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lost all messages and address book when updating to oe6 version



 
 
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  #1  
Old March 15th 06, 08:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
scott77777
external usenet poster
 
Posts: 3
Default lost all messages and address book when updating to oe6 version

tried using the 'file' 'import' function in oe6 but have no idea where to
browse to find the folder where my messages are stored.

afraid if i simply set up a new mail account, i will lose all the saved
emails and addresses that i had but for i updated to the new version.

strangely, if i log off and switch user to my brother's side of the
computer, all his emails and everything came thru the update just fine.

any thoughts on how to get all my old emails back?
  #2  
Old March 15th 06, 10:47 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE
external usenet poster
 
Posts: 521
Default lost all messages and address book when updating to oe6 version

"scott77777" wrote in message

tried using the 'file' 'import' function in oe6 but have no idea
where to browse to find the folder where my messages are stored.

afraid if i simply set up a new mail account, i will lose all the
saved emails and addresses that i had but for i updated to the new
version.

strangely, if i log off and switch user to my brother's side of the
computer, all his emails and everything came thru the update just
fine.

any thoughts on how to get all my old emails back?


I'm not really clear what your problem is.

In OE, Tools | Options | Maintenance | Store Folder will show you where the
message data files are stored. These are *.dbx files and there is one for
each OE folder plus some other essential files for OE's use. On Win2K,
WinXP and Win2K3 they are hidden files and yu will have to set Windows
Explorer to show hidden files and folders (Tools | Folder Options | View).
While there it's a good idea to uncheck the box to hide extensions for known
file types.

For more help please give us your Windows version and your full OE version
(e.g. 6.00.2800.1106).
Also describe better what you are trying to do. This site may be
appropriate:
http://www.insideoe.com/backup/index.htm

--
Frank Saunders, MS-MVP OE/WM
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/



  #3  
Old March 16th 06, 01:41 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default lost all messages and address book when updating to oe6 version

Please see this page http://www.dts-l.org/goodpost.htm then post back to
this thread with the information we'd need to be able to assist you
properly.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

scott77777 wrote:
tried using the 'file' 'import' function in oe6 but have no idea where to
browse to find the folder where my messages are stored.

afraid if i simply set up a new mail account, i will lose all the saved
emails and addresses that i had but for i updated to the new version.

strangely, if i log off and switch user to my brother's side of the
computer, all his emails and everything came thru the update just fine.

any thoughts on how to get all my old emails back?


  #4  
Old March 17th 06, 04:56 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
scott77777
external usenet poster
 
Posts: 3
Default lost all messages and address book when updating to oe6 versio

3 things.
1 - You criticized me for accidentally posting the same message twice. Sorry
for that but if i can't even get the posting part right, you can imagine how
frustrating the rest of this process is. I don't know computers. Please bear
with me.
2 - I went to the dts-l.org page about "good posting" and again, if I knew
all the technical stuff and computer jargon, I probably wouldn't need the
help for which I am asking. I don't speak technobabble, I am a computer
illiterate. I'm doing my best.
3 - My actual problem. Logged into Outlook like I have done 1,000 times and
it informed me that a new version was available. Would I like to update? I
clicked yes and the new version OE6 installed itself. Problem was all my old
saved emails (and folders) and address book disappeared after the new update.
Where did they go and how do I get them back? All the new version wants me to
do is to have me log in as (or set up) a new user. If I do this with my email
address and server info, I am afraid it will prohibit me from accessing all
old/archived emails, folders, address book, etc. that I do not want to lose.
How can I make the new version update all my email stuff with the old, saved
messages and folders. That's my problem. Please help a luddite out. Thanks.

"PA Bear" wrote:

Please see this page http://www.dts-l.org/goodpost.htm then post back to
this thread with the information we'd need to be able to assist you
properly.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

scott77777 wrote:
tried using the 'file' 'import' function in oe6 but have no idea where to
browse to find the folder where my messages are stored.

afraid if i simply set up a new mail account, i will lose all the saved
emails and addresses that i had but for i updated to the new version.

strangely, if i log off and switch user to my brother's side of the
computer, all his emails and everything came thru the update just fine.

any thoughts on how to get all my old emails back?



  #5  
Old March 17th 06, 09:58 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 230
Default lost all messages and address book when updating to oe6 versio

You might want to just click on this link and see if it helps:
http://support.microsoft.com/directo...;EN-US;q313055

If not, we do need some basic information. What is your operating system?
(Windows 95, 98, 98SE, Me, XP, etc.) What version of Outlook Express is
shown in the Help/About screen in Outlook Express?

