanning?

Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
Thanks Bruce,but if I do turn off email scanning will that make me
vulnerable
to a virus or trojan?

"Bruce Hagen" wrote:

This looks to be an issue with F-Secure. Is that your anti-virus program?

My first guess is that you have e-mail scanning enabled. You must turn it
off, and if you still have the problem, uninstall F-Secure and reinstall
in
custom mode. You should see an option to not use e-mail scanning during
the
installation. Make sure you opt out of e-mail scanning.

If doing the above still does not resolve it, did this start just after
installing SP3? Let us know.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
Hi Bruce,clicked on the error message got this
APPNAME.MSIMN.EXE APPVER.6.0.2900.5512 MODNAME.FSSCqUI.DLL

MODVER.6.80.2540.0 OFFSET.000174f3

"Bruce Hagen" wrote:

You would need to be more specific that "this or that".
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
When I try to read or send emails with outlook express I frequently
get
the
message outlook express has encountered a problem and needs to
close
we
opoligise for the inconvenience.Have had this problem for a long
time
and
Microsoft
keeps telling me to download this update or that update but I nave
service
pack 3 and all available updates as far as I know.if anyone can help
would
be
very grateful.
thank you

FSSCgUI.DLL, maybe??

See this previous discussion:
http://groups.google.com/group/micro...8abe8b7107dbf8
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


sid wrote:
Hi Bruce,clicked on the error message got this
APPNAME.MSIMN.EXE APPVER.6.0.2900.5512 MODNAME.FSSCqUI.DLL

MODVER.6.80.2540.0 OFFSET.000174f3

"Bruce Hagen" wrote:

You would need to be more specific that "this or that".
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"sid" wrote in message
...
When I try to read or send emails with outlook express I frequently get
the
message outlook express has encountered a problem and needs to close we
opoligise for the inconvenience.Have had this problem for a long time
and
Microsoft
keeps telling me to download this update or that update but I nave
service
pack 3 and all available updates as far as I know.if anyone can help
would
be
very grateful.
thank you