We can often figure some of these things out if you use your newsreader in
Outlook Express to pose a question but when you resort to the abominable web
interface, we have no idea unless you tell us, since the crystal balls they
issue to fortune tellers and others people like that do not work well for
us.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"scott77777" wrote in message
...
3 things.
1 - You criticized me for accidentally posting the same message twice.
Sorry
for that but if i can't even get the posting part right, you can imagine
how
frustrating the rest of this process is. I don't know computers. Please
bear
with me.
2 - I went to the dts-l.org page about "good posting" and again, if I knew
all the technical stuff and computer jargon, I probably wouldn't need the
help for which I am asking. I don't speak technobabble, I am a computer
illiterate. I'm doing my best.
3 - My actual problem. Logged into Outlook like I have done 1,000 times
and
it informed me that a new version was available. Would I like to update? I
clicked yes and the new version OE6 installed itself. Problem was all my
old
saved emails (and folders) and address book disappeared after the new
update.
Where did they go and how do I get them back? All the new version wants me
to
do is to have me log in as (or set up) a new user. If I do this with my
email
address and server info, I am afraid it will prohibit me from accessing
all
old/archived emails, folders, address book, etc. that I do not want to
lose.
How can I make the new version update all my email stuff with the old,
saved
messages and folders. That's my problem. Please help a luddite out.
Thanks.


  #6  
Old March 17th 06, 10:52 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default lost all messages and address book when updating to oe6 versio

One of things you should always state in posts to the newsgroups is your Windows version. You've gotta give us the tools to work with.

Tools Options Maintenance Store folder will reveal the location of your current Identity's store (http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WindowsXP and 2000, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start Control Panel Folder Options View.

In Windows Explorer, search for .DBX files. Any found which are not located in your current store will most likely be those from your OE5 Identity. You can Import them using FileImportMessages....

If, by chance, you upgraded from IE/OE4 (again, if we knew your Windows version...): In Windows Explorer, search for .MBX and .IDX files. These are the old OE4 files. Follow these steps to import the data into OE6:

http://insideoe.tomsterdam.com/faqs/how.htm#importOE4

References:

Backup & Restore OE Data
http://www.insideoe.com/backup/index.htm
http://www.oehelp.com/backup.aspx

OE Files & Settings
http://www.insideoe.com/files/index.htm

OE Registry Keys
http://www.insideoe.com/files/regkeys.htm

Importing OE Data (all DBX files, including Folders.dbx)
http://www.insideoe.com/faqs/how.htm#importOE5

Importing a single DBX file
http://www.insideoe.com/faqs/how.htm#importdbx
http://www.oehelp.com/backup.aspx (last paragraph)
--
~PA Bear

scott77777 wrote:

3 things.
1 - You criticized me for accidentally posting the same message twice. Sorry
for that but if i can't even get the posting part right, you can imagine how
frustrating the rest of this process is. I don't know computers. Please bear
with me.
2 - I went to the dts-l.org page about "good posting" and again, if I knew
all the technical stuff and computer jargon, I probably wouldn't need the
help for which I am asking. I don't speak technobabble, I am a computer
illiterate. I'm doing my best.
3 - My actual problem. Logged into Outlook like I have done 1,000 times and
it informed me that a new version was available. Would I like to update? I
clicked yes and the new version OE6 installed itself. Problem was all my old
saved emails (and folders) and address book disappeared after the new
update. Where did they go and how do I get them back? All the new version
wants me to do is to have me log in as (or set up) a new user. If I do this
with my email address and server info, I am afraid it will prohibit me from
accessing all old/archived emails, folders, address book, etc. that I do
not want to lose. How can I make the new version update all my email stuff
with the old, saved messages and folders. That's my problem. Please help a
luddite out. Thanks.

"PA Bear" wrote:


Please see this page http://www.dts-l.org/goodpost.htm then post back to
this thread with the information we'd need to be able to assist you
properly.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

scott77777 wrote:

tried using the 'file' 'import' function in oe6 but have no idea where to
browse to find the folder where my messages are stored.

afraid if i simply set up a new mail account, i will lose all the saved
emails and addresses that i had but for i updated to the new version.

strangely, if i log off and switch user to my brother's side of the
computer, all his emails and everything came thru the update just fine.

any thoughts on how to get all my old emails back?
 




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